Episodios

  • Building a Culture of Generosity: The Veritus Way of Donor-Centered Fundraising
    Oct 21 2025
    In this episode of the Nonprofit Exchange, I had the pleasure of speaking with Jeff Schreifels, a seasoned expert in nonprofit leadership and fundraising. Jeff, the principal of Veritas Group and co-author of "It's Not Just About the Money," shared his journey into the world of philanthropy, which was deeply influenced by his father's commitment to giving, even during tough times. We explored the misconception that fundraising is solely about money. Jeff emphasized that true philanthropy is about building authentic relationships with donors and understanding their passions and interests. He highlighted the importance of viewing donors as key stakeholders in the mission of a nonprofit, rather than just sources of funding. Jeff also addressed the challenges many nonprofits face with their boards and the need for clear expectations and training around fundraising. He pointed out that while board members may have passion, they often require guidance to effectively contribute to fundraising efforts. Throughout our conversation, we discussed the shift from transactional to transformational fundraising, stressing that successful fundraising is about creating meaningful connections with donors. Jeff shared practical steps for nonprofit leaders to foster a donor-centered culture, including embracing the idea that staff and donors are integral to the mission. This episode serves as a powerful reminder that fundraising is not just about chasing dollars; it's about inspiring generosity and building lasting relationships. For those interested in learning more about Jeff's work and accessing valuable resources, I encourage you to visit Veritas Group's website at veritasgroup.com. Thank you for joining us on this journey of transforming vision into reality in the nonprofit sector! Learn more about your ad choices. Visit megaphone.fm/adchoices
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    30 m
  • Title: Leadership Mastery: The Art and Science of Leadership
    Oct 14 2025
    In this episode of The Nonprofit Exchange, I had the pleasure of speaking with Dr. Tom Collins, a physician, educator, and leadership scholar who has developed a transformational framework called the "Four Stars of Leadership." Drawing from his extensive interviews with America's top four-star generals and admirals, Dr. Collins identified four essential dimensions of leadership: character, competence, caring, and communication. We explored how these principles can be applied not only in the military but also in the nonprofit and faith-based sectors, where leaders often face unique challenges such as limited resources and high accountability. Dr. Collins emphasized the importance of setting clear expectations and building trust through character, which is foundational for effective leadership. He also highlighted the distinction between professional competence and leadership competence, noting that excelling in one area does not automatically translate to success in the other. Throughout our conversation, we discussed common mistakes leaders make, such as relying too heavily on positional authority, and the impact of blind spots on leadership effectiveness. Dr. Collins underscored the value of humility as a strength and the need for leaders to be self-aware and authentic. As we wrapped up, Dr. Collins shared insights about his website, FourStarLeaders.com, where listeners can find resources, his podcast, and information about his book, "The Four Stars of Leadership." This episode serves as a reminder that effective leadership is about influencing others to achieve mutually beneficial goals, and that the principles of character, competence, caring, and communication are vital for success in any organization. More information at - https://www.fourstarleaders.com Learn more about your ad choices. Visit megaphone.fm/adchoices
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    30 m
  • Sustainable Solutions: The Intersection of Technology and Social Change
    Oct 7 2025
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    27 m
  • Transformational Mission: Nathan Walters on Sustainable Global Impact
    Oct 1 2025
    Nathan Walters is the President of Mission Discovery, an organization that has mobilized thousands of volunteers on short-term mission trips for over 30 years. With 15 years of experience leading teams around the world, Nathan has seen firsthand the transformative impact of missions when done with humility, sustainability, and Gospel-centered partnerships. His passion is equipping volunteers to serve well, empowering local communities, and sharing stories of lasting impact—like Valerie, who went from receiving a home as a child to building one for another family years later. Nathan’s journey from personal loss to leading in missions is a testimony to God’s redemptive work in brokenness, and he’s passionate about helping others step into their own calling to serve.Website - https://www.missiondiscovery.org In this episode of The Nonprofit Exchange, Hugh Ballou interviews Nathan Walters, President of Mission Discovery, about the heart and vision behind global mission work. Walters shares how his personal journey from overcoming childhood hardship to leading a faith-based nonprofit has shaped his passion for transformational service. He emphasizes that mission trips are not just about what participants give, but