• The one where he unifies CX - Adam Powers CX #OpenToWork E178

  • Aug 6 2024
  • Duración: 31 m
  • Podcast

The one where he unifies CX - Adam Powers CX #OpenToWork E178

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  • Resumen

  • 🎤🎞️This month’s CX #OpenToWork seeker in “The one where he unifies CX” with Adam Powers in CX Passport Episode 178🎧 What’s in the episode?...


    CHAPTERS

    0:00 Introduction

    2:06 Unifying CX design across various aspects and industries

    4:00 Improving customer experience through unification and collaboration

    11:43 Customer Experience pushback and testing improves business results

    14:17 1st Class Lounge

    21:22 Ways for companies to improve customer experience

    24:39 How Adam helps companies improve customer experience

    29:12 Contact info and closing


    If you like CX Passport, I have 3 quick requests:

    ✅Subscribe to the CX Passport YouTube channel youtube.com/@cxpassport

    ✅Join other “CX travelers” with the weekly CX Passport newsletter www.cxpassport.com

    ✅Accelerate business growth📈 by improving customer experience www.ex4cx.com/services

    I'm Rick Denton and I believe the best meals are served outside and require a passport


    Episode resources:

    Adam Powers LinkedIn: https://www.linkedin.com/in/avtpowers/
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