Episodios

  • Ep 13 - Crystal is Back and Better Than Ever - Exceptional at Sea with Glen Rothe
    Jul 17 2024

    In this episode, Rodney is joined by Glen Rothe, VP of Trade Sales for North America with Crystal Cruise Lines. Glen shares exciting news about Crystal's return to sailing, showcasing the impressive redesign of their ships. These updates include larger guest accommodations and a more intimate onboard experience with fewer passengers. Glen also highlights Crystal's partnership with Abercrombie & Kent Travel, offering guests the unique opportunity to disembark, explore luxurious land experiences, and rejoin the ship at the next port. Additionally, Crystal is expanding its fleet with new ships.

    IN THIS EPISODE:

    • [1:25] Glen shares the exciting come-back story of Crystal Cruises, emphasizing the increased size of the suites
    • [6:35] Approximately 85% of the original crew has come back to the company
    • [9:52] Glen discusses the culinary experience and chefs on board and the entertainment provided on board
    • [15:58] Glen talks about the partnership between Abercrombie Kent Travel, luxury land experience experts and discussion about the 123-night world cruise
    • [20:17] Crystal is building three new ocean ships and adding the casinos back on board, and there is discussion about expedition ships on the horizon
    • [25:30] Discussion about the level of proactive service on Crystal Cruise and Glen shares programming for kids


    KEY TAKEAWAYS:

    • The Serenity and Symphony Crystal Ships were completely renovated, and the interior walls were removed to enlarge the cabins.
    • When the ships were initially built, they were designed to have 1000 guests on board, but now there are roughly 30 percent fewer guests, so the space ratio is considerably larger.
    • Crystal is building three new ocean ships. The first ship will be delivered in the spring of 2028, the second shortly after, and the third in 2032.


    RESOURCES:

    Luxury Travelers - Podcast

    Luxe Travel - Website

    Luxe Travel - Facebook

    Luxe Travel - Instagram

    Crystal Cruises - Website

    Glen Rothe - LinkedIn


    GUEST BIOGRAPHY:

    

    Glen Rothe is the Vice President of Trade Sales for North America at Crystal. Glen has always worked in the travel industry, having been born and raised in Chicago, where his dad worked for United Airlines. The urge to make a living in the travel industry started in 1993 and led to jobs with Worldspan, Orbitz.com, and Travelport in Atlanta after finishing college. His first opportunity in the cruise industry was in 2010 with Norwegian Cruise Line, where he spent 13 years before coming to Crystal in October of last year.


    Glen resides with his wife and son in Coconut Grove, Florida. When not working, he enjoys sports, reading, cooking, and traveling with his family to destinations chosen by following their stomachs. Good food, they travel.

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    31 m
  • Ep 12 - Discover Paradise with Paul Gauguin Cruises, French Polynesia's Destination Expert Liz Coleman
    Jul 10 2024

    In this episode, we embark on a journey through the azure waters of the South Pacific with a special guest who knows these islands intimately. Liz Coleman from Paul Gauguin Cruises joins us, specializing in exploring paradises like the Society, Marquesa, and Cook Islands. Together, we'll uncover the allure of these remote havens, from the breathtaking vistas of Bora Bora to the cultural tapestry woven across the islands. Stay tuned as we delve into what makes this region so enchanting, including a notable dining spot, Bloody Mary's, inspired by the classic film South Pacific.

    IN THIS EPISODE:

    • [1:40] Liz explains where the French Polynesian Islands are and what a typical itinerary is like
    • [5:07] Discussion of Bora Bora, beautiful species of fish to see when snorkeling and the famous restaurant, Bloody Marys
    • [9:51] The ship was built to sail through these waters and into these ports, and a discussion of dolphins and whales
    • [13:10] Beach days in Bora Bora and what sets apart a Paul Gauguin Cruise onboard experience from other cruise lines
    • [16:19] How to get to the ship from Los Angeles, other activities available and the ratio of crew to staff
    • [23:45] Family youth programs are offered during the last two sailings of the year, and discussion about making memories with your family

    KEY TAKEAWAYS:

    • Paul Gauguin Cruises has won awards for products that no one else delivers.
    • The Cook, Society and Marquesas Islands are located in the South Pacific, an equal distance south of the equator as Hawaii is north.
    • Paul Gauguin Cruises are all-inclusive and offer an authentic experience to the South Pacific islands.


