Episodios

  • The Buzz: Supply Chain Shocks, Cocoa Crunch & HelloFresh Innovation
    Mar 27 2026
    From geopolitical tensions impacting global energy markets to rising food costs and shifting delivery networks, today’s supply chains are navigating a perfect storm of disruption and transformation. At the same time, innovation is accelerating—from AI-powered logistics to tech-enabled food platforms redefining how we eat at home. The stakes are high, and the pace of change is only increasing… welcome to The Buzz, powered by project44!In this episode, hosts Scott Luton and Marty Parker explore how global conflict is impacting energy and supply chains, how rising cocoa prices are reshaping the food industry, and what Amazon’s shift away from USPS means for last-mile delivery. Plus, HelloFresh COO Dan Seidel joins us to share how AI, robotics, and supply chain innovation are transforming the home cooking experience.Key Learnings & Takeaways:Geopolitical conflict continues to disrupt global supply chainsOil price volatility impacts nearly every industryCocoa shortages are driving product and pricing innovationAmazon’s delivery strategy shift could reshape last-mile logisticsStrategy is evolving toward speed, flexibility, and resilienceAI and robotics are enabling more responsive supply chainsHelloFresh is redefining convenience, personalization, and freshnessDisruption isn’t slowing down—but neither is innovation. The organizations that stay agile, customer-focused, and ready to adapt will be the ones that lead what’s next.Additional Links & Resources:Project 44: https://www.project44.com/ With That Said: https://bit.ly/WTS-22-March-2026Decision44 Event: https://www.project44.com/events/decision44/ American Supply Chain Summit: https://supplychainus.com/ National Supply Chain Day: https://bit.ly/NSCD-2026 Mondelēz rethinks chocolate innovation as high cocoa prices linger: https://bit.ly/Cocoa-Prices-HighAmazon Plans Drastic Cut in Packages Sent Via Already-Struggling Postal Service: https://on.wsj.com/3NGS6xsRedefining corporate strategy in a more volatile world: https://bit.ly/Corp-Strategy-Is-ChangingLLMs in Shipping Ebook: https://bit.ly/LLMs-in-ShippingThe 2025-2026 State of Home Cooking Report: https://www.hellofresh.com/eat/reports/stateofhomecookingHelloFresh: https://www.hellofresh.com/ Connect with Dan on LinkedIn: https://www.linkedin.com/in/dan-seidel-6389903a8/Connect with Marty on LinkedIn: https://www.linkedin.com/in/martyparker/Supply Chain Now Resource Hub: https://supplychainnow.com/resource-hub/ Follow Scott on LinkedIn: https://www.linkedin.com/in/scottwindonluton/ Learn more about Supply Chain Now: https://supplychainnow.comWatch and listen to more Supply Chain Now episodes here: https://supplychainnow.com/program/supply-chain-nowSubscribe to Supply Chain Now on your favorite platform: https://supplychainnow.com/joinWork with us! Download Supply Chain Now’s NEW Media Kit: https://bit.ly/3XH6OVkThis episode is hosted by Scott Luton and Marty Parker, and produced by Trisha Cordes, Joshua Miranda, and Amanda Luton. For additional information, please visit our dedicated show page at: https://supplychainnow.com/buzz-supply-chain-shocks-cocoa-crunch-hellofresh-innovation-1563
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    1 h
  • The Quantum Paradox: What Supply Chain Leaders Need To Know
    Mar 25 2026
    What if the next big supply chain breakthrough also creates one of its biggest security risks?In this episode of Supply Chain Now, Scott Luton is joined by Akhilesh Agarwal, President of P2P Solutions and Technology at apexanalytix, and William McNeill, Vice President of Market Intelligence at apexanalytix, for an in-depth discussion on quantum computing’s role in supply chains. They examine how it can improve visibility, risk management, and decision-making. Akhilesh and William stress the importance of preparing now, as waiting could expose companies to risks.The conversation also covers the convergence of quantum computing and AI, enhancing predictive analytics, supply chain modeling, and risk management. The episode concludes with practical steps leaders can take to prepare for quantum disruptions and stay ahead as the technology evolves.Jump into the conversation:(00:00) Intro(04:26) Sci-fi