Episodios

  • Dr. Scott Law on Leadership, Culture, and Building a Billion-Dollar Orthodontic Organization
    Aug 26 2025

    Join Dr. Leon Klempner and Amy Epstein as they interview Dr. Scott Law, a trailblazing Orthodontist, Philanthropist, and Entrepreneurial Spirit behind Smile Doctors. From humble beginnings to leading a 550-location organization, Dr. Law shares how leadership and culture fuel success in orthodontics. His insights on branding, authenticity, and mentorship, paired with practical tips for navigating technology expenses and fostering relationships, make this episode a must-listen for orthodontists seeking practice growth and a lasting impact through coaching and philanthropy. Remember, as Dr. Leon always says, “There has never been a better time to be an orthodontist!”

    IN THIS EPISODE:

    • (00:00) Introduction
    • (04:04) Discussion on philanthropy: Smile Rescue and Mount Kisco Childcare Center
    • (07:20) Dr. Scott Law, co-founder of Smile Doctors, the largest OSO with over 550 locations
    • (11:14) Smile Doctors' growth from a single practice to a billion-dollar organization, emphasizing culture and leadership
    • (15:19) “Speed of the Leader, Speed of the Team," linking leadership pace to team performance
    • (18:04) Overhead, staffing costs, technology expenses and sound business strategies
    • (21:46) Branding as a reflection of practice culture, stressing authenticity to attract patients
    • (27:20) Dr. Law stresses relationships and systems for private practices to thrive with OSOs
    • (29:43) Dr. Law shares his podcast and offers coaching for orthodontists

    KEY TAKEAWAYS:

    • Strong mentorship, authentic leadership, and a values-driven culture are essential for lasting success in orthodontics and dentistry.
    • Innovation and meaningful partnerships fuel sustainable business growth while leaving a positive legacy in the community.
    • Aligning authenticity, values, and influence ensures both professional excellence and personal fulfillment.

    RESOURCE LINKS:

    People + Practice - Website

    Leon - Email

    Amy - Email

    People + Practice - Email

    About Smile Doctors | Family Orthodontists in Over 25 States

    Scott Law - Co-Founder/CCO at SmileDoctors | LinkedIn

    Smile Doctors Off Mute - Podcast

    KEYWORDS: Orthodontics, Leadership, Practice, Culture, Philanthropy, Entrepreneurial Spirit, OSO, Team Performance, Digital Orthodontics, Practice Growth, Staffing Costs, Technology Expenses, Overhead, Branding, Authenticity, Relationships, Mentorship, Coaching, Dr. Scott Law, Smile Doctors, Smile Doctors Off Mute Podcast, Golden Age of Orthodontics, Practice Talk, Smile Rescue

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    33 m
  • Ep 74 - From Skeptic to Advocate: Dr. Daniel Grob on Embracing Early Treatment
    Jul 22 2025

    Today on the Golden Age of Orthodontics, we’ll explore the controversial topic of early orthodontic treatment. Dr. Daniel Grob, a board-certified orthodontist with over 40 years of experience, discusses the benefits and challenges of early intervention. He emphasizes the importance of developing facial width and addressing oral habits in young patients.

    Dr. Grob challenges traditional views on early treatment, arguing that cone beam X-rays have changed how orthodontists assess patients. He focuses on creating width for future development rather than just straightening teeth. Dr. Grob aims to complete phase one treatment in 15 months or less and phase two in 18 months or less.

    The discussion covers the prevalence of oral habits like mouth breathing and nail biting in young patients seeking early treatment. Dr. Grob shares insights on educating parents and general dentists about the signs of maxillary deficiency and the benefits of early intervention.

    The episode also addresses the marketing aspects of promoting early orthodontic treatment. Dr. Grob emphasizes the importance of building relationships with pediatric dentists and other specialists for referrals. The hosts discuss strategies for reaching parents directly through educational advertising. The conversation concludes with clinical advice for younger practitioners considering early treatment.

