Join us on board the good ship SS Tomorrow, as we discuss Conversational AI with Peter Swimm from Toilville. Discover how conversational AI is transforming customer interactions, the ethical considerations involved, and the future of AI in business. Peter shares his expertise on building effective AI solutions that enhance human experience without compromising on ethics. Tune in to explore the balance between technology and humanity in the evolving landscape of AI.

Takeaways

Peter Swimm has over 20 years of experience in tech, focusing on conversational AI.

Toilville helps businesses build effective conversational AI solutions.

Conversational AI aims to improve user experience, moving beyond traditional chatbots.

Ethical AI requires transparency about data sources and biases.

Cultural norms significantly impact AI interactions and understanding.

The future of work will involve collaboration between humans and AI, not replacement.

AI should augment human capabilities, allowing for more efficient workflows.

Data privacy is becoming increasingly important in AI development.

Businesses need to reset their privacy contracts with users.

AI's effectiveness depends on the ethical considerations of its creators.

Keywords

AI, ethics, conversational AI, Toilville, data privacy, future of work, technology, human experience, ethical AI, automation

Today on board the good ship SS Tomorrow. We ask What makes a city "smart"? With our guest Asanga Lokusooriya from IBM.

Is it the technology, the data, or the human experience? Data's Role: How data and AI are crucial in building responsive and efficient urban environments.

Technological Convergence: The intersection of AI, IoT, and data analytics in urban planning.

Challenges and Opportunities: The balance between technological advancement and ethical considerations in smart cities.

The Future Outlook: The role of autonomous AI agents and the potential for energy optimisation in urban settings.

Key themes and takeaway points:

• Smart cities leverage data to improve emergency response times and optimise energy consumption.
• The definition of a smart city goes beyond technology; it includes enhancing human liveability and community engagement.
• The future of urban living involves a symbiotic relationship between technology and human needs, emphasising responsible AI use.

Joining us on board the good ship SS tomorrow this week is Jill Reilly.

Jill shares her experiences in aid work and social development, with a focus on Africa. They discuss the parallels between historical transformations and current societal changes driven by technology. Jillian introduces her concept of the '10 permissions' that individuals need to navigate change confidently. The conversation also touches on the resilience of the African population in the face of uncertainty and the importance of optimism and agency in shaping the future.

Keywords

change, transformation, 10 permissions, uncertainty, Africa, resilience, optimism, social development, technology, future

Takeaways

No one should be left behind in societal progress.

History serves as a teacher during times of change.

The 10 permissions help individuals navigate change.

Embracing uncertainty is crucial in the 21st century.

Africa's youthful population is an asset for the future.

Resilience is a way of life for many Africans.

Agency and adaptability will be rewarded in the future.

The future is not predetermined; it can be shaped.

Optimism is essential for navigating change.

We must engage in conversations to find our way forward.