Welcome back to On the Job With...

We are joined this week by Operations Manager, Rachael Lewis to talk about her role leading Customer Service Reps in our Provider Experience Center. Rachael brings a wealth of experience to her role as she has risen up from being a CSR and team lead before her current position. This conversation spotlights Rachael's adaptability, innovation, human focus, and drive to make her team and our organization a place that improves the lives of those we work with!

Does conflict make you uncomfortable? Don't worry - our hosts feel the same way!

Conflict is unavoidable but it doesn't have to be unmanageable. Our trio shares their experience overcoming conflict throughout their careers, how we can all learn from the Japanese art of Kentsugi, and why you should take some time to breathe instead of responding quickly in moments of tension.

Not a part of the Signature team or want to see opportunities to be Uncommon in a new healthcare career? Check us out at www.signatureperformance.com/careers!

Questions, comments, or suggestions for future episodes? Email Addison at podcast@signatureperformance.com.

Chris is asking the questions this week as he, Amy, and Addison talk about what goes into finding your niche and creating your own career. The trio share lessons from their own careers, stress the importance of WRITING DOWN your plan, and identifying the work that needs to go into achieving the career you dream of.

Not a part of the Signature team or want to see opportunities to be Uncommon in a new healthcare career? Check us out at www.signatureperformance.com/careers!

Questions, comments, or suggestions for future episodes? Email Addison at podcast@signatureperformance.com.

The current state of work has us collaborating on teams with those in office and those working virtually from remote locations.

Our hosts are sharing their experience leading hybrid teams over their careers. They emphasize making sure equality is built into communication styles, taking the time to make small talk and find connection, and Mark quizzes the hosts on College World Series trivia while we have the tournament going on here in Omaha.

Small talk questions for your next meeting:

1. If you could buy a skill at the thrift shop, what skill would it be? (Courtesy of listener Bri)
2. If you could bring back one fashion trend, what would it be?
3. What's your go-to karaoke song and why?

Not a part of the Signature team or want to see opportunities to be Uncommon in a new healthcare career? Check us out at www.signatureperformance.com/careers!

Questions, comments, or suggestions for future episodes? Email Addison at podcast@signatureperformance.com.

Welcome back to On the Job With...

We are joined this week by Sr. Talent Operations Generalist, Jason Vanderheiden to talk about his role in making sure our Associates have an industry-class experience while working for Signature. Addison and Jason chat about how his career path unexpectedly led him to his passion for people, how he is growing his skill and keeping up in his career field, and how his role is deeply tied to collaboration with not just his team but every department at Signature!

Right now, the average workspace has four generations (Baby Boomers, Gen X, Millennials, and Gen Z) working together in conference rooms and via zoom to make a collective impact.

Our hosts are talking about the strengths they have seen each bring to the workforce, what drives them, and how each generation has something valuable to learn from the others.

Not a part of the Signature team or want to see opportunities to be Uncommon in a new healthcare career? Check us out at www.signatureperformance.com/careers!

Questions, comments, or suggestions for future episodes? Email Addison at podcast@signatureperformance.com.

We are revisiting the concept of trust in our work and in leadership this week.

Mark and Amy were gracious enough to let Addison guest host this week as Chris is out of town. The trio talk about where people are choosing to put their trust, being consistent, and approaching situations with honesty and openness.

Not a part of the Signature team or want to see opportunities to be Uncommon in a new healthcare career? Check us out at www.signatureperformance.com/careers!

Questions, comments, or suggestions for future episodes? Email Addison at podcast@signatureperformance.com.

Mark is putting his passion and experience for coaching on display during today's Edge! Together with Chris and Amy, the group talks about how they have benefited both from coaching and being coached (often by Mark) in their professional lives. The conversation covers a wide range of topics from Amygdala hijacking to leaning into our Clifton Strengths. Check it out!

Not a part of the Signature team or want to see opportunities to be Uncommon in a new healthcare career? Check us out at www.signatureperformance.com/careers!

Questions, comments, or suggestions for future episodes? Email Addison at podcast@signatureperformance.com.