    RESOURCES:

    Luxury Travelers - Podcast

    Luxe Travel - Website

    Luxe Travel - Facebook

    Luxe Travel - Instagram

    Paul Gauguin Cruises - Website

    Liz Coleman - LinkedIn


    GUEST BIOGRAPHY:

    Liz Coleman, Vice President of Sales, has been with Paul Gauguin Cruises for over 16 years. She started as a Director of Sales, covering a quarter of North America. She is now responsible for growing the travel trade partnerships and charter and incentive business throughout the Americas. Before landing at Paul Gauguin Cruises, she spent 14 years with American Express, selling corporate payment solutions for businesses throughout the Northeast. Consistently, she was recognized for her business development and relationship management skills, creating win/win solutions for the business and her clients.

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    28 m
  • Ep 11 - Luxury at Sea - Travel Deeper with Silversea Cruises with Joe Leon
    Jul 3 2024

    In this episode, Rodney is joined by a special guest, Joe Leon, from Silverseas Cruises. Together, they dive into the world of luxury cruising, sharing insider tips and stories that will inspire your next vacation. Joe shares Silverseas' commitment to taking customers deeper into destinations than they would travel with anyone else. This promise is evident in every aspect, from the design of their ships to the innovative programs on board, like the culinary program Sea and Land Tastes (SALT). With their new ships, Silver Ray and Silver Nova, dubbed "ships of light" by the U.S. media, guests can enjoy stunning views, with 93 percent of public areas offering vistas of the outside destinations.

    Silverseas operates the world’s largest luxury fleet, featuring both Expedition and Classic ships, and boasts hundreds of destinations—more than any cruise line in any market. Joe’s message to listeners is clear: Silverseas can take you anywhere in the world you want to go, providing a higher value proposition than you might expect. Many people pay for luxury experiences but have yet to experience the true luxury that Silverseas offers.

    Rodney has a special offer for our listeners: get free information on 25 secrets to a great vacation by texting "66866" with the message "25 secrets".

    IN THIS EPISODE:

    • [1:49] The much anticipated Silver Ray will depart from Lisbon on her first seafaring with passengers, and Joe describes the advantages of the Nova class ship
    • [4:02] Joe discusses the importance of offering butler service to all suite levels, and he shares various services the butler provides
    • [8:05] Silverseas travels to all seven continents, and Joe outlines sites and scenes and discusses door-to-door packages
    • [14:00] Joe explains how the door-to-door service begins at your home with a private car service and describes the culinary experience on board
    • [19:32] Joe encourages listeners to contact Rodney and make a price comparison to see the value of a Silversea Cruise
    • [23:38] Text 25 secrets (no punctuation, no caps) to 66866 for a free booklet on 25 secrets to a great vacation

    KEY TAKEAWAYS:

    • The Nova class ship is one of the most sustainable ships at sea today, featuring new architectural styles and designs for public spaces.
    • Silversea Cruises promises six-star service throughout the cruise, and staying in a suite with butler service assures that level of service.
    • Silversea Cruises offers an expedition product, an ocean-going product and a traditional classic product.

    RESOURCES:

    Luxury Travelers - Podcast

    Luxe Travel - Website

    Luxe Travel - Facebook

    Luxe Travel - Instagram

    Silverseas Cruises - Website


    GUEST BIOGRAPHY:

    Joe Leon currently serves as the Vice President of Sales for Silversea Cruises. He leads Silversea’s sales team, working with the National Account, Area Sales Directors, Inside Sales and Business Development teams to meet all travel partner needs and requests. He brings over 29 years of travel experience, working both on the travel agency and supplier sides. A...

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    25 m
  • Ep 10 - Why Explora Journeys is the Hottest New Luxury Lifestyle Brand with Chris Austin
    Jun 26 2024

    In this week's episode, Rodney sits down with Chris Austin, President of North America for Explora Journeys. Explora Journeys has been sailing for just ten months but has significantly impacted the luxury cruise industry. Travel and Leisure magazine recognized it as the best new ship launched in 2023, and Condé Nast included it on their 2024 Gold List. Chris highlights that the ship's design was inspired by input from 20,000 travelers, whose comments helped shape the Explora line. He noted that brand building is continuous: “You should never be brand finished. If your brand is finished, you're finished." A key aspect of Explora Journeys is the "Ocean State of Mind" philosophy. Chris explains that their crew members are referred to as hosts because they are passionate about ensuring the best possible experience for travelers. Take advantage of the opportunity to book a cruise with Rodney on the Explora I or II.

