December 4, 2025: Candice London, SVP of Client Success at Clearsense, shares the unfiltered truth about her transition after 20 years in health systems. She reveals why the move was more humbling than she expected, the mindset shifts that made the difference, and the one critical mistake healthcare organizations keep making with digital transformation. If you've ever wondered whether you could make the leap to trying something new—or why your latest technology implementation isn't solving the problems you expected—this conversation offers rare insights from someone who's lived on both sides of the table.

Key Points:

• 05:35 Misconceptions in Digital Transformation
• 08:24 Candice's Advice for Career Transitions
• 13:18 Balancing Work and Life as a Leader
• 14:23 Conclusion and Final Thoughts

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December 1, 2025: As AI tools rapidly transform healthcare IT workflows, leaders face an unexpected challenge: what happens when your team becomes dramatically more productive? Bill Russell, Drex DeFord, and Sarah Richardson explore the productivity paradox hitting healthcare organizations—when AI enables staff to accomplish in hours what once took weeks, do you need fewer people or different approaches? From closing open positions to managing "cozy" employees who've mastered automation, they debate real strategies for navigating this shift. Whether you're a process-driven leader or innovation-focused builder, this discussion reveals how AI is forcing healthcare IT to rethink staffing, workflow waste, and organizational culture before it's too late.

Key Points:

• 02:56 AI in the Workplace: Efficiency and Challenges
• 17:15 Leadership Styles and AI Integration
• 20:33 Approaching the AI Wave
• 26:23 Balancing Leadership Styles
• 32:11 End-of-Year Reflections and Predictions

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November 24, 2025: Healthcare organizations are drowning in applications they can't even inventory, especially after mergers and acquisitions. But the real shock comes when they try to access archived data years later. Dave Dyell, Managing Partner at Innovative Consulting Group, reveals why cloud storage fees are forcing health systems to rethink their entire archiving strategy, particularly for medical imaging. With AI initiatives on the horizon, the way you archive data today determines whether you can afford to use it tomorrow. Learn why strategic planning for data archiving isn't optional anymore—it's the difference between controlling costs and watching them spiral out of control.

Key Points:

• 03:12 Archiving and Data Management
• 09:30 On-Prem vs Cloud Storage
• 18:33 Future Strategies and Conclusion

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November 21, 2025: What if your organization could reclaim millions of dollars just by rethinking processes you already have in place? Bill Willis, CTO of IDMWORKS, discusses the hidden costs plaguing healthcare IT, from runaway cloud storage bills to the shocking economics of password resets. Discover why identity management isn't just a security issue but a massive financial opportunity, how HR-IT integration is transforming onboarding from a week-long wait to day-one productivity, and why the cybersecurity crisis isn't really about technology at all. With real-world examples showing $2.5M to $5M in annual savings, this episode delivers the business case healthcare leaders need to drive change in 2026.

Key Points:

• 01:06 Boston City Tour Highlights
• 02:36 Discussion on AI and Cloud Costs
• 10:05 Cybersecurity and Identity Management
• 19:12 Operational Efficiency and Cost Savings

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November 20, 2025: What if transforming your operating rooms started in the parking lot? Dr. Sarah Pletcher, Chief Digital Health Officer at Houston Methodist, is joined by Joseph Seliski, Director of Technology Strategy and Digital Health at Allegheny Health Network, to discuss why surgical innovation requires thinking far beyond the OR itself. From ambient cameras tracking efficiency to AI that reads 8,000-page charts instantly, she shares how Houston Methodist is reimagining the entire surgical journey. Discover why AI is "like glitter at a craft party"—it's everywhere now—and learn the surprisingly simple strategy for getting started: start small, but plan big. Plus, Sarah shares career advice that's guided her through decades of healthcare innovation.

Key Points:

• 03:09 Innovations in Surgical Care
• 09:17 Balancing Technology and Human Touch
• 13:28 Advice for Health Systems: Starting Small
• 15:06 Lightning Round

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November 18, 2025: Ever wonder why empathy gets dismissed as a "soft skill" when it's actually your most powerful leadership tool? Eric Williamson went from being what he calls an expert jerk to becoming a jerk expert, and his transformation story will change how you think about workplace dynamics. From invisible disengagement in hybrid teams to managing star performers who steamroll everyone, Eric shares practical wisdom on navigating today's most challenging leadership scenarios. Discover his three-step AAA method for staying measured under pressure, learn why your one-on-ones might be completely missing the mark, and find out how to hold people accountable without losing your humanity. This conversation is packed with real talk about creating connections in environments where face-to-face interaction is increasingly rare.

Key Points:

• 01:25 Eric's Transformation Journey
• 02:28 The Importance of Empathy in the Workplace
• 04:21 Recognizing Jerk Behavior
• 07:35 Interview Tips to Identify Toxic Cultures
• 10:01 The AAA Method: Assess, Analyze, Act
• 16:19 Empathy in Hybrid Work Environments
• 23:46 Building Remote Culture
• 27:49 Speed Round: Funniest Jerk Stories
• 29:41 Practical Steps to Show Up Better at Work
• 33:44 Empathy as a Powerful Tool

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November 17, 2025: How does a 25-bed critical access hospital successfully stop a cyberattack when larger health systems fall victim? George Pappas, CEO of Intraprise Health, unpacks the Colorado hospital that shows how security culture beats expensive technology. The conversation reveals why vendor transparency remains elusive despite high-profile breaches, explores the harsh reality of hospitals that know their vulnerabilities but lack resources to fix them, and tackles AI governance challenges that traditional testing methods can't address. From Oracle-Cerner incidents to the frozen HIPAA NPRM, this episode delivers hard truths about healthcare security's funding gaps and the practical strategies that actually work for margin-pressed organizations.

Key Points:

• 01:45 Vendor Contracts and Legal Challenges
• 06:21 Challenges with Cloud Security
• 11:26 Critical Access Hospitals and Cyber Preparedness
• 17:47 AI in Healthcare: Opportunities and Risks

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November 12, 2025: After a major consolidation and Epic implementation during COVID-19, Ballad Health could have focused solely on survival. Instead, Pam Austin, CIO at Ballad Health, partnered with Chris Jenkins, EVP of Digital Strategy and Enterprise Imaging at Healthlink Advisors, to build a comprehensive five-year digital roadmap anchored in six strategic pillars. This conversation explores how they established IT governance that turns noise into clarity, created an Office of the CIO to free leadership for strategic thinking, and achieved millions in savings through application rationalization. Pam and Chris reveal why transparency drives engagement, how they keep 400+ team members aligned with the organizational mission, and their essential advice for healthcare leaders embarking on large-scale digital transformation.

Key Points:

• 00:53 Creating a Five-Year Roadmap
• 07:49 Maintaining Focus and Prioritization
• 12:26 Office of the CIO and Strategic Impact
• 17:52 Sustained Success and Future Advice
• 20:12 Final Thoughts and Key Takeaways

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