• The Value of an Operations Person

  • Jun 26 2024
  • Duración: 19 m
  • Podcast

The Value of an Operations Person Por arte de portada

The Value of an Operations Person

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  • Resumen

  • In this episode, Keila discusses the often-overlooked benefits of hiring an operations person in a small business. She shares her personal experience of how hiring an operations director transformed her company, and outlines six key benefits of bringing operations expertise into a growing business. Keila emphasizes how an operations professional can drive efficiency, enhance customer satisfaction, and contribute to strategic growth, making a compelling case for why this role is a valuable investment even for businesses focused on billable hours.

    • (00:00) - Welcome to Build to Enough
    • (00:57) - The Value of an Operations Person
    • (01:29) - Hiring Based on Vibes: A Case Study
    • (03:53) - Six Benefits of Hiring an Ops Person
    • (04:02) - Streamlined Processes and Efficiency Gains
    • (05:52) - Enhanced Customer Satisfaction
    • (07:54) - Data-Driven Decision Making
    • (10:39) - Scalability and Growth
    • (12:56) - Enhanced Collaboration and Communication
    • (14:50) - Cost Savings
    • (16:08) - Conclusion and Final Thoughts

    Connect with Keila!
    LinkedIn - https://www.linkedin.com/in/keilahilltrawick
    Website - http://www.hellokeila.com

    RESOURCES:

    Learn more about Little Fish’s suite of services and sign up for our newsletter at www.littlefishaccounting.com

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    IG | instagram.com/littlefishaccounting
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