July 9, 2024: Reid Stephan, VP and CIO of St. Luke’s Health System, and Michael Ng, CEO and Co-Founder of Ambience Healthcare, dive deep into the transformative potential of AI co-pilots in healthcare, specifically focusing on ambient scribing. How can AI scribing shift the balance, allowing clinicians to spend more time on patient care? The discussion explores the diverse needs across specialties and the challenge of creating tailored solutions for each. What does it mean for AI scribing to move beyond a point solution to a comprehensive platform addressing pre-charting and post-visit workflows? How can healthcare leaders ensure they select the right AI partner to achieve these goals? This episode examines the current state of AI scribing and envisions a future where AI drives comprehensive care transformation, improving clinician satisfaction and patient outcomes.

Key Points:

• 00:42 Meet Michael Ng: Journey and Mission of Ambience Healthcare
• 02:25 The Impact of Ambient Scribing on Healthcare
• 05:36 Challenges and Innovations in AI Scribing
• 12:50 Future of AI in Healthcare and Conclusion

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July 4, 2024: Michael Restuccia, SVP and CIO of Penn Medicine, explores the complexities and triumphs of leading a major academic medical center's IT department for over 17 years. How does one maintain momentum and innovation over such a long tenure? Michael delves into the importance of building a strong, mission-driven team and fostering a collaborative culture, especially in a hybrid work environment. They discuss the challenges of balancing budgets, the evolution of electronic health records, and the cautious yet optimistic approach to integrating AI in healthcare. What qualities make a successful team member in such a demanding field, and how do you retain top talent amidst fierce competition? Michael also shares insights into how technology can reduce administrative burdens for clinicians, improve patient care, and drive operational efficiency. This conversation provides a deep dive into the strategic thinking required to navigate the ever-evolving landscape of healthcare IT.

Key Points:

• Leadership Challenges
• Team Building
• Budget Management
• EHR Evolution
• Technology Integration

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June 27, 2024: David Ingham, CIO at Allina Health, discusses topics surrounding legacy systems and clinician administrative burden. They explore the dual role of Allina One employees and delve into Dave's unique journey from phlebotomist to CIO. The discussion raises important questions: How can the healthcare system minimize the administrative burdens on clinicians? What strategies are effective in reducing "pajama time" for healthcare providers? How can hospitals leverage AI and other technologies to enhance patient and clinician experiences while mitigating risks? David shares insights on the challenges of maintaining a legacy EMR system, the critical role of organizational change management, and the ambitious goal of improving patient rest in hospitals. The episode underscores the importance of balancing technological innovation with patient care and clinician support.

Key Points:

• Technology Integration
• Legacy Systems
• Clinician Administrative Burden
• Patient Care Improvement
• Change Management

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UnHack (the Podcast): Cybersecurity Synergy: Strengthening CISO and CTO Partnerships in Healthcare

June 24, 2024: In this episode of UnHack the Podcast, host Drex DeFord dives deep into the critical relationship between CISOs and CTOs in healthcare. Featuring insights from top cybersecurity leaders, the discussion explores how these key roles can collaborate effectively amidst inherent conflicts. Learn how empathy, open communication, and strategic compromise can lead to stronger cybersecurity programs and better patient outcomes. Don’t miss the post-podcast wrap-up with Shana Hofer as she and Drex analyze the key takeaways and share practical advice for fostering trust and maintaining a balanced relationship.

Key Points:

• 0:00 UnHack (the Podcast) 20240624
• 00:05 Introduction
• 00:47 The Importance of CISO-CTO Relationships
• 05:43 Michael Meis (University of Kansas Health System): Healthy Friction
• 08:27 Hugo Lai (Temple University Health): Proactive Relationship Building
• 09:13 Dr. Jesse Fasolo (St. Joseph Health): Building Effective Relationships
• 12:52 Dee Young (UNC Healthcare): Pivotal CISO-CTO Partnership
• 15:48 Recap with Shawna Hofer (St. Luke’s Health System)
• 30:38 Outro

Remember, Stay a little paranoid.