    IN THIS EPISODE:

    • (00:00) Intro: Early orthodontic treatment debate
    • (02:28) Meet Dr. Daniel Grob
    • (10:14) Cone beam X-rays changed approach to early treatment
    • (14:47) Parent demand and concerns driving early ortho
    • (16:49) Prevalence of oral habits in early treatment patients
    • (24:42) Partnering with pediatric dentists for referrals
    • (29:51) Evaluating transverse dimension and expansion needs
    • (33:37) Compliance with Invisalign for young children
    • (34:59) Resources to learn more about pediatric orthodontics
    • (37:51) Closing thoughts and call for listener feedback

    KEY TAKEAWAYS:

    • Early orthodontic treatment is about more than just straightening teeth. Dr. Grob’s focus is on developing facial width and balance, which can lead to better long-term outcomes. Using cone beam imaging has revolutionized how he approaches early treatment by allowing him to assess the transverse dimension more accurately.
    • Oral habits play a significant role in malocclusions. Nearly half of the patients Dr. Grob sees for early treatment have some type of habit like mouth breathing or nail biting that impacts their dental development. Identifying and addressing these habits is crucial for successful early intervention.
    • Partnering with pediatric dentists and educating parents about the benefits of early treatment has been key to Dr. Grob’s practice's success. By starting treatment between ages 6-9 when appropriate, we can often help avoid more complex interventions later on and simplify the overall orthodontic process for many patients.

    RESOURCE LINKS

    People + Practice - Website

    Leon - Email

    Amy - Email

    People + Practice - Email

    The Pediatric Orthodontist Facebook Group

    KEYWORDS: orthodontics, golden age of orthodontics, early orthodontic treatment, pediatric orthodontics, transverse dimension, oral habits, cone beam x-rays, phase one treatment, facial balance, orthodontic practice growth, non-extraction orthodontics, orthodontic marketing, pediatric...

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    39 m
  • Ep 73 - How It Started, How It’s Going! Orthodontic Product’s Alison Werner Interviews Us!
    Jul 10 2025

    Let's flip the script! Typically, Dr. Leon Klempner and Amy Epstein pose the tough questions, delving into the latest trends and innovations that shape the world of orthodontics. But on this special episode of The Golden Age of Orthodontics, they're in the hot seat! With their podcast nearing an incredible 1.5 million views, they've invited Alison Werner, the sharp editor-in-chief of Orthodontic Products, to turn the tables and get their story.

    Tune in as Alison uncovers the journey of "People in Practice" and how this father-daughter duo built a platform dedicated to helping orthodontists not just survive, but truly thrive in this golden age. Remember, as Dr. Leon always says, “There has never been a better time to be an orthodontist!”

    IN THIS EPISODE:

    • (00:00) Intro: Let's Flip The Script!
    • (03:30) Meet Alison Werner
    • (05:00) The genesis of starting the Golden Age of Orthodontics, renaming it to reflect a thriving industry and achieving nearly 1.5 million views
    • (10:33) Father-daughter duo in business and the dynamics of family working together
    • (14:03) Differentiating client practices with digital tools, focusing on patient benefits and favorite guests
    • (26:02) The different types of orthodontic practices that People + Practice serves
    • (30:03) The shift from DIY marketing to professional guidance
    • (32:23) Subscribe to Orthodontic Products magazine

    KEY TAKEAWAYS:

    • The podcast's shift from "Survival Guide" to "Golden Age of Orthodontics" signifies a reframe from merely coping with industry changes to recognizing and leveraging opportunities for growth and prosperity.
    • Effective orthodontic marketing hinges on highlighting patient benefits derived from technology, not just the technology itself. The focus should be on the improved experience, not only the advanced equipment.
    • People + Practice offers specialized digital marketing strategies designed to meet the distinct needs of orthodontic practices at every stage—from startups and those undergoing transitions to established practices seeking renewed growth and even those preparing for sale. In today's rapidly evolving orthodontic landscape, professional guidance is essential as relying on outdated methods or untrained staff is no longer sufficient to compete and ensure sustained growth effectively.

    RESOURCE LINKS

    People + Practice - Website

    Leon - Email

    Amy - Email

    People + Practice - Email

    Ep. 67 - Is Align Technology Still Committed to Orthodontists

    Ep. 72 - Protect Your Practice With Trey Lawrence

    Ep. 63 - Practice Embezzlement, What You Need to Know With Financial Forensic CPA David Harris

    Ep. 59 - The Past, Present and Future of Orthodontics with Chris Benson

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    36 m
  • Ep 72: Protect Your Practice with Trey Lawrence, CEO of the AAO (aka @TheOrthAttorney) – HIPAA, Contracts, and the Rise of AI
    May 22 2025

