Episodios

  • 2427: The Untold Journey of an Immigrant CEO in Dentistry
    Jan 20 2026

    On today's episode, Dr. Mark Costes sits down with longtime friend and respected dental entrepreneur Tiger Safarov, founder of Zen One. Tiger shares his incredible immigrant journey—from arriving in the U.S. not knowing English to building a thriving dental construction company, and later pivoting to launch a tech platform revolutionizing dental supply management.

    They dive into Tiger's inspiration for Zen One, the evolution of the platform from a scrappy startup to a streamlined, AI-powered solution, and his deep commitment to supporting private dental practices in an increasingly DSO-dominated industry. With a strong emphasis on integrity, innovation, and real cost savings, Tiger explains how Zen One empowers practices to take control of their variable expenses and boost profitability without compromising on quality.

    Be sure to check out the full episode from the Dentalpreneur Podcast!

    EPISODE RESOURCES

    • https://dsn.zenone.com
    • https://www.truedentalsuccess.com
    • Dental Success Network
    • Subscribe to The Dentalpreneur Podcast
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    52 m
  • 2426: Boosting Treatment Acceptance Without Overwhelming Patients
    Jan 19 2026

    On today's episode, Dr. Mark Costes welcomes back DSI Black Belt coach and seasoned dental entrepreneur Dr. Summer Kassmel for a power-packed, tactical conversation on case acceptance. Summer walks us through her step-by-step strategy to improve treatment plan acceptance, starting with clearly defined pillars of care and a unified team approach. She emphasizes the importance of consistency, calibrating with hygienists, and tailoring communication to the patient's personality without overwhelming them.

    From managing chief complaints to using analogies patients understand, she explains how to prioritize treatment effectively and guide patients toward long-term oral health. Summer also shares how game film—recording exams and treatment plan presentations—can transform team communication and case acceptance rates.

    Be sure to check out the full episode from the Dentalpreneur Podcast!

    EPISODE RESOURCES

    • https://www.truedentalsuccess.com
    • Dental Success Network
    • Subscribe to The Dentalpreneur Podcast
    Más Menos
    47 m
  • 2425: What Every Dentist Must Know About Business Before It's Too Late Pt. 2
    Jan 16 2026

    On today's episode, we continue with part two of Dr. Mark Costes' compelling first presentation at the Music City SCALE 2025 event. In this segment, Dr. Costes delivers a deep dive into key challenges facing today's dental practice owners—employee retention, the nationwide hygiene shortage, and the harsh reality of PPOs. He shares actionable strategies to improve team culture, build loyalty through better leadership, and transform non-producers into practice contributors.

    Drawing on Stoic philosophy, he urges owners to focus only on what they can control—systems, leadership, and culture—while tuning out the noise. You'll also hear powerful data on the current state of dentistry, including what's driving turnover, why hygienist supply is critically low, and how to make smarter, data-driven decisions about insurance plans. With rising student debt, longer careers, and stagnating practice profits, Dr. Costes makes a strong case for why mastering business fundamentals is no longer optional—it's essential.

    Be sure to check out the full episode from the Dentalpreneur Podcast!

    EPISODE RESOURCES

    • https://www.truedentalsuccess.com
    • Dental Success Network
    • Subscribe to The Dentalpreneur Podcast
    Más Menos
    47 m
  • 2424: What Every Dentist Must Know About Business Before It's Too Late Pt. 1
    Jan 15 2026

    On today's episode, we bring you part one of Dr. Mark Costes' powerful presentation from the Music City SCALE 2025 event. With decades of experience as a multi-practice owner and founder of the Dental Success Institute, Dr. Costes shares why most dentists hit a wall when trying to "produce their way out" of business problems.

    He explores the foundational importance of fixing broken infrastructure—like poor systems, leadership gaps, and toxic culture—before chasing growth through production or marketing. You'll also hear how his coaching organization has helped hundreds of practices increase profitability, reduce overhead, and give owners the freedom to make clinical work optional, not obligatory.

    Be sure to check out the full episode from the Dentalpreneur Podcast!

    EPISODE RESOURCES

    • https://www.truedentalsuccess.com
    • Dental Success Network
    • Subscribe to The Dentalpreneur Podcast
    Más Menos
    51 m
  • 2423: DSOs, Doctor Buyers, and the Truth About Dental Transitions
    Jan 14 2026

    On today's episode, Dr. Mark Costes welcomes Dan Van Eps, Senior Director at Henry Schein Dental Practice Transitions, for an in-depth look at the world of dental practice sales, valuations, and the often misunderstood role of brokers. With nearly three decades of experience in the dental space—including founding a dental IT company and helping scale Carr Healthcare Realty—Dan brings a rare, well-rounded perspective to what makes practices valuable and how dentists can successfully navigate a sale.

