Episodios

  • Pega’s Alan Trefler: Why most AI projects fail | Ep. 246

    Pega’s Alan Trefler: Why most AI projects fail | Ep. 246
    Sep 16 2025
    Artificial intelligence is powerful, but are businesses using it the wrong way? In this episode of Today in Tech, host Keith Shaw sits down with Alan Trefler, Founder and CEO of Pega, to discuss why so many AI projects are failing and how companies can still unlock real value from generative AI and agentic AI. Alan shares why organizations confuse design-time AI (for creativity and planning) with run-time AI (for execution and reliability), and why that mistake leads to unscalable, risky, and sometimes embarrassing outcomes. From failed AI pilots to the hype around agents, Alan breaks down: Why at least 40% of AI projects fail The dangers of running your business on “prompts” The three categories of AI every business leader must understand How workflows, not prompts, create predictability and trust The future of agentic AI, and how to avoid repeating today’s mistakes
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    38 m
  • How AI is revolutionizing physical security and threat protection | Ep. 245

    How AI is revolutionizing physical security and threat protection | Ep. 245
    Sep 9 2025
    From spotting weapons and detecting smoke to predicting where incidents are most likely to occur, artificial intelligence is reshaping the future of physical security. In this episode of Today in Tech, host Keith Shaw and guest James Benum explore how AI-powered cameras, drones, and large language models are improving response times, reducing false alarms, and helping security teams work smarter. They also discuss the balance between safety and privacy, the convergence of cyber and physical security, and why humans will always play a vital role in protecting people and property.
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    34 m
  • Why your resume isn’t making it past AI | Ep. 244

    Why your resume isn’t making it past AI | Ep. 244
    Sep 2 2025
    Is AI helping or hurting your job search? In this episode of Today in Tech, host Keith Shaw sits down with Cliff Jurkiewicz, Vice President of Global Strategy at Phenom, to uncover the truth behind applicant tracking systems (ATS), the rise of generative engine optimization (GEO), and the new AI-powered job hunt. Discover why your traditional resume may be getting ignored, how AI is quietly reshaping hiring from both the company and candidate side, and what you can do to stand out. Cliff explains the difference between old-school ATS systems and modern intelligent talent platforms, warns about ethical lines job seekers are crossing with prompt injection and fraud, and shares why storytelling and networking are now essential job-seeking strategies. :fire: Key Takeaways: Why legacy ATS systems are like "taping an iPad to a school bus" How to write resumes for AI using GEO and semantic relevance The dangers of resume fraud and prompt injection How to practice interviews with ChatGPT (the right way) Why face-to-face networking is more valuable than ever :pushpin: Whether you're job hunting now or preparing for the future, this episode is packed with real-world strategies and surprising truths.
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    46 m
  • The future of AI: What's broken, what's next? | Ep. 243

    The future of AI: What's broken, what's next? | Ep. 243
    Aug 26 2025
    Generative AI has been hyped for years — but is it delivering real value? In this episode of Today in Tech, Keith Shaw talks with Ketan Karkhanis, CEO of ThoughtSpot, about what’s really working in AI, what isn’t, and where the technology is headed next. From replacing dashboards with AI agents to transforming onboarding, customer service, and engineering productivity, Ketan shares how companies can move beyond the headlines and focus on ROI, culture, and trust. Learn why he believes AI won’t cut jobs — it will actually create new opportunities — and how leaders can avoid “AI theater” and deliver real results. If you want to understand the future of AI adoption — and how to compete with the biggest players — this conversation is for you.
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    47 m
  • Why AI still hallucinates — and how to stop it | Ep. 242

    Why AI still hallucinates — and how to stop it | Ep. 242
    Aug 19 2025
    Generative AI has revolutionized how we write, code, and create—but it still hallucinates. In this episode of Today in Tech, host Keith Shaw sits down with Byron Cook, Distinguished Scientist and VP at AWS, to break down why AI continues to make things up—and what we can do to stop it. They explore: What AI hallucinations really are—and why they’re not always bad How automated reasoning can serve as a “logic cop” for generative AI The challenge of defining truth in business contexts Agentic AI: Why it needs stronger safeguards before widespread adoption How Amazon is using formal methods to improve accuracy and reduce risk When hallucinations are harmless—and when they can cost you your job, money, or reputation If you’re an enterprise leader, developer, or tech enthusiast trying to understand the next phase of trustworthy AI, this is the episode for you. :bell: Don’t forget to like, comment, and subscribe for more tech insights every week!
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    35 m
  • How to Turn Your Entire Workforce Into AI Experts| Ep. 241

    How to Turn Your Entire Workforce Into AI Experts| Ep. 241
    Aug 12 2025
    AI isn’t just for data scientists anymore. In this episode of Today in Tech, host Keith Shaw talks with Red Hat Distinguished Engineer Mo Duffy about how businesses can empower everyone — from HR to marketing to customer support — to become fluent in AI. Discover: Why AI fluency is becoming a must-have skill like internet literacy A four-layer AI skills pyramid: from prompt engineers to AI researchers The role of open source in democratizing AI expertise How vibe coding and AI assistants are lowering the barrier to building tools Real-world success stories and ethical considerations in AI adoption Whether you're a leader trying to upskill your workforce or an employee looking to grow your AI capabilities, this conversation will give you the blueprint for success in an AI-first workplace. Don’t forget to like, comment, and subscribe for more episodes every week!
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    33 m
  • Why the future of work runs through your browser | Ep. 240

    Why the future of work runs through your browser | Ep. 240
    Aug 5 2025
    Is your web browser still built for consumers — but your business has moved on? In this episode of Today in Tech, Keith Shaw sits down with Bradon Rogers, Chief Customer Officer at Island, to explore the rise of enterprise browsers — purpose-built tools that enhance security, improve user experience, and unlock productivity in a browser-first world.Bradon breaks down how enterprise browsers are transforming app delivery, boosting cybersecurity, and enabling organizations to say yes more often — without compromising on control. From generative AI integration to post-quantum security, learn why this technology could become the new standard for every organization in the next five years. Topics covered: Why traditional browsers are misaligned with enterprise needs The evolution from consumer to enterprise browser Security, compliance, and shadow IT use cases How enterprise browsers enable AI-powered workflows The “say yes” philosophy and improving user experience Predictions on browser adoption and industry impact Don’t forget to like, comment, and subscribe for more episodes of Today in Tech.
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    37 m
  • Is Google search dying? How generative AI is reshaping the internet

    Is Google search dying? How generative AI is reshaping the internet
    Jul 29 2025
    Generative AI tools like ChatGPT, Claude, and Perplexity are shaking up the world of search—and putting pressure on Google’s dominance. In this episode of Today in Tech, host Keith Shaw speaks with Thais Castello Branco, Head of Marketing and Strategy at Exa, about how AI is transforming how we search, how businesses are adapting, and what the future of discovery looks like.Topics covered: Why users are abandoning traditional search engines The evolution from SEO to GEO (Generative Engine Optimization) How AI agents are becoming the primary searchers What companies must do to stay visible and relevant How generational behaviors are shaping search trends Whether you're a digital marketer, tech leader, or AI enthusiast, this conversation will change how you think about search.
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    37 m