In this episode, Bo and Luke engage in a compelling conversation with Joyce Newmyer, the Chief People Officer and President at Adventist Health Oregon Network, who brings a wealth of experience in healthcare HR. Joyce discusses the varied attitudes towards jobs in the healthcare industry, particularly highlighting the selflessness and dedication shown by healthcare workers during the COVID-19 pandemic. Topics range from her extraordinary professional journey, her transition to the role of Chief Culture Officer, operational effectiveness in healthcare, and the strategic importance of leadership and culture in enhancing organizational performance.

Key Takeaways:

1. Compassionate Leadership in Healthcare: Joyce emphasizes the vital role of compassionate leadership in shaping a positive organizational culture and inspiring employees to go the extra mile.

2. Importance of Valuing Nurses: Addressing the ongoing nursing shortage, Joyce highlights the need for healthcare organizations to support and push nurses towards working at the top of their licenses to maximize their contribution and satisfaction.

3. Operational Excellence: Joyce outlines three crucial areas for operational effectiveness: clinical excellence, zero harm, and smart growth through mergers and acquisitions.

4. Personal and Professional Growth: Through her story, Joyce showcases the importance of being open to new responsibilities and continuous learning, which can lead to significant career growth in healthcare.

5. Curiosity and Innovation: Joyce underscores the values of being a force for good and staying curious, driving continuous improvement and innovation in healthcare.

We hope you enjoyed this episode of The ASHHRA Podcast. Don't forget to subscribe, leave us a review, and visit the [ASHHRA website](https://www.ashhra.org) for more valuable resources. Join us next time for more insights and discussions with leading healthcare HR professionals.

This episode is sponsored by RxBenefits... Unlock Pharmacy Plan Potential!

Your employees expect top-tier medical benefits, like comprehensive care access. But how can you balance these expectations against rising costs, across your full benefits portfolio? Did you know that hospital employees fill 25% more prescriptions each year than other industries? How can you tell if all those prescriptions were needed, or if you could have had significant cost savings by filling at your own hospital pharmacies?

Contact RxBenefits today to learn more: https://rxbene.fit/48n8VS8

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We’re excited to share the latest episode of The ASHHRA Podcast where our hosts, Bo & Luke, have a conversation with healthcare HR expert, Jason Raidbard.

In This Episode:

🎤 Meet Jason Raidbard

Jason, with extensive experience in healthcare administration and HR, has engaged and taught thousands before COVID. His insights and unique journey—from a practice manager to an executive, passing through critical roles in healthcare operations and strategy—are both relatable and instructive.

📚 Mastering the Basics and Beyond

Luke emphasizes the importance of mastering the basics at work. Jason further discusses the significance of having systems in place for effective execution and seamless communication across teams.

🧠 Mental and Emotional Health: A Priority

COVID-19 has tested the emotional and mental resilience of healthcare workers. Jason highlights the importance of managing these challenges with a focus on mental health. Leaders must normalize conversations about mental health and create supportive environments for their teams.

🏢 Creating a Positive Work Culture

A pleasant work culture aligned with values is fundamental. Jason shares the impact of fostering a patient-centric mission and a supportive, trusting environment. Reflection and deliberate action towards positivity can transform workplace culture.

💡 Personal Joy and Work-Life Balance

Outside the professional realm, Jason talks about his joys in gardening, exercising, and hobbies. He encourages all to find what brings them happiness and integrate those in their lives, balancing work and personal passions.

🌟 Leadership and Accountability

Jason emphasizes servant leadership, prioritizing family and accountability at work. Though difficult, sometimes letting go of team members could be the best decision in the long run, benefiting both the individual and the organization.

✨ Engaging Discussion and Insights

Bo and Luke contribute their perspectives, especially on the impact of commute satisfaction based on work contentment. Together, they underline the necessity of work-life harmony and the value of reflective happiness.

🔔 Don't Miss Out!

Tune in to the episode to gather profound insights from Jason Raidbard on transforming healthcare HR and ensuring mental well-being, both professionally and personally.

📧 Share Your Thoughts:

We’d love to hear your takeaways from this episode. What resonates most with you? How are you incorporating these insights into your life and work?

Thank you for being a valued member of our community. Stay tuned for more enlightening episodes!

Warm regards,

The ASHHRA Podcast Team

This episode is sponsored by RxBenefits... Unlock Pharmacy Plan Potential!

Your employees expect top-tier medical benefits, like comprehensive care access. But how can you balance these expectations against rising costs, across your full benefits portfolio?

Find savings and opportunities in your most highly utilized benefit - your pharmacy plan.

Did you know that hospital employees fill 25% more prescriptions each year than other industries? How can you tell if all those prescriptions were needed, or if you could have had significant cost savings by filling at your own hospital pharmacies?

Contact RxBenefits today to learn more: https://rxbene.fit/48n8VS8

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This episode of The ASHHRA Podcast features an enlightening conversation with Lauren King, a corporate talent acquisition and human resources leader with over 16 years of experience. Our hosts, Luke and Bo, dive deep into the complexities of workforce strategies in healthcare and how these impact both employee satisfaction and patient care. Here are some of the key takeaways from the episode:

The True Cost of Turnover and Sign-On Bonuses

Lauren discusses the often-overlooked financial impact of employee turnover and sign-on bonuses. She underscores the need to measure these costs accurately and suggests repurposing funds towards employee incentives and development programs.

Strategic Investment in Employee Growth

Investing in employees is more important than ever. Lauren highlights the significance of creating clear growth paths and development opportunities within healthcare organizations. This not only boosts retention but also leads to higher job satisfaction and better patient care outcomes.

Real-Time People Data: A Game-Changer for HR

The conversation explores the benefits of integrating real-time people data in HR operations. Luke and Lauren discuss how this data can provide valuable insights into workforce trends, helping managers make informed decisions and improve employee engagement.

Treating Healthcare Employees as Valued Consumers

Lauren insists on the importance of regarding healthcare employees as consumers who deserve a supportive work environment. By focusing on their well-being, organizations can enhance overall patient care and improve retention rates.

Addressing the Healthcare Worker Shortage

The healthcare industry faces a critical shortage of professionals. Lauren and the hosts explore innovative solutions such as partnerships with educational institutions and scalable laddering models that recognize and credit professionals for their skills and experience.

Internal Mobility Programs: The Path to a Stronger Workforce

Internal mobility is key to developing talent within healthcare systems. Lauren emphasizes the need to cultivate a culture where internal growth is prioritized and employees are given opportunities to advance based on their skills and contributions.

Embracing Flexible Education Programs

Education is a significant barrier for many who aspire to healthcare careers. Lauren advocates for flexible education programs and rethinking certification processes to make it easier for individuals to enter and progress in the healthcare field.

Pharmacy Techs: Untapped Potential

Pharmacy techs face limited opportunities for advancement. Lauren shares her thoughts on creating better career pathways for these professionals, suggesting a shift towards skills-based hiring and better job descriptions to utilize their full potential.

Thank you for staying connected with The ASHHRA Podcast. Your support helps us bring crucial conversations and expert insights to the forefront of healthcare HR.

This episode is sponsored by RxBenefits... Unlock Pharmacy Plan Potential!

Your employees expect top-tier medical benefits, like comprehensive care access. But how can you balance these expectations against rising costs, across your full benefits portfolio? Did you know that hospital employees fill 25% more prescriptions each year than other industries? How can you tell if all those prescriptions were needed, or if you could have had significant cost savings by filling at your own hospital pharmacies?

Contact RxBenefits today to learn more: https://rxbene.fit/48n8VS8

Support the Show.