The Distinctive Dermatologist

De: Scott McKain
  • Resumen

  • Listen for the latest trends, strategies, and steps to enhancing your dermatology practice and delivering the Ultimate Customer Experience® for your patients. Enhancing the experience your patients receive grows your repeat and referral business -- meaning greater practice profitability. Join bestselling author and Hall of Fame speaker and marketer, Scott McKain on this weekly session specifically for dermatologists and their colleagues.
    2023
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Episodios
  • "Bedside Manner" is a Critical Aspect of Dermatology
    Aug 13 2024

    Let's take another look at the importance of what's commonly called "bedside manner" -- the communication and personalization of the experience for the patient.

    It's a critical component of what will make you and your clinic distinctive in the field of dermatology.

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    5 m
  • Encore: Improving the patient experience
    Aug 6 2024

    Sometimes, we forget that the patient's experience is almost as important as their medical care. By improving the patient experience, we can increase patient satisfaction and retention -- and attract new patients.

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    6 m
  • Addressing the Unique Needs and Concerns of Older Patients
    8 m

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