Episodios

  • Episode 16 - How To Market Your Practice
    Sep 18 2024

    In Episode 16 of "The Vet'ed Podcast," hosted by Steven Hermann and Kale Flaspohler, the conversation focuses on effective strategies for marketing veterinary practices. They discuss how traditional marketing methods like billboards or newspaper ads aren't as effective in the veterinary space. Instead, they emphasize the importance of networking, client retention, and forward booking as key components of a successful marketing strategy.

    They also highlight the role of customer experience, starting from the moment clients enter the clinic, in shaping a practice's reputation and building long-term relationships. The episode further touches on the potential impact of using social media, especially TikTok, to showcase the clinic’s culture and engage clients in a more personable way. Throughout the episode, they share practical insights on growing and sustaining a veterinary business, using both innovative marketing approaches and strong client service.

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    37 m
  • Episode 15 - How to navigate your next convention successfully
    Sep 4 2024

    In episode 15, Steven and Kale emphasize the importance of planning before attending a convention by identifying key sessions, companies, and setting specific goals. They introduce the "72-Hour Rule," which encourages acting on ideas or opportunities within 72 hours of returning to prevent information overload.

    They provide tips for evaluating products and vendors, such as checking guarantees, asking for client references, and ensuring products meet your needs without deceptive marketing. They also stress the importance of following up on key takeaways, focusing on actionable items, and sharing them with your team for successful implementation.

    Additionally, they advise assessing the credibility of speakers, distinguishing between fiduciaries and other financial advisors, leveraging referrals, ensuring software solutions allow data access, and having a clear convention plan without mixing it with vacation time for maximum benefit.

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    35 m
  • Episode 14 - Buying a practice Part 3
    Aug 21 2024

    In this episode, we discuss the importance of celebrating the successful purchase of a practice. We emphasize the significance of taking a moment to appreciate this major milestone, even though the process might feel anticlimactic due to the digital nature of modern transactions. Celebrating the deal is not just about the new owner but also about acknowledging and engaging the entire team involved in the practice.

    We explore strategies for reflecting on the transition, stressing the need for a moment of pause to alleviate stress and recharge. This reflection period benefits both the new owner and the staff, fostering a positive start to the new phase of the practice.

    The episode also covers the importance of actively marketing the new ownership. It's an excellent opportunity for the new owner to present their vision, reinforce continuity, and engage with the community. We highlight how effective marketing can set a positive tone and build enthusiasm among clients and staff alike.

    Additionally, we discuss the practical aspects of closing day, including managing inventory and finalizing paperwork. We suggest making the closing day itself a memorable event to boost morale and create a positive transition experience.

    The hosts also remind listeners to plan ahead for closing day, ensuring that all necessary parties are coordinated and that there is a clear schedule to avoid last-minute stress.

    Finally, we express our gratitude to our audience for their support over the past year and invite feedback and suggestions for future topics. We emphasize our ongoing commitment to advocating for the veterinary community and look forward to continuing to provide valuable content.

    Tune in to gain insights on making the most of your practice acquisition and ensuring a smooth transition, while celebrating the new beginning with your team and community.

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    49 m
  • Episode 13 with special guest: Chris Howard, National Sales Director for Bank of America
    Aug 7 2024

    In this insightful episode, we are joined by special guest Chris Howard, the National Sales Director for Bank of America Practice Solutions, for a deep dive into the financial and operational aspects of veterinary practice ownership and management. Chris brings a wealth of knowledge and experience, sharing his journey and offering valuable perspectives on the intricacies of being a National sales director.

    Chris discusses critical financial elements involved in acquiring and managing a veterinary practice, emphasizing the importance of understanding the financial landscape, maintaining a balance between profitability and quality care, and the role of strategic financial planning. He sheds light on the process of securing financing for practice acquisition, the impact of private equity on the industry, and the importance of aligning one's skill set and production levels with financial goals.

    Listeners will gain a comprehensive understanding of the differences between private ownership and private equity models, the significance of preventive medicine in veterinary care, and the challenges veterinarians face in balancing their passion for animal care with financial sustainability. Chris also highlights the supportive role of partners and lenders, like Bank of America Practice Solutions, in helping veterinary practice owners navigate the complexities of practice management and achieve long-term success.

    This episode is a must-listen for veterinarians, practice owners, and anyone interested in the business side of veterinary medicine, providing actionable insights and expert advice on achieving financial stability and operational excellence in the veterinary field.

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    1 h y 1 m
  • Episode 12: Buying a Practice Part 2.
    Jul 17 2024

    Welcome to The Vet'ed Podcast, where hosts Steven Hermann and Kale Flaspohler offer insights and stories from the world of veterinary practice ownership and management.

    In Episode 12: "Buying a Practice Part 2," Steve and Kale dive into a mix of personal and professional topics, delivering valuable content with a touch of humor and light-hearted banter. They start with personal health updates, contrasting recent illnesses and fitness routines, before shifting focus to the intricate processes involved in business transactions, covering evaluation, negotiation, and finalization phases in detail.

    The episode delves into the financial aspects of buying a practice, explaining purchase price considerations, financing options, and the differences between asset sales and stock sales. Steve and Kale emphasize the importance of financial statements and business valuation. On the legal front, they provide an overview of key documents like the Letter of Intent (LOI), discussing its non-binding nature and role in negotiations, along with the significance of confidentiality clauses in business agreements. Negotiation strategies are also explored, including the use of confidentiality clauses, non-compete agreements, and the vital role of legal counsel.

