Episodios

  • Encouraging Dissent for Better Outcomes
    May 29 2025

    In this episode of the Practitioner Scholar podcast, host Julio Zelaya sits down with Dr. Marikay Forst, a distinguished alumna of the Penn Chief Learning Officer program with over 25 years of experience in learning and development, human resources, and organizational behavior. Dr. Forst shares her academic journey, including her decision to join the Penn CLO program after gaining substantial professional experience.


    The central theme of discussion is the role of organizational practices in encouraging dissent and its importance in decision-making. Dr. Forst delves into her research findings, which included interviewing leaders across diverse organizations, revealing surprising insights like 'dissent ambivalence' and the impact of power dynamics on employee feedback. She emphasizes the significance of designing processes that foster healthy dissent and shares practical recommendations such as using facilitators, conducting interviews, and organizing innovation contests. Dr. Forst's expertise offers valuable lessons for leaders aiming to create environments where diverse viewpoints are heard and valued.

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    36 m
  • Grit and Growth: Keys to Success for Women Lawyers
    Apr 28 2025

    In this episode of the Practitioner Scholar podcast, hosted by Julio Zelaya, we meet Dr. Milana Hogan, the Chief Talent Officer at Sullivan and Cromwell, LLP. Dr. Hogan is an alumna of the Penn Chief Learning Officer (CLO) program at the University of Pennsylvania and holds a doctorate in work-based learning and development. The episode focuses on the role of grit and growth mindset in the success of women lawyers in big law firms.


    Dr. Hogan shares her groundbreaking research findings, which reveal that non-cognitive traits such as grit and a growth mindset are strong predictors of success for women in the legal profession. She discusses how law firms can employ these traits to reduce the gender gap at leadership levels and offers practical advice for both organizations and aspiring women lawyers. Additionally, the episode highlights Dr. Hogan's personal journey, the challenges she faced, and how the Penn CLO program has been transformative in her career and personal life.

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    43 m
  • Empathy at Work: Transforming Organizations from Within
    Feb 26 2025

    In this episode of The Practitioner Scholar, host Jess Jones welcomes Dr. Carla Thomas, a former WNBA athlete turned leadership consultant and educator. Dr. Thomas shares her journey from professional sports to academia, exploring how empathy shapes workplace culture and enhances collaboration. She discusses the role of emotional intelligence in effective leadership and the ways organizations can create environments that support growth, trust, and engagement.

    Drawing from her research and experience, Dr. Thomas highlights the importance of self-awareness, communication, and perspective-taking in fostering strong professional relationships. She also reflects on her time in the Penn CLO program and how it has influenced her approach to leadership and organizational development.


    This episode offers valuable insights into the power of empathy in driving meaningful workplace change and strengthening leadership at all levels.


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    25 m
  • Harnessing Film for Leadership Development
    Jan 21 2025

    In this episode of The Practitioner Scholar, a Penn Chief Learning Officer podcast, hosts Maria Luisa Underwood and Lisa-Marie Aird interview Dr. Douglas Clayton, a visionary in corporate learning and culture transformation. Dr. Clayton, founder and CEO of Leadership Filmworks LLC, shares his journey through the Penn CLO program and how it shaped his unique approach to leadership development using filmmaking. He discusses the importance of storytelling in corporate learning and introduces his evidence-based model, Total Recall, which enhances learning comprehension and retention through short films. Dr. Clayton recounts his formative experiences with film and storytelling, from childhood influences to his dissertation research, leading to significant findings on the impact of film in corporate settings.


    The episode also explores his creative use of parodies and documentaries for leadership development and how emotional engagement and immersive technology can advance future CLO roles. Listeners gain insights into how storytelling and visual media can transform leadership training and corporate culture.


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    36 m
  • The Serious Research of Workplace Fun
    Dec 4 2024

    In this episode of the Practitioner Scholar, host Julio Zelaya sits down with Dr. Janet Duliga, a distinguished executive and alumna of the Penn CLO Executive Program. Dr. Duliga, currently the Chief Corporate Officer at Prada Group, shares her extensive journey through law, psychology, and human resources, emphasizing her passion for organizational learning and leadership.


    They delve into Dr. Duliga's groundbreaking research on workplace fun, revealing that while management-sponsored events are positively valued for fostering social connections, they have limited lasting impacts on daily work life. The conversation highlights the importance of inclusive and frequent fun activities in enhancing workplace culture. Dr. Duliga also advises leaders on effectively organizing such events and balancing professional and personal life.


    The discussion underscores the dynamic nature of employees' lives and the significance of understanding their needs and motivating them through meaningful connections. This insightful episode encapsulates the essence of following one’s curiosity, leading with positivity, and the transformational impact of the Penn CLO program on professional and personal growth.

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    44 m
  • Authenticity in Leadership and Why it Matters
    Oct 24 2024

    In this episode of the Practitioner Scholar podcast, hosted by Lisa-Marie Aird, Dr. Mark Kaestner, an alum of the Penn Chief Learning Officer program and VP at Ball Corporation, shares his insights on authentic leadership. He discusses his journey through the Penn CLO program, the essence of leadership authenticity, and strategies for building trust with teams.

    Dr. Kaestner highlights key elements such as open communication, consistency, active listening, and empathy as foundational for authentic leadership. He also delves into his dissertation on the correlation between leadership authenticity and employee engagement, concluding with a personal reflection on the nature of leadership as a continuous journey.


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    26 m
  • From the Navy to Academia: Insights on Ethical Leadership
    Sep 25 2024

    In this episode of the Practitioner Scholar, host Becca Clanton interviews Dr. Peg Klein, a distinguished alumna of the Penn Chief Learning Officer (CLO) program. Dr. Klein shares her unique journey from growing up near a Naval base to becoming a Navy officer and eventually an ethical leadership scholar. She discusses the impact of her early exposure to the military and aviation on her career, and the pivotal moment when she discovered her 'superpower'—a strong moral compass that guided her leadership style. Dr. Klein emphasizes the profound influence of ethical leadership, defined through James Bass's concept of self-discipline and accountability, and its critical role in organizational success.


    She recounts her experiences in the Navy, including a significant role investigating ethical lapses within the Department of Defense. Transitioning to academia, Dr. Klein pursued a doctoral degree to further explore ethical leadership and its implications. Her research, particularly on the confluence of mentorship and leadership, highlights the importance of aligning words and deeds and the powerful role of leaders as role models.


    Dr. Klein also shares practical advice for dissertation candidates, stressing the need for flexibility and openness to evolving research topics. She concludes by discussing her role at the Naval War College and how she applies her research insights to develop leadership courses.


    Listeners can learn more by visiting the Naval War College website or connecting with Dr. Klein on LinkedIn. This episode offers valuable perspectives on integrating ethical principles into leadership and the ongoing journey of lifelong learning.


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    17 m
  • Mastering Stress and Leadership in High-Stakes Environments
    Aug 21 2024

    In this episode of the Practitioner Scholar podcast, host Jess Jones interviews Dr. John 'Coach' Havlick, a retired Navy SEAL Captain, Hall of Fame swimmer, and Penn CLO graduate. They discuss Dr. Havlick's storied career, from college swimming and coaching at the Naval Academy to leading elite SEAL units and his subsequent career in consulting and academia. Dr. Havlick shares insights from his book 'The Leadership Killer' and his Ph.D. research on stress management in elite performers, providing actionable strategies for routine adherence, focus, and healthy distractions. Additionally, Dr. Havlick emphasizes the importance of faith among SEALs and discusses his plans for future scholarly work and helping veterans through education.

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    28 m