In this episode of the ROCC Pod, we welcome Ricky Martin and Adrian Adkins from Tuff Shed.

Adrian discusses his journey in theater, having participated in over 40 productions since high school. Ricky reveals his love for the movies Jaws and Empire Records, which he has watched countless times. Their camaraderie is evident as they share how they met while working at Best Buy and transitioned to Tuff Shed.

Ricky explains that after 20 years at Best Buy, a store closure prompted him to seek new opportunities, leading him to Tuff Shed. Recognizing Adrian’s customer service skills, he invited him to join the team. Adrian appreciated the chance to work with Ricky again, emphasizing the importance of supportive leadership.

Ricky then details the variety of uses people find for their Tuff Sheds. They talk about the impact of COVID-19 on their business, as more people sought home-based solutions like gyms and offices.

Adrian and Ricky elaborate on the customer experience at Tuff Shed, noting that while the average installation process is quick, larger projects may take longer due to permits and customizations. They emphasize their commitment to quality and customer satisfaction, offering a wide range of sizes and custom options.

Tuff Shed covers a significant area including Michigan, Indiana, and Ohio, supported by partnerships with Home Depot. They discuss the potential for a concrete program to simplify the foundation process for customers.

More:

Tuff Shed: tuffshed.com

Location: https://maps.app.goo.gl/Sf83JhKGqwS32mLbA

Learn more about the Royal Oak Chamber of Commerce: https://www.royaloakchamber.com/

Connect with our hosts:

Jon Gay from JAG in Detroit Podcasts - http://www.jagindetroit.com/

Lisa Bibbee from Keller Williams - http://soldbylisab.com/

In this episode of the ROCC Pod, we dive into Deborah Johnson's journey with Mary Kay. Deborah, a seasoned member with over 30 years of experience, shares how she transitioned from being a personal use consultant to embracing a full-time role in the business. Her passion for empowering women shines through as she recounts her experiences and the values instilled by Mary Kay Ash, the company's founder.

Deborah begins by explaining the essence of Mary Kay, emphasizing its mission to empower women since its inception in the 1960s. She highlights the innovative business model designed to break the glass ceiling and how it remains robust despite technological advancements. Today, Mary Kay is a leader in skincare and cosmetics, focusing on self-care and enhancing self-worth, especially relevant during challenging times like the COVID-19 pandemic.

Over the past three decades, Deborah has witnessed significant changes, particularly in technology. She mentions various apps like the skin analyzer and MirrorMe, which enhance customer experience by offering personalized skincare advice and virtual makeovers. This technological integration has allowed Mary Kay consultants to adapt to virtual settings, expanding their reach and maintaining the company's commitment to a 100% satisfaction guarantee.

Deborah's transition to a full-time role was fueled by her desire to serve and make an impact. She describes her journey from a corporate vice president to a Mary Kay director, underscoring the fulfillment she finds in building relationships and supporting women. Her involvement with the Royal Oak Chamber of Commerce has been instrumental, providing a supportive community and opportunities for growth.

One of Deborah's notable goals is to earn the iconic pink Cadillac, a symbol of success within Mary Kay. She explains the rigorous but achievable process of building a team and meeting production targets to qualify for this coveted reward. Deborah’s enthusiasm for the company’s incentives and support system is palpable, showcasing the genuine opportunities available for those who commit to the Mary Kay vision.

Deborah also addresses the inclusivity of Mary Kay, noting that the products and services extend beyond women to men, highlighting the importance of skincare for all. This broad approach reflects the evolving attitudes towards self-care across genders and ages.

As a dedicated member of the Royal Oak Chamber, Deborah appreciates the community's authenticity and the collaborative spirit among small business owners. Her involvement in events like the Diversity Expo has enriched her professional and personal life, reinforcing her commitment to making a positive impact.

In closing, Deborah invites listeners to experience the pampering and quality of Mary Kay products firsthand, offering free facials and samples. Her contact information is readily available for those interested in connecting, ensuring that anyone can benefit from her expertise and passion for skincare and self-care.

Contact Deborah:

Phone: (586) 215-1702

LinkedIn: https://www.linkedin.com/in/deborah-johnson-0b38238a/

Instagram: https://www.instagram.com/deborah.johnson.amazing/

Facebook: https://www.facebook.com/deborah.johnson.73345048

Learn more about the Royal Oak Chamber of Commerce: https://www.royaloakchamber.com/

Connect with our hosts:

Jon Gay from JAG in Detroit Podcasts - http://www.jagindetroit.com/

Lisa Bibbee from Keller Williams - http://soldbylisab.com/

In this episode of the ROCC Pod, we delve into the multifaceted world of diversity, equity, and inclusion (DEI) with Paige Robnett from Robnett Consulting.

Paige shares how her initial interest in women's studies, once met with skepticism about job prospects, has successfully translated into a thriving business. Her story underscores the persistent need for effective leadership and teamwork, principles she brings from her basketball-playing days into her consulting work.

A significant portion of our discussion revolves around the core concepts of DEI. Paige clarifies the often-misunderstood terms: diversity (a diverse workforce in visible and invisible traits), equity (fairness in opportunities and resources), and inclusion (creating a sense of belonging). She emphasizes that these principles, when effectively implemented, lead to higher productivity, innovation, and profitability.

Paige's approach to DEI is unique in its integration of change management with DEI initiatives. She highlights that many organizations fail to see progress because they overlook the importance of change management. Her work focuses on leadership buy-in and ongoing coaching to ensure DEI efforts are sustainable and impactful. This methodology helps leaders understand and manage their power, fostering an environment where everyone can thrive.

The conversation also touches on the misconceptions and social backlash against DEI. Paige identifies a scarcity mindset as a major hurdle, where existing power structures fear loss of power rather than recognizing the potential for mutual gain. She uses compelling examples, such as curb cuts and texting technology, to illustrate how inclusive design benefits everyone, not just the targeted minority.

As we near the end of our discussion, Paige shares her recent experiences with generational differences in her team, highlighting the ongoing need for patience and relationship-building in DEI work. This reflective moment resonates with many business leaders facing similar challenges in today's evolving workplace.

To conclude, Paige provides her contact information for listeners interested in learning more about her work or engaging her services. This episode offers a comprehensive look at the importance of DEI, practical strategies for implementation, and the personal drive behind Paige's impactful work.

Connect with Paige: https://www.robnettconsulting.com/

LinkedIn: https://www.linkedin.com/in/paigerobnett/

Learn more about the Royal Oak Chamber of Commerce: https://www.royaloakchamber.com/

Connect with our hosts:

Jon Gay from JAG in Detroit Podcasts - http://www.jagindetroit.com/

Lisa Bibbee from Keller Williams - http://soldbylisab.com/