influences and tech discussion(07:49) Career background and journey details(10:16) Overview of apexanalytix's work(12:30) Why they wrote the quantum paper(17:34) Comparing quantum risk to AI delays(21:19) Why quantum is both overhyped and underestimated(26:26) Quantum’s potential for deep visibility(32:21) The power of quantum risk modeling(32:54) Data hurdles in supplier visibility(33:40) Quantum access and the risk of bad actors(37:45) The rise of quantum computing as a service(39:34) Near-term risks and HNDL explained(44:08) Compliance, insurance, and data lifespan(47:13) Misconceptions about quantum readiness(51:53) Practical steps to take in 24 monthsAdditional Links & Resources:Connect with Akhilesh Agarwal: https://www.linkedin.com/in/akhilesh78/Connect with William McNeill: https://www.linkedin.com/in/wimcneill/Learn more about apexanalytix: https://apexanalytix.com/Learn more about our hosts: https://supplychainnow.com/aboutLearn more about Supply Chain Now: https://supplychainnow.comWatch and listen to more Supply Chain Now episodes here: https://supplychainnow.com/program/supply-chain-nowSubscribe to Supply Chain Now on your favorite platform: https://supplychainnow.com/joinWork with us! Download Supply Chain Now’s NEW Media Kit: https://bit.ly/3XH6OVkSupply Chain Now en Espanol WEBINAR- Visibilidad estrategica en Pharma: control, cumplimiento y resiliencia en entornos de alto riesgo: https://bit.ly/4rku7lCWEBINAR- Talent Management Playbook for Supply Chain Leaders: https://bit.ly/4uc2OfBWEBINAR- From Workforce Planning to Hourly Performance Management: How GEODIS Americas Turned Labor Productivity into a Growth Engine: https://bit.ly/4blRfKpWEBINAR- Ahead of Disruption: How AI-First Design Builds Supply Chain Resilience — and Transforms the Teams Behind It: https://bit.ly/4ldRn3bThis episode was hosted by Scott Luton and produced by Trisha Cordes, Joshua Miranda, and Amanda Luton. For additional information, please visit our dedicated show page at: https://supplychainnow.com/quantum-paradox-what-supply-chain-leaders-need-know-1562
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    1 h y 2 m
  • Asia at a Crossroads: Reinvention, Risk & Supply Chain Growth
    Mar 23 2026
    Asia is playing a bigger role in global supply chains as trade shifts, regional demand grows, and companies focus on execution over noise.In this episode of Supply Chain Now, Scott Luton is joined by Raymon Krishnan, President of The Logistics & Supply Chain Management Society, and Brett Marshall, Editor-in-Chief of LogiSYM Magazine, for a grounded conversation on what’s happening across Asia and Southeast Asia. From Singapore’s role as a logistics and coordination hub to the rise of domestic markets across the region, they walk through the changes influencing how supply chains operate today.Scott, Raymon, and Brett discuss how companies are adjusting to new trade patterns, building stronger regional capabilities, and managing ongoing disruption while keeping day-to-day operations on track. They share practical examples of how AI is being used in procurement and freight, while emphasizing the need to focus on what delivers results.The conversation also covers the growing importance of risk management, the need for continuous learning, and the role of relationships in keeping supply chains running. The episode closes with insights on Singapore’s next phase of growth, the rise of reverse logistics innovation, and the people-first mindset that continues to drive the industry forward.Jump into the conversation:(00:00) Intro(03:38) Warm-up stories and sports talk(08:03) Optimism and caution in global supply chains(12:34) Looking past headlines in supply chain news(16:30) Staying focused amid constant disruption(21:23) Rebalancing vs reinvention in global supply chains(30:26) Practical AI use cases in logistics(32:49) Skills and leadership for the future workforce(39:46) Singapore’s logistics strategy and infrastructure(46:41) Reverse logistics and sustainability initiatives(50:07) LogiSYM APAC and industry collaborationAdditional Links & Resources:Connect with Raymon Krishnan: https://www.linkedin.com/in/raymonkrishnan/Connect with Brett Marshall: https://www.linkedin.com/in/brett-marshall-944b537/Learn more about The Logistics & Supply Chain