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This episode is sponsored by C&C Search – London’s leading recruitment partner for business support and HR professionals in finance and professional services. Whether you’re hiring, job hunting, or want to elevate your team, follow C&C Search. Because brilliant people deserve brilliant support.

In this bonus episode, Craig Bryson and Jodie Mears are joined by Lucy Chamberlain, founder of C&C Search, to explore a question many assistants are grappling with:

How do you position yourself in a crowded, cautious job market, without pretending to be someone you’re not?
Whether you’re job hunting or raising your profile in your current role, Lucy shares practical, personal, and strategic advice on how to stand out authentically.

Listener Question:
"I’ve been in the same company for nine years and love my role, but leadership says I’m not visible enough. How do I show up more without looking desperate?"

Lucy helps reframe visibility as something quiet, credible, and completely within reach.

Episode Highlights:

• Why today’s job market feels so tough and how to stay optimistic
• The 3Cs of career positioning: Competence, Courage, Compassion
• Strong candidate vs. visible candidate: What’s the difference?
• CV strategies that highlight real impact and growth
• Ways to use LinkedIn without needing to post
• How to increase visibility inside your company (without the cringe)
• Why emotional intelligence is a hiring differentiator
• Smart strategies for introverts navigating networking

Value Bombs:

Lucy Chamberlain: “Power doesn’t mean control. It means choice. And choosing to own your brilliance is the first step to standing out.” (00:15:00)

Jodie Mears: “Visibility isn’t about shouting the loudest it’s about making your impact easy to see.” (00:25:00)

Craig Bryson: “You can’t get recognised if no one knows what you bring to the table. Ask your exec: What are your goals? And how can I align mine with yours?” (00:29:00)

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Help us stay visible to you by sharing this episode with someone in your network, especially those navigating job searches or career crossroads right now. Follow and subscribe so you never miss an episode.

Supporters will get a shout-out on social media and in future episodes.

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We’d love to hear from you. Submit your listener question via our website or drop us a DM on LinkedIn, we might just feature your question next!

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This episode is sponsored by C&C Search - London's leading recruitment partner for business support and HR professionals in finance and professional services. Whether you’re hiring, job hunting, or want to elevate your team, follow C&C Search. Because brilliant people deserve brilliant support.

In this insightful episode, Craig Bryson and Jodie Mears explore the often-overlooked reality that Administrative Professionals are inherently project managers. They unpack what project management truly involves, practical strategies to manage projects effectively without overwhelm, and offer tips on leveraging training and certifications to enhance your professional credibility and career growth.

Listener Question: "I'm struggling to see how project management courses like Prince2 relate to my role as a senior admin assistant. Do you have any advice on their relevance?"

Our contributor Kathleen Drum, Senior Editor at Executive Support Media, delivers a clear breakdown of available project management qualifications. Kathleen shares super valuable insights into how administrative professionals can strategically select training relevant to their roles.

Episode Highlights Include:

• Demystifying project management- it's simpler and more integrated into the admin role than you think.
• Effective tools and software for admin-driven project management, including Microsoft Planner, ClickUp, Trello, and Teams.
• Practical steps for tackling scope creep through clear communication and structured planning.
• Understanding the importance and relevance of different project management frameworks: Agile vs. Waterfall.
• Strategic advice on how project management certifications can boost your career visibility and credibility.

Value Bombs:

• Jodie Mears: "Own the fact that you are already a project manager. Lean into it, refine your skills, and get certified if it aligns with your goals." (00:16:00)
• Craig Bryson: "Break down your projects into smaller, manageable tasks—tackle each piece, and you'll see your project complete itself." (00:22:00)
• Kathleen Drum: "For most assistants, introductory-level project management qualifications from PRINCE2, APM, PMI, ACEA offer more than enough to significantly enhance your daily work and open doors for career growth."

Support the show

Help us stay visible to you by sharing this episode with someone in your circle as well as following and subscribing so you never miss an episode.
Supporters will get a shout-out on social media and in future episodes.

Got questions?

Support the show

Help us stay visible to you by sharing this episode with someone in your circle as well as following and subscribing so you never miss an episode.
Supporters will get a shout-out on social media and in future episodes.