    From breaking down DSO vs. doctor-to-doctor transactions, to why a $2 million practice isn't always worth what you think, this conversation covers everything from valuation strategy, broker fees, and the critical mistakes sellers make by going it alone. Mark and Dan also discuss trends in consolidation, why the startup market is heating up again, and the real meaning behind that elusive 1% dental loan default rate. This episode is packed with practical advice and insider insights for both buyers and sellers alike.

    Be sure to check out the full episode from the Dentalpreneur Podcast!

    EPISODE RESOURCES

    • https://dentalpracticetransitions.henryschein.com
    • https://www.truedentalsuccess.com
    • Dental Success Network
    • Subscribe to The Dentalpreneur Podcast
    Más Menos
    45 m
  • 2422: The Truth About Dental Loans and What Banks Really Want
    Jan 13 2026

    On today's episode, Dr. Mark Costes is joined by Steve Steinbrunner of Provide, powered by Fifth Third Bank, for a deep dive into the current state of dental lending. Despite economic uncertainty and mixed signals from the broader market, Steve shares why Provide is seeing record-breaking activity in financing dental startups, acquisitions, ground-up builds, and real estate purchases. They discuss how interest rate trends are actually opening new doors for practice owners, what separates successful borrowers from risky ones, and why bringing in the right advisors is more critical than ever.

    Steve also offers key insights for dentists looking to scale beyond a single location, and how to align yourself with a lender that supports long-term growth—not just one-time transactions. This is a must-listen for anyone planning to launch, expand, or optimize their dental practice in today's shifting landscape.

    Be sure to check out the full episode from the Dentalpreneur Podcast!

    EPISODE RESOURCES

    • https://www.getprovide.com/start/markcostes
    • https://www.truedentalsuccess.com
    • Dental Success Network
    • Subscribe to The Dentalpreneur Podcast
    Más Menos
    43 m
  • 2421: What It Takes to Run a Mission-Driven, Systemized Practice
    Jan 12 2026

    On today's episode, it's time for another Ask Me Anything with Dr. Mark Costes. Mark tackles a range of listener-submitted questions—from navigating burnout and prioritizing systems, to selling your practice to a DSO and balancing clinical work with business ownership. He shares his honest take on creating a mission-driven culture through local outreach and global service, and how those efforts have shaped his personal fulfillment.

    You'll also hear practical strategies for systemization using the Elite Practice Blueprint, tips for managing energy with structure (and coffee), and how to incorporate free dental days without leaving your office. It's a candid, insightful, and inspiring AMA episode that touches on both the personal and professional sides of dentistry.

    Be sure to check out the full episode from the Dentalpreneur Podcast!

    EPISODE RESOURCES

    • https://www.truedentalsuccess.com
    • Dental Success Network
    • Subscribe to The Dentalpreneur Podcast
    Más Menos
    39 m
  • 2420: The Entrepreneur Who Made Going to the Dentist Feel Like Disneyland
    Jan 9 2026

    On today's episode, Dr. Mark Costes sits down with Dr. Kami Hoss—orthodontist, author, and founder of The Super Dentists and Supermouth—for an incredible conversation that blends clinical excellence with world-class innovation. Recorded in the new DSI studio, Dr. Hoss shares how he and his wife turned a single pediatric and ortho office in Chula Vista into a multi-location, 24% market-share powerhouse in San Diego, complete with superheroes, slides, movie theaters, and their own ice cream truck-driving villain. But that's just the beginning.

    Dr. Hoss also details the creation of Supermouth, a revolutionary oral care company with over 200 products and nearly 300 patents. From toothbrushes shaped to match real tooth anatomy to vitamin-enhanced hydroxyapatite formulations, Supermouth aims to replace outdated, fluoride-obsessed products with science-backed, microbiome-friendly solutions. He breaks down the business model—designed to support dentists rather than compete with them—and shares how his passion for education, storytelling, and prevention is changing the way patients, especially kids, view oral health.

    Be sure to check out the full episode from the Dentalpreneur Podcast!

    EPISODE RESOURCES

    • https://supermouthpro.com
    • https://www.truedentalsuccess.com
    • Dental Success Network
    • Subscribe to The Dentalpreneur Podcast
    Más Menos
    58 m