Management Society: https://lscms.org/Learn more about LogiSYM Magazine: https://magazine.logisym.org/magazine/Learn more about our hosts: https://supplychainnow.com/aboutLearn more about Supply Chain Now: https://supplychainnow.comWatch and listen to more Supply Chain Now episodes here: https://supplychainnow.com/program/supply-chain-nowSubscribe to Supply Chain Now on your favorite platform: https://supplychainnow.com/joinWork with us! Download Supply Chain Now’s NEW Media Kit: https://bit.ly/3XH6OVkSupply Chain Now en Espanol WEBINAR- Visibilidad estrategica en Pharma: control, cumplimiento y resiliencia en entornos de alto riesgo: https://bit.ly/4rku7lCWEBINAR- Talent Management Playbook for Supply Chain Leaders: https://bit.ly/4uc2OfBWEBINAR- From Workforce Planning to Hourly Performance Management: How GEODIS Americas Turned Labor Productivity into a Growth Engine: https://bit.ly/4blRfKpWEBINAR- Ahead of Disruption: How AI-First Design Builds Supply Chain Resilience — and Transforms the Teams Behind It: https://bit.ly/4ldRn3bThis episode was hosted by Scott Luton and produced by Trisha Cordes, Joshua Miranda, and Amanda Luton. For additional information, please visit our dedicated show page at: https://supplychainnow.com/asia-crossroads-reinvention-risk-supply-chain-growth-1561
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    59 m
  • The Buzz: Shockwaves & Strategy—Iran, EVs, and Supply Chain Disruption
    Mar 20 2026
    Geopolitical tensions are rising, supply chains are shifting, and innovation isn’t slowing down—on this episode of The Buzz, we break down what it all means and why it matters now… welcome to The Buzz, powered by project44!In this episode, Scott Luton, Karin Bursa, and special guest Christine Barnhart unpack the far-reaching implications of the ongoing Iran conflict on global supply chains, with a close look at the Strait of Hormuz and its critical role in global oil flow. The conversation explores how potential disruptions could ripple across transportation, manufacturing, and cost structures worldwide. The team also dives into Rivian’s ambitious EV manufacturing plans in Georgia, examining both the promise and the profitability challenges facing the electric vehicle market. Rounding out the discussion, the episode highlights the growing impact of women in supply chain leadership and the importance of adaptability, visibility, and innovation in navigating today’s complex operating environment.Tune in and learn:The strategic importance of the Strait of Hormuz and how disruptions could impact global oil supply and logistics costsWhat the Iran conflict signals for supply chain risk management and contingency planningInside Rivian’s Georgia expansion and what it reveals about the evolving EV marketThe ongoing challenges and opportunities in scaling electric vehicle production profitablyWhy visibility, technology, and agility are essential in today’s volatile supply chain landscapeThe role of women in supply chain leadership and strategies for overcoming industry barriersHow leaders can build resilience and stay ahead in an increasingly uncertain global environmentFrom geopolitical disruption to technological transformation, this episode is a must-listen for supply chain leaders looking to stay informed, agile, and prepared. Whether you're navigating risk, investing in innovation, or leading through change, this conversation delivers timely insights to help you move forward with confidence.Additional Links & Resources:Project 44: https://www.project44.com/ With That Said: https://bit.ly/WTS-15March2026 National Supply Chain Day: https://bit.ly/NSCD-2026 Navigating headwinds and harnessing innovation: https://bit.ly/4cQh7k6U.S. Bank Freight Payment Index: https://bit.ly/scn-usbank-wts Karin's Post: https://bit.ly/AI-Org-Chart-KBSherri Post: https://bit.ly/Women-Of-The-Revolution How the Iran conflict is impacting global ocean shipping flows: https://bit.ly/Iran-Impact-Ocean-Shipping 3 things you need to understand about how war with Iran will raise your cost of living: https://bit.ly/4rT5nkJRecord Diesel-Price Surge Hits U.S. Truckers, Retailers and Manufacturers: https://on.wsj.com/4rx7BWERivian’s crucial R2 EV launch to begin with $58,000 model in spring: https://bit.ly/4sSV3KqDecision44 Event: