According to the ACCC, Australians lost more than $2.7 billion to scams in 2023. In our latest episode of the AP+ POV podcast, Westpac’s Ben Young and Australian Payments Plus’ Katrina Stuart examine what the industry is doing to combat scams including the promising signs of Confirmation of Payee for preventing misdirected and mistaken payments.

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In our second episode, First Assistant Secretary, Digital ID and Data Policy Division, Department of Finance, John Shepherd & Managing Director, ConnectID, Andrew Black join Chief Commercial Officer Dave Ellett to take a deep dive into what trust means in the digital ID world, how to build trust with citizens and what are some of the main blockers to trust. We look at the past, at personal use cases and toward a future Australia that is the envy of the digital identity world.

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In this first episode, our Chair, Catherine Brenner, CEO Lynn Kraus and regular host, Chief Commercial Officer Dave Ellett examine what trust is, what it means to them individually and for Australian Payments Plus as an organisation.

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