    Are you ready to elevate your orthodontic practice while sidestepping legal pitfalls? Curious about harnessing AI ethically or managing patient challenges with confidence? Dive into this episode of The Golden Age of Orthodontics with hosts Dr. Leon Klempner and Amy Epstein, joined by Trey Lawrence, CEO of the AAO. We explore essential strategies for today’s orthodontists: navigating the complexities of social media to avoid HIPAA violations, crafting airtight informed consent processes to shield against malpractice, and responding to negative reviews without escalating risks. Trey shares critical advice for new grads on spotting contract red flags, like misleading non-compete clauses, and offers best practices for dismissing disruptive patients while protecting your staff and practice. Plus, we tackle the ethical and legal questions surrounding AI’s growing role in diagnosis, treatment planning, and marketing. There’s never been a better time to be an orthodontist—tune in to stay informed and thrive!

    IN THIS EPISODE:

    • (00:00) Protecting your practice isn't optional, it's essential
    • (07:27) Discussion of being an introvert and the impact that has on professionals
    • (12:35) Common legal blind spots for orthodontists are HIPAA violations and Social Media Litigation
    • (17:38) Trey Lawrence advises new grads or young associates on interviewing and job offers
    • (20:39) HIPAA laws on negative reviews, malpractice and informed consent
    • (30:38) Should you dismiss a patient, and if so, what is the best practice
    • (35:52) What legal and ethical questions should orthodontists consider regarding AI

    KEY TAKEAWAYS:

    • Orthodontists often overlook HIPAA violations on social media, such as disclosing patient information without consent, like naming patients or showing them in posts without proper authorization.
    • Young orthodontists should avoid mislabeled independent contractor agreements and unclear non-compete clauses, especially in multi-location practices, and seek affordable legal review before signing.
    • Avoid defending yourself online to prevent HIPAA violations; instead, use a curated response like, "There's been a misunderstanding, please contact our office," to begin an offline conversation.
    • Ensure informed consent involves direct doctor-patient interaction or at least an offer to discuss with the doctor, and document this process to strengthen legal defense against malpractice claims.

    RESOURCE LINKS

    People + Practice - Website

    Leon - Email

    Amy - Email

    People + Practice - Email

    AAO - Website

    Trey Lawrence - The Orthattorney - Instagram

    GUEST BIO:

    The AAO is thrilled to announce Trey Lawrence's appointment as its new Chief Executive Officer, effective March 1, 2024. Mr. Lawrence, a proven executive at the AAO, has successfully led the association’s advocacy and legal efforts and is poised to lead the organization to its next chapter of growth and innovation.

    “Trey Lawrence was a clear choice, and we are thrilled to have him take on the role as CEO,” said Myron Guymon, DDS, MS, AAO President. “We are confident that he is the...

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    42 m
  • Ep. 71 - Scaling Smart with KLOwen: Digital Bonding That Reduces Doctor Time with Dr. Brandon Owen
    Apr 17 2025

    What if you could cut appointment times nearly in half and reduce total visits without sacrificing results? On this episode of The Golden Age of Orthodontics, Dr. Leon Klempner and Amy Epstein talk with Dr. Brandon Owen, founder of KLOwen Braces, about the power of digital customization, indirect bonding, and how to ease your practice into next-gen efficiency. Don’t miss this conversation to explore how tech changes the game for patients and doctors, direct-printed brackets, and self-ligating systems. Remember, there has never been a better time to be an orthodontist!

    IN THIS EPISODE:

    • (00:00) Introduction
    • (05:43) Dr. Owen shares his experience with digital customization and indirect bonding
    • (13:27) How do you customize if you are not printing a bracket
    • (18:55) Easing a practice into accepting this workload shift as advantageous
    • (26:33) Dr. Owen talks about two different pathways of implementation
    • (33:48) The system cuts the number of visits from 18 to 10
    • (38:50) Discussion of the self-ligating (SL) bracket

    KEY TAKEAWAYS:

    • Combining customized appliances with digital indirect bonding dramatically streamlines treatment. By digitally planning bracket placement and tailoring prescriptions to individual tooth morphology, orthodontists can reduce treatment time, save visits (up to seven in some cases), and minimize chair time and adjustments—ultimately improving patient and doctor experiences.
    • Instead of printing custom brackets, KLOwen’s system is customized using advanced digital planning tools. This allows orthodontists to reverse engineer ideal outcomes and apply precise bracket positioning and prescriptions without expensive manufacturing, making the technology more accessible for every patient, not just those willing to pay a premium.
    • The real value in custom fixed appliances and aligner technology isn’t just about faster treatment; it’s about easier and more efficient appointments. By minimizing hands-on doctor time and leveraging remote monitoring, orthodontists can drastically reduce unnecessary in-office visits and reduce their own clinical burden.