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    39 m
  • Episode 11 - Guest: Carlee Tucker, Winfield Veterinary Hospital!
    Jul 3 2024

    We are excited to bring you Episode 11 of The Vet'ed Podcast, where hosts Steve Hermann and Kale Flaspohler engage in an enlightening conversation with Carlee Tucker, a prominent figure in veterinary medicine. Carlee brings her wealth of experience as a veterinary professional, offering deep insights into the challenges and rewards of caring for animals. Her journey from veterinary school to becoming a respected voice in the field is a testament to dedication and passion.

    Throughout the episode, Carlee delves into the intricacies of veterinary practice, discussing everything from the latest advancements in animal healthcare to the emotional connections forged with patients and their owners. Steve Hermann and Kale Flaspohler skillfully guide the discussion, steering it towards poignant moments where Carlee shares heartfelt stories of her experiences in the field. Listeners are treated not only to practical advice on pet care but also to profound reflections on the impact animals have on our lives. Carlee's advocacy for compassionate veterinary care resonates deeply, underscoring the podcast's mission to educate and inspire both aspiring veterinarians and pet owners alike. This episode of The Vet'ed Podcast not only informs but also leaves a lasting impression, highlighting the dedication and empathy at the core of veterinary medicine.

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    59 m
  • Is Veterinary Ownership in Your Future?
    Jun 19 2024

    Join us on The Vet’ed Podcast as we dive into the world of veterinary practice ownership and management. This episode covers the intricate details and considerations involved in owning and running a successful veterinary practice. We start with a discussion on the perception of high costs in veterinary care, exploring the investments required for quality service provision.
    Next, we delve into the considerations for entering ownership in a veterinary practice, including financial preparedness and having essential conversations with current owners. We discuss personal and professional factors in assessing readiness for ownership, such as workload, responsibility, and financial planning.
    The conversation then shifts to navigating the process of buying or starting a practice. We cover strategies for finding and approaching potential practices for purchase or partnership, emphasizing the importance of networking and proactive engagement. The episode also includes a detailed discussion on financial planning, negotiation, and decision-making in practice acquisition, highlighting the significance of communication and alignment between all parties involved.
    Whether you're a seasoned veterinarian considering ownership or a recent graduate exploring your options, The Vet’ed Podcast provides invaluable insights and advice to help you navigate the journey of veterinary practice ownership. Tune in to gain expert perspectives, practical tips, and real-life experiences from industry professionals.

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    49 m
  • Interview with James Rericha - R Veterinary - Episode 9
    Jun 5 2024

    n this interview, James Rericha, owner of R Veterinary, discusses his journey and experiences in running a veterinary practice. The conversation highlights his partnership with his wife, Dr. Katie Rericha, and their shared vision of innovating and growing their business while maintaining independence from private equity influence.

    James discusses his entrepreneurial journey, emphasizing his and his wife Katie’s commitment to the veterinary industry. They started their first clinic in 2016 and have since expanded to eight clinics, despite initial challenges like staff turnover and the financial struggles of new acquisitions. James highlights the importance of having a supportive partner and the guidance he received from the ProPartners Team in growing his business.

    James emphasizes the importance of having a good support system and being adaptable in the veterinary industry. He talks about the challenges they faced during their first acquisition, such as staff turnover and learning to manage a business. Over time, they expanded their practice to eight locations, focusing on empowering practice managers and ensuring a good cultural fit within their team.

    He reflects on the value of private ownership, the benefits of building a strong, supportive team, and the long-term goals of expanding their business sustainably. James also touches on the significance of accurate pricing, the importance of communication with clients, and the need for innovation in the veterinary field.

    Throughout the interview, James conveys a sense of dedication to his employees and clients, showing that his passion for the business goes beyond financial success. He aims to create a positive impact in his community and the veterinary industry by fostering a culture of collaboration, innovation, and continuous improvement.


    1. **Introduction and Background**:

    2. **Early Career and Business Start**:
    - James Rericha's initial experiences and memories in the veterinary field.
    - His work in college and his family's history in business.
    - Steven's The transition from grocery store management to the veterinary industry.

    3. **R Veterinary’s Beginnings and Growth**:
    - James and his wife, Dr. Katie Rericha, started their first clinic.
    - Challenges and learning experiences in the initial years, including staff turnover and business management.
    - Expanding the business and acquiring more veterinary practices.

    4. **Business Strategy and Management**:
    - The importance of having a good team and empowering practice managers.
    - The role of coaching and training in improving management skills.
    - The transition to a more corporate structure while maintaining an independent practice ethos.

    5. **Acquisitions and Expansions**:
    - The process and criteria for acquiring new practices.
    - Challenges faced during acquisitions, such as integrating new teams and managing remote locations.
    - The importance of cultural fit and long-term planning in acquisitions.

    6. **Operational and Financial Management**:
    - Discussion on software and data management for multiple clinics.
    - Strategies for maintaining profitability and handling payroll, AP, and inventory.
    - The significance of accurate financials and proper valuation for acquisitions.

    7. **Innovation and Diversification**:
    - R Veterinary’s involvement in various projects, including construction, maintenance, and crematory services.
    - The development of new products, such as 3D paw prints, and the importance of innovation in the veterinary field.
    - The goal of being the largest employer in their county and the vision for future growth.

    8. **Personal Insights and Philosophy**:
    - James’s personal journey and mindset as a business owner.
    - The balance between business success and personal fulfillment.
    - The role of long-term vision and purpose in driving business decisions.

    ➡️ Visit the Pro Partners Team to learn more and to access helpful resources! www.propartnersteam.com

    👋 You can connect with us at (clarity@ppwteam.com) We're thankful for your input!

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    1 h y 22 m