    IN THIS EPISODE:

    • [1:20] Chris shares his background in the industry
    • [4:55] Chris outlines the vision and amenities for Explora Journeys
    • [11:03] Explora Journeys prides its selves on listening to travelers and shares information about the second ship, the Explorer II
    • [16:01] Chris says they like to think of themselves as a resort whose home is the ocean
    • [21:55] Explora Journeys is an all-inclusive brand except for one restaurant and excursions
    • [25:55] Guests have expressed a high, high level of satisfaction. Book now before prices increase
    • [29:27] Free information on 25 secrets to a great vacation. Text 66866 to 25 secrets - no punctuation, no caps

    KEY TAKEAWAYS:

    • The average size suite on Explora Journeys is 470 square feet.
    • Explora Journeys offers itineraries that allow travelers to spend more time in ports. It is building its own terminal in Miami.
    • There is a Nautilus club for younger guests aged five to 17, and there are adult-only pools.

    RESOURCES:

    Luxury Travelers - Podcast

    Luxe Travel - Website

    Luxe Travel - Facebook

    Luxe Travel - Instagram

    Explora Journeys - Website


    GUEST BIOGRAPHY:

    Chris Austin is the president of Explora Journeys in North America. In this position, he is responsible for the brand's overall North American market strategy and performance. Before joining Explora Journeys, Chris spent four years as SVP of Global Marketing & Sales at Seabourn and 25 years with Starwood Hotels & Resorts, with his final position as vice president of global luxury and leisure sales.

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    31 m
  • Ep 9 - Regent Seven Seas Cruises - An Unrivaled Experience with Shawn Tubman
    Jun 19 2024

    Welcome to Luxury Travelers, the ultimate podcast for discerning explorers and connoisseurs of abundant experiences. Your host, Rodney George, invites Shawn Tubman, the Senior Vice President of Sales for Regent Seven Seas Cruises to share his invaluable insights on the world of luxury cruising, from the most exquisite destinations to the unparalleled experiences that define Regent Seven Seas. Shawn will share an overview of what the most inclusive cruise line in the industry is doing and tell what new ships are coming in 2026 and 2029. Whether you're a seasoned traveler or dreaming of your next grand voyage, this conversation promises to be a treasure trove of inspiration and expert advice. Stay tuned! Enjoy yourself. It’s later than you think.

    IN THIS EPISODE:

    • [1:36] Shawn describes how he began to work in the cruise industry and discussion about Frank Del Rio
    • [8:37] Shawn provides an overview of Regent Seven Seas and the difference between contemporary, premium and luxury cruising
    • [12:08] The design of the Explorer class ships and the family feeling, starting with the crew
    • [15:18] Shawn talks about cruising trends and the value between premium hotels and luxury cruising
    • [21:42] Regent will have two other ships in 2026 and 2029
    • [25:25] Discussion of Cruise Planners and advice for cruisers who are making plans for an upcoming cruise

    KEY TAKEAWAYS:

    • Many vacationers begin cruising at a contemporary level, and then they elevate through premium and onto luxury cruising
    • The Regent Seven Seas is the most inclusive cruise line in the industry, and it has the highest space ratios at sea.
    • The Regent Seven Seas will begin scheduling trips where the ship will dock overnight at a port, giving passengers two or three days at a stop.


    RESOURCES:

    Luxury Travelers - Podcast

    Luxe Travel - Website

    Luxe Travel - Facebook

    Luxe Travel - Instagram

    RSSC - Website

    Signature Travel Network - Website


    GUEST BIOGRAPHY:

    Shawn Tubman, based in Fort Lauderdale, Florida, United States, is currently a Senior Vice President of sales at Regent Seven Seas Cruises, bringing experience from previous roles at Regent Seven Seas Cruises, Cruise Shoppes and Norwegian Cruise Line. Shawn Tubman holds a 1976 - 1980 BSBA in Marketing at the University of Delaware. With a robust skill set that includes Hospitality, Incentives, Revenue Analysis, Hospitality Industry, Travel Management and more, Shawn Tubman contributes valuable insights to the industry.

