• The Master Distiller's Book Club - Harry Johnson’s Bartenders’ Manual, Episode 3

  • Nov 3 2021
  • Duración: 24 m
  • Podcast

The Master Distiller's Book Club - Harry Johnson’s Bartenders’ Manual, Episode 3 Por arte de portada

The Master Distiller's Book Club - Harry Johnson’s Bartenders’ Manual, Episode 3

Escúchala gratis

Ver detalles del espectáculo

  • Resumen

  • Episode 3 sees the spotlight put firmly on the importance of good customer service. As Jared details, Harry’s entire book and every tip held within always relates back to the guest – the most important person in the room.  ​

    Don't forget to join us over at www.theblend.world to read along and be part of the book club!

    On page 40, we begin with ‘the treatment of patrons and behaviour toward them’, explaining how all guests must be treated equally regardless of income or social standing. If they behave themselves, says Harry, every person must be treated the same. In this section, we also discuss the ‘free lunch’ and the use of food to increase beverage sales, a technique still used today, particularly in Italy.  ​​

    Page 45 explains the importance of knowing your guest and understanding how they enjoy their drinks ‘stiff, strong, or medium.’ In Harry’s words, ‘The greatest accomplishment of a bartender lies in his ability to exactly suit his customer.’ Further along, we look at the origins of the term ‘mixologist’, the first printed reference to a cocktail shaker, and Jared’s love for throwing drinks – a technique he implores us all to learn. ​
    Más Menos
activate_primeday_promo_in_buybox_DT
Más Menos

Lo que los oyentes dicen sobre The Master Distiller's Book Club - Harry Johnson’s Bartenders’ Manual, Episode 3

Calificaciones medias de los clientes

Reseñas - Selecciona las pestañas a continuación para cambiar el origen de las reseñas.

Reseñas de Audible.com

Opiniones de Amazon
No hay comentarios disponibles