how they themselves are changed through service. According to Walters, openness to transformation is the key to making mission experiences impactful.The conversation explores how Mission Discovery ensures sustainability by focusing on long-term community partnerships rather than one-off projects. Walters highlights success stories where clean water, education, and housing initiatives have produced lasting impact. Collaboration, he notes, is central to Mission Discovery’s growth, with the motto “together is better” guiding its expansion into new regions and programs.Faith is also at the core of Mission Discovery’s mission. Walters explains how their evangelical commitments shape team preparation and outreach, balancing tangible acts of service with sharing the gospel. Looking ahead, he outlines new opportunities for churches, schools, and individuals to engage in mission trips. Ultimately, the interview underscores the dual transformation of both communities and volunteers, rooted in faith and sustainable action. Learn more about your ad choices. Visit megaphone.fm/adchoices
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    27 m
  • Breaking Barriers: How The Rooted Life Transforms Nonprofit Leadership
    Sep 23 2025
    In this episode of The Nonprofit Exchange, I had the pleasure of speaking with Dr. Rick Rodriguez, co-founder of The Rooted Life, a bilingual coaching and consulting practice dedicated to empowering individuals and organizations through identity-affirming culture work and data-driven strategies. As a first-generation Mexicano-Americano from Laredo, Texas, Rick brings a wealth of experience from various sectors, including K-12 education, corporate environments, and nonprofit organizations. Rick shared his personal journey, highlighting the challenges he faced growing up in a family that lacked access to education and resources. Despite these barriers, his parents instilled in him the values of grit, persistence, and the importance of serving others. This upbringing shaped his commitment to removing obstacles for communities of color and fostering inclusive, values-aligned cultures. We delved into the concept of being "rooted in identity," which Rick emphasized as crucial for leaders and teams. He explained that many systems operate under white dominant paradigms that often overlook the richness of diverse identities. For Rick, his identity is deeply connected to his family's history and cultural background, and he advocates for authenticity in leadership, encouraging individuals to embrace their true selves rather than conforming to societal expectations. Rick introduced us to the "Rooted Way," a framework that consists of four stages: Identify, Cultivate, Activate, and Reflect. This model emphasizes the importance of self-awareness and unlearning harmful narratives while fostering a sense of curiosity and community. He believes that by understanding our own identities and experiences, we can create a ripple effect that encourages others to do the same, ultimately leading to societal change. Throughout our conversation, Rick shared a compelling story about his work with a charter school system in Colorado, where he helped a new CEO navigate leadership transitions by fostering vulnerability among the senior leadership team. This approach allowed team members to connect on a deeper level, moving beyond titles and roles to understand each other's personal stories and experiences. We also discussed common misconceptions in nonprofit leadership, such as the belief that achieving goals is the ultimate measure of success and that leaders must have all the answers. Rick challenged these notions, emphasizing the importance of listening to the voices of those we serve and being open to pivoting our strategies based on community needs. As we wrapped up the episode, Rick offered practical advice for leaders looking to build a sense of belonging within their organizations, highlighting the power of self-reflection. He also encouraged boards to consistently ask whether they are meeting the needs of the communities they serve. This episode is a treasure trove of insights for anyone involved in nonprofit work, leadership, or community engagement. Rick's passion for identity, culture, and service shines through, and I left our conversation feeling inspired to take action in my own work. If you’re looking to deepen your understanding of these critical issues and learn how to implement meaningful change, I highly recommend listening to this episode. Learn more about your ad choices. Visit megaphone.fm/adchoices
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    26 m
  • From Vision to Action: Essential Resources for Nonprofit Leaders
    Sep 17 2025