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    29 m
  • Ep 8 - Cruising the Society Islands of French Polynesia with a James Beard Award Winning Chef, Dean Fearing
    Jun 12 2024

    Welcome to the Luxury Travelers Podcast! In this episode, Rodney is thrilled to talk with his good friend, Dean Fearing, a James Beard Award-Winning Chef. Rodney is excited to discuss a cruise planned for March 2025 on the luxurious Silversea ship, the luxury brand under Royal Caribbean. This cruise promises an extraordinary experience, with each suite offering the personalized service of its own butler. During the voyage, guests will have the unique opportunity to learn how to make Dean's famous margarita. Additionally, there will be exclusive wine tastings and parties onboard, ensuring a delightful journey. Rodney is eager to share the itinerary for this unforgettable trip to the stunningly beautiful and pristine South Pacific Society Islands. For those interested in securing a place on this luxury voyage, Rodney invites you to contact him for reservations. Take advantage of this extraordinary travel experience!

    IN THIS EPISODE:

    • [:39] Rodney introduces Dean Fearing, and they both share a 17-year milestone
    • [2:37] Discussion about the Society Islands, Bora Bora and an incredible cruise scheduled for March 13th - 26th, 2025
    • [5:43] There is Discussion about going on to Tahiti and a visit to Bloody Mary’s; Dean talks about cooking classes on board the last cruise, and Rodney outlines the agenda for the upcoming trip
    • [11:07] The color of the water and the beauty of the South Pacific Islands
    • [14:55] Dean wins the James Beard Award, and his restaurant is named number one in hotel dining
    • [16:55] The Silversea ship is a Royal Caribbean luxury brand, and they have a butler for every suite.
    • [21:02] Contact Rodney for more information

    KEY TAKEAWAYS:

    • Rodney feels that the most beautiful untouched place on the planet is the Society Islands
    • In addition to the cruise next year, there will be a three or 4-day optional pre-cruise stay at the Four Seasons Bora Bora.
    • Every stateroom on the Silversea ship has a butler, and the airfare offers the option to upgrade to business class.


    RESOURCES:

    Luxury Travelers - Podcast

    Luxe Travel - Website

    Luxe Travel - Facebook

    Luxe Travel - Instagram

    Dean Fearing - LinkedIn


    GUEST BIOGRAPHY:

    Creator of Fearing’s Restaurant and author of The Texas Food Bible, Chef Dean Fearing is long known as the "Father of Southwestern Cuisine." His legendary cooking and infectious charisma have long captured the attention of a worldwide audience. An accomplished James Beard award winner, cookbook author, and successful restaurateur, Dean's namesake Fearing's has become one of the most critically acclaimed restaurants in Texas, recognized as "Restaurant of the Year" and "Table of the Year" by Esquire Magazine, as well as #1 in Hotel Dining in the U.S. by the prestigious Zagat Survey. Each night, guests worldwide are dazzled with many flavors described as a genuine "taste of Texas." Most days, he can be spotted in Fearing’s wearing a signature crisp white chef’s coat with colorful boot embroidery, blue jeans and brightly-hued, custom-tooled Lucchese cowboy boots. When not in the kitchen, he is often found strumming a guitar or consulting current and new restaurant owners on everything from Kitchen Design to Event Planning and Food Trends.

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    22 m
  • Ep 7 - Signature Travel Network, an Exclusive Network of the World’s Leading Expert Travel Advisors
    Jun 5 2024

    Welcome to the Luxury Travelers Podcast! In this episode, Alex Sharpe, President and CEO of Signature Travel Network, speaks with Rodney about Signature Travel Network's many attributes and their impactful initiative, Travel Elevates. This nonprofit program empowers travelers to make a positive difference in the communities they visit. Alex shares a touching anecdote about his family's contribution of $300, which funded a new well in a village. The transformation was remarkable: from a polluted old well to a new source of clean water, benefiting the village, the school and the children's homes. Travel Elevates exemplifies the essence of impact travel, where giving creates priceless rewards for both the giver and the recipient.

    IN THIS EPISODE:

    • [1:33] Alex explains how Signature Travel Network is a cooperative member-owned with 200 agencies and 15,000 travel advisors
    • [3:48] There are just over 1400 vendors and suppliers, and he discussed understanding what the customer wants
    • [7:15] Alex discusses “impact travel” and a beautiful experience he witnessed
    • [11:14] Traveling to the seventh continent and the growth of the cruise industry
    • [15:36] Discussion of the re-emergence of Crystal and how their employees are coming back to work
    • [18:50] Alex talks about how “travel elevates” a nonprofit and giving back to the communities where you travel


    KEY TAKEAWAYS:

