Allison Milam joins our host to discuss the importance and future of technology in healthcare.  A Board Certified Behavior Analyst with 11 + years of experience, Allison is currently a Product Owner-BCBA for the Applied Behavior Analysis (ABA) products at Therapy Brands where she serves as a liaison between customers in the ABA practice management space and the software product team.

 Allison begins the conversation by describing her journey as a provider and how she transitioned into the software space. She then discusses how the Electronic Health Record (EHR) has evolved as an industry over the years, the part technology has played in this evolution, the future of the EHR industry, and trends she expects to witness in the future. The episode comes to a close with Allison describing some challenges she expects the EHR industry to face in the coming years. Allison’s extensive experience and understanding in this space paint a healthy picture of the future of healthcare administration.

The Finer Details of This Episode:

-   Transitioning from working as a provider into the software space

-   The evolution of the EHR industry over the years

-   The top benefits of EHR technology for practitioners and healthcare administrators

-   Using EHR as a practitioner

-   The future of the EHR industry and practice management software

-   Challenges as EHR expands in the future

Quotes:

“Technology has a hand in how practices manage patient data, access operational analytics, distribute payroll, comply with industry regulations, and more.”

“I was a lot more effective and able to do my job better because I could design programs and see the whole entire picture of what was going on.”

“I definitely think there will continue to be an expansion of different types of services offered with telehealth.”

“We're not just there storing information. We’re there helping them make their biggest decisions for their company.”

“We don't want to become too reliant on a system...because we do know that there's going to be failures, you're going to have power loss, you're going to have the internet go out, you're gonna have the system down. So there needs to always be backup plans in place .”

“These systems and using technology, especially in the therapeutic space, is not going anywhere anytime soon. And if you want to be able to provide the best services for your patients, it's important to adopt a helpful and a useful program for you.”

“The more collaboration, the more we're talking to each other, the more peer-to-peer interaction and asking questions and getting answers, and helping each other grow that there is in this space, the better off we're all going to be.”

Show Links:

Therapy Brands

Allison's LinkedIn Page