    In this episode of the Nonprofit Exchange, I, Hugh Ballou, along with my colleague David Dunworth, delve into the exciting offerings of our publication, Lead Forward magazine. As the founder and president of SynerVision Leadership Foundation, I emphasize the importance of creating synergy around our organizational vision, and David plays a crucial role as the co-publisher of the magazine. We discuss the evolution of our publication from a simple newsletter to a substantial quarterly magazine filled with valuable resources for nonprofit leaders. Unlike typical magazines filled with ads, Lead Forward is packed with insightful articles covering various categories such as transformational leadership, grant funding, compliance, board relations, and more. Each issue is designed to provide actionable strategies and tools that can help leaders navigate the complexities of running a nonprofit. David highlights the unique features of the magazine, including free downloads and QR codes that connect readers to additional resources. We also touch on the importance of community within the SynerVision network and the Nonprofit Prosperity Council, where leaders can share knowledge and support one another. As we wrap up, I encourage listeners to subscribe to Lead Forward magazine, which is available for free in digital format, and to explore the wealth of resources we offer through our community. We believe that reading and continuous learning are essential for effective leadership, and our magazine aims to be a valuable tool in that journey. For more information, listeners can visit leadforwardmagazine.org and the nonprofitexchange.org for past episodes and additional resources. Thank you for joining us, and we look forward to seeing new subscribers to our magazine! Subscribe at https://synervisionleadership.org/leadforward-magazine/ Learn more about your ad choices. Visit megaphone.fm/adchoices
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    24 m
  • Terms and Conditions of Value-Based Leadership, Part 2
    Sep 10 2025
    In this episode of The Nonprofit Exchange, I had the pleasure of welcoming back Noel Massie for part two of our discussion on "Terms and Conditions of Value-Based Leadership." Noah, a retired vice president of U.S. delivery operations for UPS and an experienced leader in the nonprofit sector, shared invaluable insights that are applicable not only in corporate settings but also for nonprofit and faith leaders. We explored the concept of being "promoted" into leadership roles, emphasizing that every time we enter a new environment, we take on the responsibility of leadership. Noah highlighted the importance of establishing clear values and conditions that foster a positive organizational culture. He introduced his B.E.S.T. acronym, which stands for Be Clear, Expect the Best, Stick to the Objective, and Test Commitment, as a framework for effective leadership communication. We also tackled the myth that lower standards are acceptable when working with volunteers, asserting that excellence should always be the goal, regardless of the context. Noah provided practical tools, including the Four by Five Method and the Seven Steps of Effective Training, to help leaders engage their teams effectively and ensure that everyone is on the same page. Throughout our conversation, we emphasized the significance of daily messaging and the need for leaders to communicate clearly and consistently with their teams. Noah reminded us that leadership is about influence, not coercion, and that we must invest in our people to achieve the best outcomes. As we wrapped up, Noah shared a powerful closing thought: "You can't hope to get more than you give." This principle serves as a reminder that investing in our teams is essential for fostering a thriving organizational culture. I encourage all listeners to check out Noah's book, "You've Been Promoted," as it offers practical insights and strategies that every leader should have in their toolkit. Thank you for joining us, and I look forward to our next conversation! Learn more about your ad choices. Visit megaphone.fm/adchoices
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    33 m
  • Everyday Confessions: Transforming Conversations for Nonprofit Success
    Sep 3 2025
    In this episode of the Nonprofit Exchange, I had the pleasure of speaking with Michael Reddington, a certified forensic interviewer and the founder of the Disciplined Listening Method. Michael's work focuses on transforming the art of listening into a powerful tool for leaders, enabling them to engage more deeply, build trust, and achieve better results in their conversations. Michael shared his passion for helping people uncover hidden value in their interactions, emphasizing that many conversations leave much to be desired due to distractions, biases, and assumptions. He highlighted the importance of being a better listener first, which can lead to more effective communication. By observing the nuances of conversations and understanding how to connect with others, leaders can foster stronger relationships and drive better outcomes. We discussed the significance of contextual awareness in conversations, noting that behaviors can have multiple meanings depending on the situation. Michael stressed the need for leaders to remain outcome-focused and to help others save face, especially when discussing sensitive topics. He also introduced his book, which integrates non-confrontational interview techniques with business communication best practices, aimed at maximizing the value of every conversation. As we wrapped up, Michael provided valuable insights on how to approach high-impact conversations, encouraging listeners to focus on solutions rather than problems. He reminded us that effective leadership begins with disciplined listening, a theme that resonates deeply in the nonprofit sector where building relationships is crucial for success. I encourage you to visit Michael's website, michaelreddington.com, for more resources and insights. Thank you for joining us on this enlightening episode of the Nonprofit Exchange! Learn more about your ad choices. Visit megaphone.fm/adchoices
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    31 m