https://www.project44.com/events/decision44/ How Real Experience Changes Supply Chain Thinking: https://bit.ly/Speaking-Of-SC-Episode73Coach Lawson's Video: https://www.linkedin.com/posts/scottwindonluton_supplychain-goodnews-activity-7438183529332649984-CmiO/Connect with Christine on LinkedIn: https://www.linkedin.com/in/cmbarnhart/Learn more about Supply Chain Now: https://supplychainnow.comWatch and listen to more Supply Chain Now episodes here: https://supplychainnow.com/program/supply-chain-nowSubscribe to Supply Chain Now on your favorite platform: https://supplychainnow.com/joinWork with us! Download Supply Chain Now’s NEW Media Kit: https://bit.ly/3XH6OVkSupply Chain Now en Espanol WEBINAR- Visibilidad estrategica en Pharma: control, cumplimiento y resiliencia en entornos de alto riesgo: https://bit.ly/4rku7lCWEBINAR- Talent Management Playbook for Supply Chain Leaders: https://bit.ly/4uc2OfBWEBINAR- From Workforce Planning to Hourly Performance Management: How GEODIS Americas Turned Labor Productivity into a Growth Engine: https://bit.ly/4blRfKpWEBINAR- Ahead of Disruption: How AI-First Design Builds Supply Chain Resilience — and Transforms the Teams Behind It: https://bit.ly/4ldRn3bThis episode is hosted by Scott Luton and Karin Bursa and produced by Trisha Cordes, Joshua Miranda, and Amanda Luton. For additional information, please visit our dedicated show page at: https://supplychainnow.com/buzz-shockwaves-strategy-iran-ev-supply-chain-disruption-1560
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    56 m
  • The Titanium Economy: How AI and Supply Chains Are Reshaping Industrial Competitiveness
    Mar 18 2026
    Some of the most influential companies in today’s economy rarely make headlines. Known as the titanium economy, these small and mid-sized industrial businesses supply the parts, systems, and expertise that keep global supply chains operating.In this episode of Supply Chain Now, Scott Luton is joined by Karin Bursa, Steffen Fuchs, Senior Partner at McKinsey & Company, and Ryan Fletcher, Partner at McKinsey & Company, to examine what makes these industrial companies so effective. The group discusses the characteristics that set them apart, from disciplined operations and close customer relationships to long-term thinking that helps them remain competitive across changing market conditions.Steffen and Ryan also share perspectives from their work with companies in sectors such as automotive, aerospace, and energy. The discussion looks at how these organizations respond to supply chain disruptions, approach growth opportunities, and invest in their people and operations. Along the way, the group explores leadership decisions, workforce development, and how companies are applying new technologies to support continued growth.Jump into the conversation:(00:00) Intro(02:28) Meet the guests and introductions(05:05) Warmup: March Madness and theater roots(08:22) Steffen discusses background in AI(10:38) Ryan’s experience in mid-cap industries(14:02) Defining the titanium economy concept(19:50) Book impact and changes since 2022(23:15) Global policy and geopolitics influences(29:01) Resilience and supply chain adjustments(35:27) The great amplification cycle explained(37:14) Clusters, innovation, and regional growth(38:00) Supply chain tailwinds and opportunities(39:34) Top performers’ playbook for success(41:25) Lead time and SKU management(42:39) Capacity bets that lead to success(46:02) AI as a competitive advantage(47:53) Real-world examples of AI in practice(54:36) Leadership lessons from the titanium economy(01:00:40) Trends flying under the radar todayAdditional Links & Resources:Connect with Steffen Fuchs: https://www.linkedin.com/in/steffen-fuchs/Connect with Ryan Fletcher: https://www.linkedin.com/in/ryanfletcher/Connect with Karin Bursa: https://www.linkedin.com/in/karinbursa/Learn more about McKinsey & Company: http://www.mckinsey.comLearn more about our hosts: https://supplychainnow.com/aboutLearn more about Supply Chain Now: https://supplychainnow.comWatch and listen to more Supply Chain Now episodes here: https://supplychainnow.com/program/supply-chain-nowSubscribe to Supply Chain Now on your favorite platform: https://supplychainnow.com/joinWork with us! Download Supply Chain Now’s NEW Media Kit: https://bit.ly/3XH6OVkSupply Chain Now en Espanol WEBINAR- Visibilidad estrategica en Pharma: control, cumplimiento y resiliencia en entornos de alto riesgo: https://bit.ly/4rku7lCWEBINAR- Talent Management Playbook for Supply Chain Leaders: https://bit.ly/4uc2OfBWEBINAR- From Workforce Planning to Hourly Performance Management: How GEODIS Americas Turned Labor Productivity into a Growth Engine: https://bit.ly/4blRfKpWEBINAR- Ahead of Disruption: How AI-First Design Builds Supply Chain Resilience — and Transforms the Teams Behind It: https://bit.ly/4ldRn3bThis episode was hosted by Scott Luton and Karin Bursa, and produced by Trisha Cordes, Joshua Miranda, and Amanda Luton. For additional information, please visit our dedicated show page at: https://supplychainnow.com/titanium-economy-how-ai-supply-chains-reshaping-industrial-competitiveness-1559
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    1 h y 12 m
  • Celebrating Excellence, Leadership, and Innovation Across Africa
    Mar 16 2026
    Supply chains across Africa are being reshaped by sustainability pressures, public health needs, digital transformation, and the growing recognition that supply chain is ultimately about people.In this episode of Supply Chain Now, Scott Luton is joined by special guest host Jenny Froome, Founder and Director of Upavon Management, along with Liesl de Wet, Head of Accelerated Organisational Sustainability at Unitrans and Champion at the Africa Supply Chain Excellence Awards (ASCEA), and ASCEA 2025 award winner Angelina Cumba, Manager, Access to Health Products at VillageReach. Together, they explore the major trends shaping African supply chains today, from climate-related disruption and technology adoption to public-private collaboration and the need to strengthen local capabilities.Scott, Jenny, Liesl, and Angelina also spotlight the fifth anniversary of the Africa Supply Chain Excellence Awards and the program's role in celebrating innovation, resilience, and real-world impact across the continent. The conversation highlights why strong supply chains depend on solid fundamentals, continuous improvement, and leadership that is both practical and purpose-driven. From humanitarian success stories and public health transformation to lessons in sustainability and system design, this episode offers a powerful look at how African supply chain leaders are solving complex challenges and creating models worth learning from around the world.Jump into the conversation:(00:00) Intro(02:02) Meet the panel and their roles in supply chain leadership(03:43) Liesl on penguin conservation and sustainability(06:28) Hobbies and work-life balance(11:15) Top supply chain trends across Africa(16:10) Shifts in public health supply chains(19:55) Why the awards were created(24:18) Angelina on winning and impact(26:59) Favorite winner stories(30:50) The Luke Commission resilience story(33:45) Leadership lessons in supply chain(36:40) Awards momentum and community(37:59) What’s new for the 2026 awards(52:27) Leadership reflections and connectionsAdditional Links & Resources:Connect with Angelina Cumba: https://www.linkedin.com/in/angelina-c-90304124/Connect with Liesl de Wet: https://www.linkedin.com/in/liesl-de-wet-83903419/Connect with Jenny Froome: https://www.linkedin.com/in/jenny-froome-ba3b09b/Learn more about the Africa Supply Chain Excellence Awards (ASCEA): https://www.ascea.co.za/Learn more about VillageReach: https://www.villagereach.org/Learn more about Unitrans: https://www.unitransafrica.com/Learn more about Upavon Management: https://upavon.co.za/Learn more about the Luke Commission: https://www.lukecommission.orgLearn more about Books for Africa: https://www.booksforafrica.orgLearn more about our hosts: https://supplychainnow.com/aboutLearn more about Supply Chain Now: https://supplychainnow.comWatch and listen to more Supply Chain Now episodes here: https://supplychainnow.com/program/supply-chain-nowSubscribe to Supply Chain Now on your favorite platform: https://supplychainnow.com/joinWork with us! Download Supply Chain Now’s NEW Media Kit: https://bit.ly/3XH6OVkSupply Chain Now en Espanol WEBINAR- Visibilidad estrategica en Pharma: control, cumplimiento y resiliencia en entornos de alto riesgo: https://bit.ly/4rku7lCWEBINAR- Talent Management Playbook for Supply Chain Leaders: https://bit.ly/4uc2OfBWEBINAR- From Workforce Planning to Hourly Performance Management: How GEODIS Americas Turned Labor Productivity into a Growth Engine: https://bit.ly/4blRfKpWEBINAR- Ahead of Disruption: How AI-First Design Builds Supply Chain Resilience — and Transforms the Teams Behind It: https://bit.ly/4ldRn3bThis episode was hosted by Scott Luton and produced by Trisha Cordes, Joshua Miranda, and Amanda Luton. For additional information, please visit our dedicated show page at: https://supplychainnow.com/celebrating-excellence-leadership-innovation-across-africa-1558
