• The Power of Authentic Engagement in Restaurants with Ken McGarrie and Mark Braver

  • Jul 18 2024
  • Duración: 22 m
  • Podcast

The Power of Authentic Engagement in Restaurants with Ken McGarrie and Mark Braver Por arte de portada

The Power of Authentic Engagement in Restaurants with Ken McGarrie and Mark Braver

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    On this episode, authenticity takes the spotlight as we explore what it means to provide genuine care and high-quality service in the hospitality industry with Ken McGarrie and Mark Braver of Fifty/50 Consulting.

    Listen to an inspiring story from a West Coast resort that showcases the power of meticulous staff training in creating sincere guest interactions. We also shed light on the challenges small, family-run restaurants face when expanding, stressing the importance of embedding authenticity into training and company culture.

    This episode celebrates the true essence of hospitality, highlighting the 50-50 Group's remarkable COVID-19 initiatives and recognizing industry leaders for their contributions.
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