Got questions? Don't hesitate to submit them via our website. Buckle up and join us on this journey of discovery and personal growth.

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Become our Headline Sponsor! Looking for impactful ways to reach administrative and business support professionals globally? We have exciting sponsorship opportunities available! Get in touch to discuss our affordable and effective packages designed to connect your business with our engaged audience of administrative professionals worldwide.

Dive deep into essential wellness strategies that go beyond basic self-care, as Craig Bryson and Jodie Mears explore how administrative professionals can leverage wellness for career growth and organizational impact. Featuring special guest Richard Turner, High Performance Coach and Founder of Employees Health, this episode reframes wellness as a strategic driver for professional success.

This episode is essential listening for:

● Administrative professionals seeking to optimize their performance

● EAs and PAs looking to lead wellness initiatives in their organizations

● Business support professionals managing high-pressure roles

● Anyone interested in building sustainable career practices

You'll gain:

● Practical strategies for energy management over time management

● Techniques for setting boundaries without guilt

● Insights on building and leading workplace wellness initiatives

● Fresh perspectives on planning inclusive events beyond alcohol-centric networking

● Creating truly inclusive events

● Innovative alternatives to alcohol-focused gatherings

Listener question:

"Hi Crodie: Some weeks I'm feeling really deflated. I am not sure if it is my own nutrition or just the lows of the job sometimes. What do you guys do to stay energized?"

Value Bombs:

Craig Bryson [00:02:00]: " We should stop thinking wellness is optional and reframe it as, essential for thriving in high pressured roles."

Richard Turner [00:07:00]: "Understanding what it is that you do to be energized... What needs to be in place so that you perform at your best?"

Jodie Mears [00:12:00]: "I've leaned into that art of disconnecting... micro breaks work better for me. What works best for you is what matters."

Key Chapters:

[00:00:00] Introduction to Workplace Wellness

[00:06:00] Richard Turner's Expert Insights

[00:09:00] Setting Boundaries Without Guilt

[00:16:00] Future Trends in Workplace Wellness

[00:21:00] Reimagining Workplace Events: Moving Beyond Alcohol-Centric Culture

Connect with Richard Turner on LinkedIn for more insights on high performance and wellness strategies.

Support the show by sharing this episode with your network and following us to never miss an update. Got questions? Submit them via our website for a chance to be featured in future episodes.

Looking ahead: Don't miss our next ep

Support the show

Help us stay visible to you by sharing this episode with someone in your circle as well as following and subscribing so you never miss an episode.
Supporters will get a shout-out on social media and in future episodes.

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Ready to elevate your career from EA to Chief of Staff? In this bonus episode, we chat with Maggie Olson, founder and CEO of Nova Chief of Staff, to discuss the transition from EA to Chief of Staff roles and provide guidance for administrative professionals seeking career advancement.

This episode is essential listening for:

● EAs looking to transition into strategic leadership positions

● Professionals seeking clarity on the Chief of Staff role

● Leaders wanting to understand the distinction between EA and Chief of Staff functions

● Anyone interested in building executive presence and strategic partnerships

You'll gain:

● Practical strategies for demonstrating strategic value

● A clear understanding of the Chief of Staff role across different organizations

● Tactics for building relationships with executive teams

● Guidance on developing your professional brand

● Tips for self-advocacy and confidence building

Plus, exclusive offer for listeners: $100 off Nova's Chief of Staff certification course with code CRODI100.

Listener question:

"Hi Crodie: How can I, as an aspiring Chief of Staff, demonstrate and prove I am ready for the role? As a successful EA of 12 years, how can I be noticed and even considered?"

YouTube
https://youtu.be/AVPIFV6dDvQ?si=sl9LDtJVwwI9D-_O

Use code CRODI100 for $100 off your next NOVA course at https://www.novachiefofstaff.com/shop

You can contact Maggie at

https://www.linkedin.com/company/novachiefofstaff/

https://www.facebook.com/novachiefofstaff

https://www.youtube.com/channel/UCC_7Nk0GWw4VdzLtwpIQ0CQ

Key Value Bombs with Timestamps:

Maggie Olson: [00:10:00] "The folks who are going to make great chiefs of staff are driven, curious, achievement-focused, collaborative."

