Episodios

  • EP 05: Quality Assurance

    EP 05: Quality Assurance
    Jul 10 2023
    11 m
  • EP 04: Make the most of your LMS: Thinking Cap’s Training & Mentorship

    EP 04: Make the most of your LMS: Thinking Cap’s Training & Mentorship
    Aug 10 2022

    Meet Abdul from Thinking Cap’s Training Department as he talks training from bootcamp to refreshers!
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    15 m
  • EP 03: Scorm: The Good, The Bad, and The Ugly

    EP 03: Scorm: The Good, The Bad, and The Ugly
    Aug 10 2022

    Join me as we talk Scorm with Thinking Cap’s Chief Learning Learner Office Campbell. 
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    17 m
  • EP 02: All about Thinking Cap Onboarding

    EP 02: All about Thinking Cap Onboarding
    Jun 16 2022

    Join me as I chat with Isobel and Lia from our Onboarding Team! Learn about our onboarding process, what to expect, and the dirt on clean data. (spoiler alert – there is no such thing!)
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    19 m
  • EP 01: Best Practices for Logging Support Tickets

    EP 01: Best Practices for Logging Support Tickets
    Apr 15 2022

    Our veteran Support Coordinator Liam Kelly talks Support: what info to include in your tickets, what to do if you need assistance on the spot, and why he loves working at Thinking Cap.
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    11 m