Whitney Stefko Dover shares her career journey from a trial attorney, entrepenuer, and most recently working at the forefront of AI. She emphasizes the importance of a human-centered approach,involving people in the process, and slowing down to speed up. Whitney
discusses the process of implementing AI in the legal industry and the importance
of education and change management.

Some key insights:

She emphasizes the importance of a human-centered approach and involving people in the process.

Slowing down in the beginning of a project is crucial for successful outcomes. Identify repetitive tasks that can be automated using AI

Involve stakeholders in the decision-making process.

Educate and communicate the benefits of AI to overcome fear and misinformation

Start with personal use cases to get comfortable with AI tools

Share success stories and experiences to encourage adoption of AI in organizations

Chapters:

00:00 Introduction and Background

02:20 Transition from Trial Attorney to AI
05:33 Using Predictive Analytics in a Subscription Box Business
08:27 The Importance of a Human-Centered Approach in AI
12:38 Slowing Down to Speed Up: Key to Successful Projects
27:39 Involving Stakeholders in the AI Decision-Making Process
30:09 Personal Use Cases: Meal Planning and Research Assistance
36:19 Overcoming Fear and Misinformation about AI
40:45 Encouraging Adoption of AI through Success Stories

For more great lessons from the field, and all the CLM content, connect with us here:

• The CLM Rx Book
• The CLM Rx YouTube Channel
• The CLM Rx LinkedIn
• Kami Paulsen LinkedIn
• Whitney Stefko Dover LinkedIn

If you implement Contract Lifecycle Management Software ("CLM"), have purchased CLM, are considering purchasing CLM, or expanding your existing CLM footprint, this channel is for you! Kami speaks to CLM practitioners, CLM Vendors, and visionaries on the most pressing topics in the space. She shares practical advice based on her 15 years implementing various CLM software tools for organizations of all sizes, in every vertical.

In this conversation, Rich Bracken discusses his background and journey to
becoming a speaker on emotional intelligence. He shares how a personal health
transformation and a trip to the emergency room led him to discover the
importance of emotional intelligence. Rich emphasizes the need for empathy and
understanding in change management within organizations.

Kami & Rich explore the four pillars of emotional intelligence and how to harness it for transformational change within organizations: self-awareness, self-
management, social awareness, and relationship management.

The conversation highlights the impact of emotional intelligence on
communication, change management, and overall well-being. By focusing on
personal growth and understanding, individuals can improve their relationships
and achieve greater success.

Chapters
00:00 Introduction and Background

09:02 Involving Stakeholders and Seeking Feedback

21:58 Demonstrating Empathy and Understanding

27:24 Celebrating Milestones and Recognizing Efforts

31:06 Enhancing Emotional Intelligence

34:23 Self-Awareness and Relationship Management

38:54 The Adult Passing Period and Time Management

41:28 Empathy and Effective Communication

47:02 Social Awareness and Psychological Safety

53:37 Emotional Intelligence in Change Management

56:43 Living in Alignment and Being Your Best Self

59:46 Conclusion and Final Thoughts

For more great lessons from the field, and all the CLM content, connect with us here:

• The CLM Rx Book
• The CLM Rx YouTube Channel
• The CLM Rx LinkedIn
• Kami Paulsen LinkedIn
• Rich Bracken LinkedIn
• The CLM Rx PLAYLIST curated by Rich Bracken

If you implement Contract Lifecycle Management Software ("CLM"), have purchased CLM, are considering purchasing CLM, or expanding your existing CLM footprint, this channel is for you! Kami speaks to CLM practitioners, CLM Vendors, and visionaries on the most pressing topics in the space. She shares practical advice based on her 15 years implementing various CLM software tools for organizations of all sizes, in every vertical.

Vaishali Gopal, an expert in innovation in the legal space, shares her career journey and insights on implementing technology and process improvements in legal teams. She discusses her experience at Pramata, where she worked on contract review, sales solutions, and product development. She then transitioned to her current role at COUNSELECT, where she helps legal teams with innovation and transformation. Vaishali emphasizes the importance of understanding business problems and designing solutions that enable different stakeholders. She also highlights the need for adoption by design and optimizing existing tools before considering new technology.

In this conversation, Kami Paulsen and Vaishali Gopal discuss the role of centers of excellence in contracting and the importance of process and talent in driving innovation in legal teams. They also explore other areas of innovation in legal, such as litigation management tools and spend management with outside counsel. They highlight the shift in how legal departments are run, with a focus on being more business-focused and strategic. They discuss the need for legal teams to understand the business in depth and collaborate with stakeholders to drive change. The conversation concludes with a summary of the top areas to focus on for innovation in legal departments: understanding the service portfolio, investing in knowledge management, and leveraging technology.

Chapters

00:00 Introduction and Career Background

11:42 Transition into Innovation and Transformation

15:47 Getting Started with Innovation and Transformation

20:10 The Role of Centers of Excellence in Contracting

24:32 Exploring Innovation in Legal: Litigation Management and Spend Management

30:31 The Shift Towards Business-Focused and Strategic Legal Departments

39:19 Key Areas to Focus on for Innovation in Legal Departments

Takeaways

Understanding business problems and designing solutions that enable different stakeholders is crucial in the legal space.

Adoption by design and optimizing existing tools should be prioritized before considering new technology.

Implementing innovation and transformation in legal teams requires a comprehensive approach that considers various areas, such as technology, contracts, matter management, and operating models. Setting up a center of excellence for contracting can be done through baby steps, starting with simpler areas like NDAs and gradually expanding to more complex contracts. Centers of excellence are valuable in automating and optimizing contracting processes.

Process and talent are key factors in driving innovation in legal teams.

Other areas of innovation in legal include litigation management tools and spend management with outside counsel.

Legal departments are shifting towards being more business-focused and strategic.

Understanding the service portfolio, investing in knowledge management, and leveraging technology are important areas to focus on for innovation in legal departments.

For more great lessons from the field, and all the CLM content, connect with us here:

• The CLM Rx Book
• The CLM Rx YouTube Channel
• The CLM Rx LinkedIn
• Kami Paulsen LinkedIn
• Vaishali Gopal LinkedIn

If you implement Contract Lifecycle Management Software ("CLM"), have purchased CLM, are considering purchasing CLM, or expanding your existing CLM footprint, this channel is for you! Kami speaks to CLM practitioners, CLM Vendors, and visionaries on the most pressing topics in the space. She shares practical advice based on her 15 years implementing various CLM software tools for organizations of all sizes, in every vertical.