Jodie Mears: [00:40:14] "Are you ready to let go of those traditional EA duties?"

Craig Bryson: [00:36:25] "Your actions are very important because people in your industry are watching you."

Support the show

Help us stay visible to you by sharing this episode with someone in your circle as well as following and subscribing so you never miss an episode.
Supporters will get a shout-out on social media and in future episodes.

Got questions? Don't hesitate to submit them via our website. Buckle up and join us on this journey of discovery and personal growth.

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The Crodie Files meet with special guest Becky Kaapuni, Senior EA to the CEO at Salesforce AI and founder of EA Social Club, to share valuable insights for administrative and business support professionals looking to adapt to the fast-paced evolution of their roles.

Becky, Craig & Jodie discussed this listener question:

Listener question:

“Hi Crodie: The pace at which our role is moving is too fast for me to keep up and get on with my day job. Any tips for navigating this, specifically technology? What do I need to know as a bare minimum right now”?

This is an episode that will be great to share and tap into at any stage in your career, we discussed:

• Strategies for managing workload and prioritising tasks
• Leveraging AI and other technologies to streamline work processes
• The importance of continuous learning and adapting to new tools
• Networking strategies for administrative professionals
• Different approaches to learning and development
• Career development and growth for Executive Assistants
• Adapting to change and futureproofing your administrative career

Chapters:(if you can find the timestamps)

[00:04:00] Prioritising Tasks and Managing Workload

[00:07:00] Leveraging AI and Technology in EA Roles

[00:19:00] Networking and Knowledge-Sharing Strategies

We invite you to share your own experiences and strategies through our "Hi Crodie..." initiative. Get involved and send us your questions.

Value Bombs:

"We are the CEOs of our own life, and it's our responsibility to make sure that we are living the life that matches our values." - Becky Kaapuni

"It's not all about knowing everything. It's about staying curious, being adaptable and willing to learn."- Craig Bryson

"Learning and development isn't a one singular course or a destination, Think about who and what's around you already- lean into that." - Jodie Mears

YouTube Link: https://youtu.be/SuuJVjj--UM

Support the show

Help us stay visible to you by sharing this episode with someone in your circle as well as following and subscribing so you never miss an episode.
Supporters will get a shout-out on social media and in future episodes.

Got questions? Don't hesitate to submit them via our website. Buckle up and join us on this journey of discovery and personal growth.

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This episode is sponsored by Autograph Events - THE experts in providing a complete event management solution – from free global venue finding to full onsite event management. Connect today and ask more about the collaborative promotion for our listeners!

In this episode, Craig Bryson and Jodie Mears are joined by Fiona Young- founder of Carve. Stay tuned till the end as they discuss traditional learning, emerging technologies, and the importance of continuous professional development for administrative assistants.

Listener question
Hi Crodie: I'm feeling overwhelmed by all the new learning technologies out there. How can I decide which ones are worth investing my time in, and how do I approach my boss about getting support for these learning opportunities?

Fiona Young Fiona is the founder of Carve a company that provides live digital courses for executive assistants. From her start as an EA in venture capital to leading learning programs for thousands, Fiona's insights on professional growth and AI are not to be missed.

Connect with Fiona for more information on how she can help you and your organisation and visit her website.

So much value was shared during this episode including:

• The shift from traditional to modern learning approaches in admin roles
• Exploring the potential of VR and metaverse for future training courses
• The role of gamification in enhancing learning and development
• The importance of personalized learning and adapting to different learning styles
• Leveraging micro-learning and bite-sized content for continuous growth
• The impact of learning and development on employee engagement and retention
• Strategies for approaching your boss about learning opportunities

We invite you to share your own experiences and strategies through our "Hi Crodie..." initiative. Get involved and send us your questions.

Value Bombs

Jodie Mears: "I think making that connection between my learning and development is important because it really does enhance employee engagement and employee retention".

