To Care is Human

De: The Beryl Institute
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  • Resumen

  • Stay connected to the changing landscape of Patient Experience through the To Care is Human Podcast Series. The Beryl Institute is committed to elevating the human experience in healthcare by providing a platform for all voices in patient experience to be heard. Join us weekly as the Institute shares conversations with those leading, delivering, and receiving care. Hosted by Jason Wolf, PH. D., CPXP, President The Beryl Institute Tiffany Christensen, CPXP, Vice President Experience Innovation The Beryl Institute.
    2021
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Episodios
  • Broaden the Scope of What You Consider Experience

    Broaden the Scope of What You Consider Experience
    Aug 26 2024

    Stacy Palmer, Senior Vice President & COO of The Beryl Institute, sits down with Pattie Cuen, Senior Vice President of Jarrard Inc., to discuss a recent consumer survey about public values in healthcare experience. Listen in as Cuen shares key insights and emphasizes the importance of seeing the bigger picture of experience by focusing on multiple factors simultaneously.
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    24 m
  • A Human Experience Pioneer in Brazil

    A Human Experience Pioneer in Brazil
    Aug 5 2024

    Marcelo Alvarenga, CEO of ConectaEXP Brazil, joins Jason Wolf, CEO & President of The Beryl Institute to discuss his passion for education in the healthcare experience space in Brazil. Listen in as Alvarenga describes the innovative efforts he has helped lead that have inspired Brazilian healthcare institutions to commit to a focus on human-centered care.
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    42 m
  • You Can’t Go Wrong If You Do Right by the Patient

    You Can’t Go Wrong If You Do Right by the Patient
    Jul 22 2024

    Julian Manriquez, Supervisor for Hospitality Services at City of Hope, discusses how his 110-acre campus strives to provide visitors with a five-star transportation and wayfinding experience through a unique Ambassador program. Listen in as he describes the critical roles of innovation and evolution throughout the program’s beginnings, survival during the COVID-19 pandemic, current operations, and plans for the future.
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    21 m
Enfermedades Físicas Hygiene & Healthy Living
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