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June 20, 2024: Brad Reimer, CIO of Sanford Health, discusses his perspective on the evolving role of technology in rural healthcare. They explore the distinctions between the CIO and CDO roles and the importance of cohesive relationships within the C-suite. What are the key differences between traditional IT roles and modern digital leadership? Brad and Bill delve into the challenges and innovations in virtual care, remote patient monitoring, and the transformative potential of AI and computer vision. How can emerging technologies bridge the healthcare gap in rural areas, and what are the economic impacts of virtual care on patients' lives? The conversation also highlights the integration of genomic data into patient care and the delicate balance of adopting new technologies within budget constraints. How do organizations prioritize innovation while maintaining financial prudence? This insightful discussion sheds light on the future of healthcare delivery in rural settings and the strategic vision required to drive meaningful change.

Key Points:

• Technology integration challenges
• Virtual care innovation
• Digital divide solutions
• Rural Healthcare
• Fostering Innovation

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June 18, 2024: Reid Stephan, VP and CIO of St. Luke's Health System, interviews Dr. Ashis Barad MD, CDIO, and Joey Seliski, Director of Operations and Strategy (Digital Health), from Allegheny Health Network. They discuss the transformative potential of ambient listening technologies like AI scribes, questioning how these tools can improve note quality and diagnosis accuracy without merely increasing clinician workload. What does it mean to truly humanize healthcare through technology, and how can we balance the excitement of digital health innovations with the necessity of practical, ROI-driven implementations? Ashis and Joey share their experiences and predictions, diving into the evolving role of clinicians in an AI-enhanced landscape and the impact of personalized patient engagement on care outcomes.

Categories: Digital Health & Emerging Technology

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Flourish: Redefining Success - Lisa Esch's Story of Transformation and Fractional Leadership

June 17th, 2024: In the first episode of 'Flourish,' host Sarah Richardson explores the forefront of healthcare innovation with guest Lisa Esch, a seasoned digital transformation and strategy executive. The discussion covers Lisa's journey from her role at NTT Data Services to founding Advisory.Studio, focusing on the challenges and opportunities of fractional executive work. They delve into the issues of ageism, the importance of networks in career transitions, and the potential of generative AI in transforming healthcare operations. Key topics include the significance of a clear value proposition for startups, the impact of emerging technologies, and strategies for reducing administrative burdens in healthcare.

Key Points:

• 0:00 Flourish: Redefining Success: Lisa Esch's Story of Transformation and Fractional Leadership
• 00:33 Introduction to the Guest
• 04:31 Navigating Ageism in the Workplace
• 06:27 The Rise of Fractional Work
• 15:15 Challenges and Opportunities for Startups
• 24:12 Point Solutions and Business Transformation
• 25:37 The Role of the CIO in AI Strategy
• 28:09 The Evolution of EMRs and Organizational Change
• 29:14 The Importance of a Clear AI Strategy
• 31:59 Speed Round: Healthcare Technology and Automation
• 34:33 Challenges and Hopes for Healthcare Interoperability
• 36:41 Conclusion and Final Thoughts

Stay connected, stay curious, and keep flourishing.

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June 13, 2024: Jason Joseph, Chief Information and Digital Officer at Corewell Health, talks about the monumental digital transformation following the merger of Spectrum Health and Beaumont. How does Corewell navigate the complex integration of cybersecurity, infrastructure, and core applications? What challenges arise in standardizing workflows across diverse hospital systems, and how does the organization plan to optimize its One Epic ecosystem? Jason also explores the role of AI in healthcare, pondering its potential to revolutionize call centers, home health, imaging, and patient and clinician experiences. What are the implications of ambient computing for clinicians, and how does it alleviate their documentation burdens? Finally, Jason reflects on leadership qualities vital for driving innovation in healthcare IT, emphasizing accountability, humility, and teamwork. As Corewell lays the foundation for future advancements, what strategic initiatives will shape its path forward?

Key Points:

• Digital Transformation Milestones
• One Epic Ecosystem
• AI Integration Strategies
• Leadership in Healthcare IT
• Patient and Clinician Experience

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