On our last store visit on the Melbourne tour, we headed to Ballarat and met Greg and his wife Kim, who owns the Floorworld Ballarat store. Greg has been in the flooring industry since he was a teenager and has been a business owner since the age of 19. it's a full house as Matt is joined by Clever Choice GM Michael Roberts and the latest Clever Sales Manager, Ethan Karlar, to talk with Greg about the industry's evolution and just how vital the relationship between supplier and store is to ensure a happy customer.

Check out the team at Delta Floorword Ballarat on the link below.

https://www.floorworld.com.au/store-details/delta-floorworld-ballarat

The Melbourne Tour continues as we travel to Lilydale to catch up with an old friend. Emma Griffiths has been on the show before, but this time, we find her preparing for a new adventure with her new business, Elliot Lane. Jackie joins us from Spectrum Curtains and Blinds; she and Emma work closely together to bring a "whole package" mentality to the interior design space.
Matt is back and, along with David from Clever Choice, discuss the future for the two ladies, and we hear again just how important it has been for Clever Choice to have a footprint in Victoria.

Our Melbourne Tour continues as we chat with Fiona from the FCIA. This is the second time we have spoken to Fiona, and with twelve months between appearances, we have plenty to discuss. Fiona discusses the new "Females in Flooring" initiative and how we can champion females in the Flooring Industry.
One of the FCIA's missions is to grow apprentices in the Flooring Industry, and Fiona will explain how store owners are starting to embrace the apprentice model.
It was amazing having Fiona on The Underlay; we can't wait to chat with her again.

The Underlay goes on tour to Melbourne, and for our first episode, we chat with Matt Hadden from Bayside Floorworld. Matt welcomed us into his store, and with the help of Clever stalwarts Ian Walker and Michael Shnider, we gave Matt the Underlay treatment. Matt is a California native but has made Melbourne his home for the last 23 years and has been in the flooring industry for 17 of those. A mix of retail and commercial, Matt is kicking some serious goals, and Clever Choice is helping him along the way.

Matt sits with Clever Choice GM, Michael Roberts to discuss the brand-new "Clever Way".
The last eighteen months have seen a huge change in Clever Choice as a company, and the seventy-eight-page "Clever Way" document is one of the fruits of that change.
Over several episodes, the boys will break down "The Clever Way" and explain the ins and outs and how it will benefit the retail stores and the end user.

Matt chats to the QLD State Sales Manager for Clever Choice about the brand new product, "Vinyl 5mm."
With some great features and benefits that will make this new product a favourite in retail stores and end users alike, Greg is more than excited about this latest range.

In a first for The Underlay, we are holding a "Sales Roundtable". Five of Clever Choice's frontline sales reps and managers join Matt on the podcast to talk about life on the road and their personal journeys with Clever Choice. We get to under the hood of what it takes to manage huge territories and we find out how each territory is unique in its own right.

In a first for The Underlay, we go onsite to Kiepe Hair. A Clever Choice customer who has a home hair salon installed a Clever Choice resilient solution, which still looks brand new. Kellie's daughter, Emma, also joins us to make it a family affair. Between the two of them, we find the secret to building a successful business while juggling clients and family in the same space.