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    59 m
  • The Buzz: AI Hits the Factory Floor
    Mar 13 2026
    From manufacturing data and AI adoption to workforce trends and the evolving role of women in industry, supply chain leaders are navigating a fast-changing landscape. In this episode of The Buzz, hosts Scott Luton and Karen Betancourt break down the latest global supply chain news and welcome Tracy Hyatt Bosman of Biggins Lacy Shapiro & Company to explore how economic signals, workforce dynamics, and site selection strategies are shaping the future of manufacturing and logistics. Buckle up and join us for this week’s insights and conversations — welcome to The Buzz powered by Project44!This episode dives into the latest developments impacting global supply chains, including new data on U.S. manufacturing performance, the rapid rise of AI in factory operations, and the workforce dynamics influencing site selection and economic development. The conversation also highlights Women’s History Month, explores real-world examples of supply chain and marketing alignment, and examines how emerging technologies and shifting economic signals are reshaping industry strategy.Tune in and learn:What the latest U.S. manufacturing data signals about jobs, tariffs, and production costsHow manufacturers are deploying AI to improve productivity, quality, and resilienceWhy workforce availability and skills remain the biggest factor in manufacturing site selectionThe myths and realities surrounding manufacturing careers and workforce shortagesKey economic insights from leading economists on the outlook for U.S. manufacturing and global tradeHow retailers like Target are investing in supply chain and fulfillment capabilities to compete in the omnichannel eraThe role of women’s leadership in supply chain and manufacturing operationsWhy data centers are becoming a critical (and sometimes controversial) part of modern infrastructureWhether you're a supply chain leader, manufacturer, logistics professional, or industry enthusiast, this episode offers valuable perspective on the economic forces, workforce realities, and technology shifts shaping the future of supply chain. Tune in to gain practical insights and stay ahead of the trends influencing how the world moves goods, data, and innovation.Additional Links & Resources:Project 44: https://www.project44.com/With That Said: https://bit.ly/WTS-7-March-2026National Supply Chain Day: https://bit.ly/NSCD-2026American Supply Chain Summit: https://supplychainus.com/FritoLay Chip Challenge: https://bit.ly/Karen-FritoLay-Chip-ChallengeUS manufacturing activity steady, factory gate inflation surges: https://reut.rs/4roemtIU.S. payrolls unexpectedly fell by 92,000 in February; unemployment rate rises to 4.4%: https://cnb.cx/4bgHFseManufacturers are making progress with AI, but barriers remain: Cisco: https://bit.ly/State-of-AI-in-ManufacturingTarget readies next-day delivery for 20 more metros this spring: https://bit.ly/Target-Expands-Next-Day-DeliveryFox’s Burton’s Companies factory chief: “I was told being a woman would hold me back:” https://bit.ly/Women-In-ManufacturingDecision44 Event: https://www.project44.com/events/decision44/The Executives'​ Club of Chicago's Annual Economic Outlook 2026: https://www.linkedin.com/posts/traceyhyattbosman_before-it-gets-too-far-in-the-rearview-mirror-activity-7418784479105691649-Azng/Connect with Tracey on LinkedIn: https://www.linkedin.com/in/traceyhyattbosman/Connect with Karen on LinkedIn: https://www.linkedin.com/in/karendbetancourt/Learn more about Supply Chain Now: https://supplychainnow.comWatch and listen to more Supply Chain Now