    RESOURCE LINKS

    People + Practice - Website

    Leon - Email

    Amy - Email

    People + Practice - Email

    KLOwen Braces - Website

    Dr. Owens - Email

    GUEST BIO:

    Brandon Owen, DDS, MS, is President and Founder of KLOwen Braces and a practicing orthodontist at the Owen Orthodontic Center in Lakeway, TX. He won the OrthoInnovator Award in 2019 from the American Association of Orthodontists, Honorable Mention for the AAO OrthoInnovator Award in 2024, and has created eight original patents and numerous continuation patents.

    Dr. Owen is a Board-Certified Orthodonticist and a member of the Angle Society. He also consults for over a dozen digital orthodontic companies and conducts research at the University of Alberta on the OSIM as an adjunct faculty member. Dr. Owen named his company KLOwen in memory of his oldest son, Keller Logan Owen, who passed away suddenly in 2011.

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    44 m
  • Ep. 70 - The Power of Pedo-Ortho Partnerships with Dr. Chris Teeters
    Mar 27 2025

    Welcome to The Golden Age of Orthodontics, hosted by Dr. Leon Klempner and Amy Epstein. As GP referral models shift and corporate dental groups expand, more pediatric dentists and orthodontists are joining forces to stay competitive. But is this model right for everyone? Today, we’re joined by Dr. Chris Teeters, an orthodontist who collaborates with his wife, Dr. Morgan Teeters, a pediatric dentist. They’ll share the benefits and challenges of integrating their specialties while maintaining separate brands. We’ll also discuss marketing strategies, referral dynamics, and the balance of business and marriage. Plus, we’ll highlight the importance of in-person connections through events like the Mother of Pearl Conference. Register now for the early bird discount. Remember, there has never been a better time to be an orthodontist!

    IN THIS EPISODE:

    • (04:52) Blending an orthodontic and a pediatric practice and working with your spouse
    • (08:57) The advantages and disadvantages of two practices in the same building
    • (13:33) Discussion on referrals between their practices and marketing
    • (17:39) Dr. Teeters shares advice on engaging in a combined orthodontic and pediatric practice concept
    • (19:27) Discussion of the Mother of Pearl Conference and the Orthodontic Pearls podcast

    KEY TAKEAWAYS:

    • Dr. Chris Teeters and his wife, Dr. Morgan Teeters, have successfully integrated orthodontics and pediatric dentistry under one roof while maintaining separate brands. This model fosters referrals between the two specialties and ensures continuity of care for young patients transitioning from pediatric dentistry to orthodontics.
    • Their desire to serve both children and adults drove them to keep their practices separate. The pediatric practice has a superhero-themed child-centered environment, while the orthodontic office has a spa-like aesthetic, making it more appealing to adult patients.
    • While online podcasts like Orthodontic Pearls provide valuable clinical insights, live conferences—such as the Mother of Pearl Conference—offer a unique opportunity for orthodontists to network, learn from top speakers, earn CE credits, and build lasting relationships.

    RESOURCE LINKS

    People + Practice - Website

    Leon - Email

    Amy - Email

    People + Practice - Email

    Orthodontic Pearls - Podcast

    Dr. Chris Teeters - Email

    Dr. Chris Teeters - Facebook

    Mother of Pearl Conference - Register for Early Bird Rates - Website

    Call Dr. Teeters at 415-608-6148

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    24 m
  • Ep. 69 - Why Dr. Adam Reynolds Made Grin the Backbone of His Modern Orthodontic Practice
    Feb 25 2025

    Welcome to The Golden Age of Orthodontics, the podcast that helps orthodontists compete on expertise and trust. Hosted by Dr. Leon Klempner and Amy Epstein, this show explores technology and strategies shaping modern orthodontics. In this episode, Dr. Adam Reynolds shares how Grin’s remote monitoring transformed his practice, improving efficiency, patient care, and growth. Learn why he chose Grin over other platforms, how a dedicated remote care team enhances treatment, and why differentiation is key to attracting new patients. Plus, hear real patient feedback on how Grin improves accessibility, convenience, and outcomes. Thinking about remote monitoring? This episode has what you need to know. Remember—there has never been a better time to be an orthodontist!