Fiona Young: "Tech advances will actually mean that we'll move back towards face to face".

Craig Bryson: "At the moment we have the VR, so the hardware is going to be more streamlined because at the moment it's a bit clunky..."

Support the show

Help us stay visible to you by sharing this episode with someone in your circle as well as following and subscribing so you never miss an episode.
Supporters will get a shout-out on social media and in future episodes.

Got questions? Don't hesitate to submit them via our website. Buckle up and join us on this journey of discovery and personal growth.

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This episode is sponsored by Autograph Events - THE experts in providing a complete event management solution – from free global venue finding to full onsite event management. Connect today and ask more about the collaborative promotion for our listeners!

In this insightful episode Craig Bryson and Jodie Mears along with guest contributor Vonetta Watson delve into the crucial topic of how administrative assistants can leverage learning and development opportunities for career growth.

Listener question
Hi Crodie: I've been in EA for over 30 years now. The technology advances have been epic over this time. What advice would you give to someone just starting out? For example, what should they focus on? Thanks.

Vonetta Watson, a seasoned Microsoft certified trainer and technology strategist, shares her expertise and helps to unpack this great timeless question.
Connect with Vonetta for more information on how she can help you and your organisation https://www.techgemtech.com/

So much value was shared during this episode including:

• Identifying career goals and aligning learning for professional growth
• Cultivating a continuous learning mindset to break out of career stagnation
• Mastering technology adaptability is a necessity for modern assistants
• Developing both hard and soft skills for holistic professional development
• Implementing the AAA approach (Adapt, Adopt, Advance) to technology empowerment
• Evaluating and enhancing your digital toolbox to keep pace with advancing technology

We invite you to share your own experiences and strategies through our "Hi Crodie..." initiative get involved and send us your questions.

Value Bombs

"Maintaining tooling up truly takes shape when you grab hold of the technology while it advances. Move and learn when it shifts." - Vonetta Watson

"Align everything with your vision and your goal of where you want to get to and seek out the right training opportunities".- Jodie Mears

"You have to look into yourself and find out what do you want. What do you want to learn? Don't just learn things that you're going to forget in a couple of weeks"- Craig Bryson

Support the show

Help us stay visible to you by sharing this episode with someone in your circle as well as following and subscribing so you never miss an episode.
Supporters will get a shout-out on social media and in future episodes.

Got questions? Don't hesitate to submit them via our website. Buckle up and join us on this journey of discovery and personal growth.

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Send us a text

This episode is sponsored by Autograph Events - THE experts in providing a complete event management solution – from free global venue finding to full onsite event management. Connect today and ask more about the collaborative promotion for our listeners!

From Invisible to Invincible- The Crodie Files meet with special guest Zoe Hill former Chief of Staff and founder of Premier Admin Services to share valuable insights for administrative and business support professionals looking to take their careers to the next level.

Zoe, Craig & Jodie discussed this listener question:

Listener question
Hi Crodie: If you could have predicted your career path what one thing would you have done in the early days (course and learning-wise) to make your future role easier or more manageable?

So much value through lived experience was shared during this bonus episode including;

• Networking strategies for administrative professionals
• Building confidence and overcoming imposter syndrome
• Essential skills for modern administrative roles
• Career development and growth for Executive Assistants
• Adapting to change and futureproofing your administrative career

Chapters:
11:40 Professional Growth and Networking Tips

18:22 Sharing Knowledge With Premier Admin Services

We invite you to share your own experiences and strategies through our "Hi Crodie..." initiative get involved and send us your questions.

Value Bombs

"Asking questions and understanding the business is the key to unlocking your value as an administrative professional." - Zoe Hill

"Mentorship is the fast track to success. Learn from those who have walked the path before you." - Craig

"The modern administrative professional is a strategic partner, not just a support role. Own your value and make your mark." - Jodie

Support the show

Help us stay visible to you by sharing this episode with someone in your circle as well as following and subscribing so you never miss an episode.
Supporters will get a shout-out on social media and in future episodes.

Got questions? Don't hesitate to submit them via our website. Buckle up and join us on this journey of discovery and personal growth.

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