February 17, 2026: Page Petry, Principal at Page Petry Consulting joins Sarah Richardson to explore what healthcare can learn from the art of service. Drawing from her background leading highly service-driven organizations, Page shares how anticipation, empathy, and experience design can transform patient care, strengthen teams, and create cultures where trust and compassion thrive. From care coordination and journey mapping to leadership visibility and burnout prevention, this conversation reframes hospitality not as an add-on, but as a cultural foundation for consistent, human-centered healthcare.

Key Points:

00:00:49 Defining Great Service

00:03:14 Noticing the Unspoken

00:06:49 Anticipation in Action

00:11:06 Hospitality Without Choice

00:25:17 Sustaining Excellence Without Burnout

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April 21, 2026: What happens when a young mother with no plan, no car, and no housing decides she's done surviving and ready to lead? Lead Consultant and Author of “Extraordinary Ordinary Women,” Mandy Crosby joins host Sarah Richardson to share the unfiltered story behind her journey from medical assistant to healthcare IT executive advisor. From the leader who refused to put her on a do-not-hire list to the moment she raised her hand for Epic training and changed her career forever, Mandy's story explores potential, grace, and legacy.

Key Points:

• 05:27 Second Chances at Work

• 09:41 Seeds and Self-Worth

• 15:19 Give Flowers and Intuition

• 20:49 Mentorship Skills Inventory

• 26:15 Speed Round

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April 16, 2026: In this personal and powerful episode of Flourish Soundbytes, Sarah Richardson welcomes healthcare leader and author of “Poppy’s Story” Ashley Jester for a conversation that goes far beyond professional achievement. Ashley shares the journey of her pregnancy, one that shifted from joyful expectation to a fight for life. Ashley reflects on how purpose conquered pain, what she wishes the healthcare system had offered her, and how her daughter, nearly three years old and thriving, continues to inspire every single day.

Key Points:

• 01:00 Ashley’s Healthcare Path

• 02:37 Pregnancy Turns Critical

• 10:14 Purpose Over Pain

• 15:02 Advocacy and New Normal

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April 9, 2026: What happens when a healthcare communications professional becomes the patient no one listened to? Grace Vinton, Director of Media Relations at Supreme Communications and Host of the “HITea With Grace” podcast, joins Sarah Richardson on Flourish Soundbytes. From making the case for patients on innovation panels to arguing that caregivers deserve a seat at the governance table, Grace challenges the industry to move from treating patients as case studies to recognizing them as lived experience experts. It’s not just right, it's financially genius.

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Key Points:

• 01:21 Storytelling to Advocacy

• 06:43 Caregivers Need a Seat

• 10:19 Chief Patient Officer

• 19:35 AI Tech Stack and Wrap

March 31, 2026: For decades, Lisa Davis was often the only woman in the room, navigating the highest levels of corporate leadership while quietly asking the questions so many women dare not voice out loud. Now, as Founder and CEO of Davis Core Advisory and author of the upcoming book “The Only Woman in the Room”, Lisa joins Sarah to unpack why the workplace system hasn't kept pace with women's ambitions, what separates healthy perseverance from fear-based endurance, and why the rise of AI makes diverse voices more urgent than ever.

Key Points:

• 03:56 Why Work Still Penalizes Women

• 06:40 Stay, Stretch, Or Leave

• 14:25 Leadership Identity Lessons

• 20:04 Book Launch And Farewell

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March 25, 2026: How can healthcare organizations move faster on adopting new technology while navigating complex procurement processes? Rob Courtney, Healthcare CTO at Carahsoft, joins Sarah Richardson at HIMSS to share how Carahsoft is bridging that gap.

By acting as a master aggregator, Carahsoft helps vendors access the healthcare market while giving providers vetted solutions that solve real problems. From driving demand through events and marketing to simplifying contracting with pre-built agreements, the model accelerates both discovery and decision-making.

Rob also highlights emerging innovations, including AI-powered revenue cycle tools and clinical solutions that improve outcomes and reduce costs—showing how the right partnerships can deliver measurable impact across healthcare.

Key Points:

• Carahsoft’s Model Explained

• What CIOs Should Look for in Vendors

• AI Driving Financial and Clinical Outcomes

• Reducing Procurement Friction and Sales Cycles3

March 18, 2026: Pure Storage just became Everpure, and the timing couldn't be more intentional. In this executive interview recorded live at HIMSS, Chris Kopinski, Head of Healthcare and Life Sciences at Everpure, unpacks what the rebrand really means and why it matters for health systems navigating AI acceleration, cybersecurity pressure, and relentless margin compression.

Key Points:

• 01:12 EverPure Rebrand Explained

• 03:09 Healthcare Priorities AI Cyber Costs

• 05:15 Data Foundation for AI at Scale

• 07:06 Partnership Model and Wrap Up

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March 17, 2026: Bree Bacon doesn't just talk about burnout; she survived it. Author, Speaker, & Elite Energy™ Coach, Bree spent years giving 110% to everything until panic attacks and her miscarriage forced her to crash. What she discovered in the aftermath became a life-saving framework that challenges everything healthcare leaders think they know about performance, capacity, and sustainable success. Elite Energy isn't just a theory; it’s tested through fertility loss, chemotherapy, and the impossible choice between career and survival.

Key Points:

• 02:54 The Reality of Burnout

• 07:37 Bree's Personal Journey with Healthcare

• 10:52 The Elite Energy Framework

• 21:07 Overcoming Cancer and Embracing Life

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