    IN THIS EPISODE:

    • [4:59] Dr. Adam Reynolds reveals the vision for his practice: Orthodontic Design Co.
    • [10:38] Why Dr. Reynolds chose Grin remote monitoring system and implementation
    • [16:35] How does Dr. Reynolds promote patient–centered care
    • [20:41] Dr. Reynolds discusses the ROI of overall business growth and how they maximize Grin
    • [26:36] Setting your practice apart and takeaways from patients

    KEY TAKEAWAYS:

    • Custom digital braces, aligner therapy, and remote monitoring aren’t just innovations—they’re game-changers for orthodontic efficiency, treatment planning, and patient care.
    • A well-executed remote monitoring system improves patient experience by providing continuous support, reducing unnecessary visits, and making care more accessible.
    • True differentiation comes from aligning innovations with patient priorities. Direct engagement and feedback ensure technologies like digital monitoring enhance their experience in ways that truly matter.

    RESOURCE LINKS

    People + Practice - Website

    Leon - Email

    Amy - Email

    People + Practice - Email

    Ortho Design Co. - Website

    All In Orthodontic Practice Start Up - YouTube

    BIOGRAPHY:

    Dr. Adam Reynolds is the visionary founder of Orthodontic Design Co., based in Madison, Alabama. Passionate about creating confident smiles, he has built a reputation for delivering cutting-edge orthodontic care tailored to each patient’s unique needs.

    Dr. Reynolds emphasizes the importance of personalized treatment plans, leveraging the latest technology and innovative techniques to achieve exceptional results. His practice is built on a foundation of patient-first values, ensuring every individual feels cared for, informed, and comfortable throughout their orthodontic journey.

    An award-winning artist, Dr. Reynolds brings a unique creative perspective to orthodontics, designing custom braces and crafting distinctive treatment experiences. His ability to blend science and artistry sets Orthodontic Design Co. apart as a leader in innovative orthodontic care. Beyond the clinic, Dr. Reynolds is a strong advocate for patient education and digital transformation in dentistry. His mission is to merge science, technology, and artistry to create confident, lasting smiles—one patient at a time.

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    32 m
  • Ep 68 - Comparing and Contrasting New Aligner Innovations with Dr. Neil Warshawsky
    Jan 30 2025

    Welcome to The Golden Age of Orthodontics, the podcast that keeps orthodontists ahead of the curve in innovation and patient care. Join hosts Dr. Leon Klempner and Amy Epstein as they explore groundbreaking advancements shaping the future of orthodontics. In today’s episode, they welcome Dr. Neil Warshawsky, founder of Get It Straight Orthodontics, to discuss the transformative impact of direct 3D printing and digital workflows. Together, they delve into the revolutionary changes brought by this technology, from producing pre-polished clear aligners and nightguards to the role of teledentistry in enhancing patient care. The discussion highlights the environmental necessity of reducing waste through direct printing and recycling practices. There has never been a better time to be an orthodontist.

    IN THIS EPISODE:

    • [5:20] Dr. Neil shares his background and contributions to orthodontics
    • [7:11] Exploring the new wave of direct printing technology
    • [17:06] Predictions for the future of aligners and direct printing versus thermoforming
    • [24:33] The benefits of Ortho FX nighttime aligners
    • [31:14] The role of teledentistry and the importance of patient comfort

    KEY TAKEAWAYS:

    • Revolutionary 3D printing has transformed orthodontics by producing clear aligners and nightguards with pre-polished surfaces, streamlining the process and reducing waste compared to traditional thermoforming methods.
    • The daily production of millions of non-recyclable aligner models highlights the need for sustainable practices, such as direct printing and recycling initiatives, to minimize environmental impact.
    • Customization and patient-centered approaches in orthodontics are essential for achieving better outcomes. Leveraging innovative technology like teledentistry and custom-made appliances addresses diverse patient needs, including those with special requirements. Consistency and comfort are key factors for success with aligner therapy.

    RESOURCE LINKS

    People + Practice - Website

    Leon - Email

    Amy - Email

    People + Practice - Email

    Dr. Neal - Email

    Dr. Neal - LinkedIn

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    40 m