Are your service dependency maps of IT applications and infrastructure frequently out-of-date or even non-existent? Can you easily find known vulnerabilities in your environment? Are you easily meeting your software asset management challenges with licensing, fingerprinting, and normalization? Can you ensure you’re accurately mapping CI’s and changes in real-time in both your data centers and your cloud deployments? Without visibility into IT applications and infrastructure dependencies, it is difficult and time-consuming to prioritize, triage, and resolve incidents. Universal Discovery (UD) software combines the powerful automation of inventory discovery with the holy grail of dependency mapping. This phenomenal one-two punch serves as the foundation for incident, problem and change management, as well as asset management, business service management and transformation projects. In this podcast join marketing manager Wes Heaps as he discusses how to get ‘CLEVER’ with universal discovery with product manager Bill Dyck & practice manager Pulin Brahmbhatt. - podcast length 21:05.   

In this episode, join industry veteran Mike Crabtree as he spends some time with Lars Rossen on the subjects of ITIL & IT4IT, where a company should spend their time, do these two work together, and where should one start? Lars Rossen is an HPE Distinguished Technologist, Micro Focus Fellow and the current Chief Technology Officer. Lars is also one of the founding fathers of the IT4IT Reference Architecture which formed the basis for the standard in The Open Group, where he serves as a board member today. Before joining Micro Focus, Lars worked for the Hewlett Packard Enterprise CTO organization. Lars also worked in the software portfolio architecture and strategy team and has had many leading roles in defining and progressing the current IT management solution portfolio. Lars was a researcher at the University of Denmark in the area of formal methods for computing before becoming CTO at Netman, a highly successful telecommunications ISV and consulting firm. HP acquired Netman in 2004. Lastly, Lars holds an MS in engineering, an executive MBA with focus on technology management, and a PhD in computer science from the University of Denmark.  - podcast length 28:59.   

In the IT world where the only constant is “change", how do the most complex enterprises manage their IT as the very floor they stand on continues to move and shift? Whether it’s on the hardware front, or software front, the pace of growth, retirement and change is accelerating every day. With each & every release, upgrade and innovation it only gets more complex, and overwhelming for the ill-prepared. Join us for this episode, where veteran Solution Architects Bilal Farooqui and Louis Kim discuss the profound importance of configuration management systems, and how configuration management technology coupled with some key foundational best practices are leveraged to keep pace and stay on top of this constant change & evolution in your IT landscape. - podcast length 21:06.