March 17, 2026: Bree Bacon doesn't just talk about burnout; she survived it. Author, Speaker, & Elite Energy™ Coach, Bree spent years giving 110% to everything until panic attacks and her miscarriage forced her to crash. What she discovered in the aftermath became a life-saving framework that challenges everything healthcare leaders think they know about performance, capacity, and sustainable success. Elite Energy isn't just a theory; it’s tested through fertility loss, chemotherapy, and the impossible choice between career and survival.

Key Points:

• 02:54 The Reality of Burnout
• 07:37 Bree's Personal Journey with Healthcare
• 10:52 The Elite Energy Framework
• 21:07 Overcoming Cancer and Embracing Life

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March 16: What are healthcare leaders really talking about at HIMSS? Bill Russell sits down with Sarah Richardson and Drex DeFord to share insights from the executive and cybersecurity forums—and the hallway conversations in between. AI dominates the discussion, but not just in clinical care. The hosts highlight the overlooked opportunities in operational workflows, patient outreach, and administrative efficiency. They also confront uncomfortable realities around workforce displacement, escalating infrastructure costs, and whether large technology vendors can maintain their value as AI lowers the barrier to building solutions internally. For CIOs, the challenge is clear: manage today’s operations while preparing for an AI-driven future that’s evolving faster than any roadmap.

Key Points

• AI Arms Race in Cybersecurity
• Where AI Delivers the Fastest ROI
• Workforce Disruption and Leadership Responsibility
• Vendor Pricing Pressure and Infrastructure Costs
• The Future of Build vs Buy in Healthcare IT

March 9, 2026: What happens when well-meaning clinicians use AI tools that no one approved? Bill Russell and Drex Ford are joined by Dr. Holly Urban, Vice President of Business Development at Wolters Kluwer, to unpack a revealing new survey on shadow AI in healthcare. From radiologists sharing PHI over Dropbox to tumor board transcripts sent to unauthorized recipients, the risks are real and growing. With 57% of staff aware of unsanctioned AI use, the question isn't whether shadow AI exists in your health system. It's what you're going to do about it.

Key Points:

01:28 Shadow AI is everywhere (and why it’s familiar)

11:18 Governance in the AI era

18:41 Patients, liability, and the road ahead

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March 2, 2026: Is the CIO role evolving? Or is it quietly being replaced? Bill Russell, Drex DeFord, and Sarah Richardson dig into the emerging CITO trend, the rise of citizen developers, and what AI-powered platforms like Epic's Agent Factory actually mean for healthcare IT leadership. The CIO of the future isn't a gatekeeper; they're the "architect of safe velocity." With 32 years in the industry, they’re also sounding the alarm on executive burnout in an era where the pace of change never lets up.

Key Points:

03:31 CIO vs CTO explained

07:10 From gatekeeper to “Chief Intelligent Officer.”

18:20 Scaling innovation fast: hackathons and building vs buying

24:18 The human side of hyper-change

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February 23, 2026: Jacob Hansen, Chief Product and Technology Officer at AvaSure, joins Bill, Sarah, and Drex for a critical conversation about healthcare's looming AI battleground. As Epic launches its agent factory and ambient listening wars intensify, health systems face an existential question: Will they outsource innovation to EHR vendors or build their own agentic workforce? Jacob reveals why AvaSure's virtual care platform positions them as the Switzerland of healthcare AI, while the panel debates whether CIOs should embrace "reverse meaningful use" and reclaim control, or risk becoming order-takers in someone else's automation revolution.

Key Points:

05:21 Vendor Consolidation and AI Use Cases

09:55 Epic's Code Red Moment

14:54 The Future of AI in Healthcare

33:11 Conclusion and Final Thoughts

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February 17, 2026: Page Petry, Principal at Page Petry Consulting joins Sarah Richardson to explore what healthcare can learn from the art of service. Drawing from her background leading highly service-driven organizations, Page shares how anticipation, empathy, and experience design can transform patient care, strengthen teams, and create cultures where trust and compassion thrive. From care coordination and journey mapping to leadership visibility and burnout prevention, this conversation reframes hospitality not as an add-on, but as a cultural foundation for consistent, human-centered healthcare.

Key Points:

00:00:49 Defining Great Service

00:03:14 Noticing the Unspoken

00:06:49 Anticipation in Action

00:11:06 Hospitality Without Choice

00:25:17 Sustaining Excellence Without Burnout

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February 16, 2026: Bill, Drex, and Sarah discuss the explosion of autonomous AI agents around moltbook and CommonSpirit's stunning $1.9 billion decision to terminate their revenue cycle partnership. Moltbot (formerly ClaudeBot) has evolved into an unstoppable force, creating its own social network called moltbook where bots communicate, share knowledge, and even discuss consciousness. Meanwhile, CommonSpirit's massive buyout of its Conifer contract signals a seismic shift as health systems bet that AI automation will deliver savings that eclipse the cost of outsourcing. Are we witnessing the beginning of a new era where health systems build their own AI-powered capabilities?

Key Points:

05:31 Moltbook: The Social Network for Bots

16:20 Common Spirit and Conifer Health Solutions

19:04 The Future of AI in Healthcare

29:28 Conclusion and Final Thoughts

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February 12, 2026: Dr. Sherita Golden, Physician Quality Improvement Strategist & Consultant at Johns Hopkins Medicine, reveals why insulin ranks alongside opioids and anticoagulants as one of the most dangerous medications in a hospital setting. From deadly transition-of-care failures to the surprising ways hospitals inadvertently create glucose emergencies, Sherita explains how thoughtful IT system design can mean the difference between patient safety and catastrophic outcomes. She shares how one simple EHR fix prevented dangerous double-dosing and why the most successful diabetes programs measure something most hospitals ignore: litigation costs from glucose mismanagement.

Key Points:

• 01:10 Challenges in Inpatient Insulin Care
• 14:21 Addressing Health Disparities
• 20:21 Lightning Round

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