episodes here: https://supplychainnow.com/program/supply-chain-nowSubscribe to Supply Chain Now on your favorite platform: https://supplychainnow.com/joinWork with us! Download Supply Chain Now’s NEW Media Kit: https://bit.ly/3XH6OVkSupply Chain Now en Espanol WEBINAR- Visibilidad estrategica en Pharma: control, cumplimiento y resiliencia en entornos de alto riesgo: https://bit.ly/4rku7lCWEBINAR- Talent Management Playbook for Supply Chain Leaders: https://bit.ly/4uc2OfBWEBINAR- From Workforce Planning to Hourly Performance Management: How GEODIS Americas Turned Labor Productivity into a Growth Engine: https://bit.ly/4blRfKpWEBINAR- Ahead of Disruption: How AI-First Design Builds Supply Chain Resilience — and Transforms the Teams Behind It: https://bit.ly/4ldRn3bThis episode is hosted by Scott Luton and Karen Betancourt, and produced by Trisha Cordes, Joshua Miranda, and Amanda Luton. For additional information, please visit our dedicated show page at: https://supplychainnow.com/buzz-ai-hits-factory-floor-1557
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    51 m
  • From Store Shelves to Community Impact: Tony Zuazo’s Journey
    Mar 11 2026
    Global supply chains are navigating an era marked by evolving challenges and opportunities. As technological advancements such as AI continue to reshape the landscape, leaders must adapt to the constant pressures of global uncertainty.In this episode of Supply Chain Now, Scott Luton is joined by Tony Zuazo, Interim CEO of the Community Resource Center, to explore the intersection of people, process, and technology in today’s supply chain environment. Tony shares insights from his extensive experience leading supply chains at Dollar General and his current work in nonprofit leadership. Together, they discuss the critical role of innovation in supply chain management, the growing significance of automation and AI, and the importance of adapting processes to meet both short-term needs and long-term goals.Scott and Tony also touch on the complexities of decision-making in global supply chains, the balance between technology and human-driven processes, and the need for clear communication in change management. The episode concludes with advice for leaders on how to manage uncertainty, drive efficiency, and keep people at the heart of successful supply chain operations.Jump into the conversation:(00:00) Intro(01:42) Tony Zuazo’s background and supply chain leadership at Dollar General(07:35) Retail supply chain’s evolution over the past decade(08:16) Shifts in technology: automation and AI(10:24) Unchanging global pressures in the supply chain(11:18) Importance of micro decisions in operations(13:52) Key non-negotiables at Dollar General(16:49) Overengineering vs. oversimplifying technology solutions(20:07) The importance of overcommunication in leadership(23:20) CRC's mission: hygiene and security(26:33) Ways to support the Community Resource Center(30:15) Leadership lessons: people, process, and technology(32:49) Standardizing processes with room for flexibilityAdditional Links & Resources:Connect with Tony Zuazo: https://www.linkedin.com/in/tonyzuazo/Learn more about the Community Resource Center: http://www.crcmidtn.orgLearn more about our hosts: https://supplychainnow.com/aboutLearn more about Supply Chain Now: https://supplychainnow.comWatch and listen to more Supply Chain Now episodes here: https://supplychainnow.com/program/supply-chain-nowSubscribe to Supply Chain Now on your favorite platform: https://supplychainnow.com/joinWork with us! Download Supply Chain Now’s NEW Media Kit: https://bit.ly/3XH6OVkSupply Chain Now en Espanol WEBINAR- Visibilidad estrategica en Pharma: control, cumplimiento y resiliencia en entornos de alto riesgo: https://bit.ly/4rku7lCWEBINAR- Talent Management Playbook for Supply Chain Leaders: https://bit.ly/4uc2OfBWEBINAR- From Months to Days: How AI-Speed Supply Chain Design Is Breaking Traditional Org Models—And Talent Too: https://bit.ly/4ldRn3bThis episode was hosted by Scott Luton and produced by Trisha Cordes, Joshua Miranda, and Amanda Luton. For additional information, please visit our dedicated show page at: https://supplychainnow.com/store-shelves-commnity-impact-journey-1556
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    40 m