Join us as we dive into the journey of Mark Jones, a Salesforce admin with a profound dedication to nonprofit organizations. Mark's evolution from a passionate nonprofit worker to an acclaimed 10-time certified Salesforce professional is nothing short of remarkable. He embodies the essence of community and philanthropy, leading by example through initiatives like his local user group and the founding of Automation Dreamin'. His insightful narrative promises to shine a light on the unique challenges and triumphs of navigating the Salesforce ecosystem within the nonprofit realm.

As we chat with Mark, his experiences bring to life the 'ohana' spirit of the Salesforce community, emphasizing the importance of hands-on learning and the power of connection. This episode serves as a testament to the idea that the Salesforce ecosystem is far more than a collection of professionals—it's a tight-knit family that champions ongoing education and mutual upliftment.

Mark is a 10x Certified Salesforce Professional working as a Salesforce Consultant for Time Technology. Mark is the leader of the Newcastle upon Tyne Salesforce User Group and speaks regularly at various community events and conferences. An avid lover of Process Automation, specifically Flow, Mark is also one of the founders of Automation Dreamin’, a Trailblazer Community Conference focused on all things Process Automation. Mark also runs two Salesforce blogs, the Ragamuffin Admin and the Flow Architect.

https://www.linkedin.com/in/thisismarkjones/