    • Signature Travel Network will make nearly 12 billion dollars in sales this year.
    • Impact travel refers to how travelers to other areas of the world can know the people and culture and give back in some way
    • Antarctica is a destination for many people now because luxury cruise lines are delivering Antarctica in great style and comfort and assist with mobility to anyone who may have those issues


    RESOURCES:

    Luxury Travelers - Podcast

    Luxe Travel - Website

    Luxe Travel - Facebook

    Luxe Travel - Instagram

    Signature Travel Network - Website

    Alex Sharpe - LinkedIn


    GUEST BIOGRAPHY:

    Alex Sharpe serves as Signature Travel Network’s President and CEO. Under his leadership, Signature has celebrated a double-digit increase in annual sales and has continued to build upon its dedication to each individual member through new marketing, technology, and training tools. Alex originally joined Signature as EVP in 2011 and, in 2013 was promoted to President and CEO.

    Previous to his time at Signature, Sharpe served as the Senior Vice–President of National, Key, and International Accounts for Regent Seven Seas Cruises. In that position, Sharpe managed consortium partnerships, high-volume agencies and international partners across the world. Over his 13 years with Regent, Alex has served in many capacities and in many departments including Charter & Incentive Sales, Pricing and Planning, Sales and Marketing. Prior to his move to the travel industry, he partnered and operated several Kinko’s stores.

    Alex graduated from Florida State University and you can find him watching the Seminoles play on Saturdays during football season. Alex also enjoys playing basketball as well as traveling and is...

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    27 m
  • Ep 6 - TCS World Travel with Jesse Terranova
    May 29 2024

    Welcome to the Luxury Traveler Podcast! In this episode, Jesse Terranova from TCS World Travel shares why the company is a leader in the industry, offering unparalleled travel experiences. Notably, TCS operates two brand new Airbus A321 jets, accommodating 52 passengers, and offers between 20 and 25 unique journeys annually. TCS boasts many repeat clients, with 40 to 45% returning for more adventures. This loyalty is due to their exceptional service, including a personal guest service manager, a private chef, a physician, and world-renowned guides for every trip. One standout experience is the 22-day golf trip worldwide, priced at $158,000 per person, showcasing destinations in ways even seasoned travelers have yet to see. For a glimpse of these luxurious offerings, visit the TCS World Travel website to view videos of the Airbus and detailed itineraries. Enjoy yourself. It’s later than you think!

    IN THIS EPISODE:

    • [0:51] Jesse gives an overview of why TCS World Travel is unparalleled in the industry
    • [3:36] Jesse describes what sets TCS apart from other travel companies and the percentage of repeat clients
    • [8:39] Clients have a personal guest service manager, a private chef serving Michelin-star-type meals, a physician and world-renowned guides, and Jesse describes other perks
    • [12:51] Discussion of the Airbus A321 and explanation of the 22-day golf around the world trip for $158,000 per person
    • [18:31] These trips need to be planned, and TCS offers completely different experiences even to destinations listeners may have already been
    • [24:13] View the website to see videos of the Airbus and itineraries


    KEY TAKEAWAYS:

    • TCS World Travel operates two brand new Airbus A321 Jets, which seat 52 passengers, and they take between 20 and 25 once in a lifetime different trips every year.
    • The Four Seasons Private Jet experience allows passengers to stay exclusively in Four Seasons Hotels and a team of 500 people collaborating on every trip.
    • 40 to 45% of TCS clients are repeat customers, and sometimes they request a private customer travel experience on a smaller jet for a shorter duration.


    RESOURCES:

    Luxury Travelers - Podcast

    Luxe Travel - Website

    Luxe Travel - Facebook

    Luxe Travel - Instagram

    TCS World Travel - Website


    GUEST BIOGRAPHY:

    Jesse Terranova is a Travel & Tourism Designer and 5x Ironman Triathlete with a decade of experience in professional hospitality services, including consulting at the big four, coaching and hosting small group luxury travel experiences around the globe. Today, Jesse is a Business Development Manager with TCS World Travel, the esteemed operator of The Four Seasons Private Jet Expedition Program. Don’t miss the rare opportunity to enter a once-in-a-lifetime bucket list experience beyond first class aboard our custom 52 lie-flat seat Airbus A321 private jet.


    TCS World Travel's 20+ exclusive private expedition itineraries offer you the opportunity to embark on a remarkable journey that exceeds the boundaries of your wildest imagination. With tailor-made experiences crafted specifically to align with your unique preference and travel goals, your enriching adventure promises to be nothing short of extraordinary.

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    27 m