The Art Of Hospitality

De: The Business Blacksmith
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  • Resumen

  • Welcome to "The Art of Hospitality," where the Operator meets the Philosopher to unravel the intricate tapestry of the vacation rental industry. Led by Conrad O'Connell, the Digital Strategist who turns clicks into bookings, and hosted by Scott Fasano, the "Operator," and Adam Norko, the "Philosopher," our podcast presents a trinity of perspectives that uniquely positions us at the intersection of practical operations, philosophical depth, and digital innovation. We tackle the gamut—marketing strategies, guest relations, property management, and internal operations—all while keeping an eye on the ever-changing landscape of our industry. This isn't just about running a vacation rental management business; it's about mastering the Art of Hospitality, where operational precision and thought leadership intersect to create extraordinary experiences. So, if you're keen on listening to discussions that marry tactical excellence with intellectual depth, all underpinned by game-changing digital strategies, you're in the right place. Join us as we redefine what it means to excel in the vacation rental industry.
    @ 2024 The Art of Hospitality Podcast. All Rights Reserved.
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Episodios
  • Covering Everything That You Need To In Your Vacation Rental Property With The "Proper" Insurance (With Darren Pettyjohn)

    Covering Everything That You Need To In Your Vacation Rental Property With The "Proper" Insurance (With Darren Pettyjohn)
    Jul 31 2024

    In this episode, we interview Darren Pettyjohn from Proper Insurance on why they're the world-class insurance product for vacation rental homeowners, guests and property managers. Darren shares his journey of what's it's like to 'swim away' from the crowd, being the most expensive offering and more.

    Enjoy!

    ⭐️ Links & Show Notes

    • Adam Norko
    • Scott Fasano
    • Conrad O'Connell
    • Darren Pettyjohn
    • Proper Insurance
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    55 m
  • The Tools You Need To Build More Direct Bookings + Improve Hospitality (With Chris Walker)

    The Tools You Need To Build More Direct Bookings + Improve Hospitality (With Chris Walker)
    Jul 24 2024

    In this episode, we interview Chris Walker from Direct Booking Tools about his current approach to building tech that works and delivers the outcome that all PMs and VRMs are looking for. Chris also shares his background and history by getting into and building a vacation rental business in Hilton Head, SC.

    Enjoy!

    ⭐️ Links & Show Notes

    • Adam Norko
    • Scott Fasano
    • Conrad O'Connell
    • Chris Walker
    • Direct Booking Tools
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    47 m
  • Is The Tech Spaghetti Monster Going To Harm Your Vacation Rental Biz? (With Marcus Räder)

    Is The Tech Spaghetti Monster Going To Harm Your Vacation Rental Biz? (With Marcus Räder)
    Jul 17 2024

    In this episode, we interview Marcus Räder from Hostaway about tech, funding, building a winning PMS platform, what scaling means for the STR/Vacation rental industry, his song and a LOT more. You don't want to miss this one.

    Enjoy!

    ⭐️ Links & Show Notes

    • Adam Norko
    • Scott Fasano
    • Conrad O'Connell
    • Marcus Räder
    • Hostaway
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    55 m
Gestión Marketing Economía
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