Discover the transformative power of emotional intelligence in sales and leadership with our special guests, Joey Rodriguez and Katie Hasson. Joey, a loan officer who pivoted from the food and beverage industry to the mortgage sector, shares his unique journey and insights. Katie, a seasoned sales and leadership coach, explains how her diverse background—from selling books door-to-door to coaching professionals—shapes her approach to personal and professional development. Together, they reveal the secrets to aligning personal values with behavior and recognizing different behavioral styles to improve sales strategies and business relationships.

Learn how emotional intelligence can be the game-changer in understanding and managing both your emotions and those of your clients. We break down the four critical areas of EQ: self-awareness, self-management, social awareness, and social management. Joey and Katie share real-world examples to illustrate the importance of maintaining core routines while being adaptable, recognizing verbal and non-verbal cues, and using self-awareness to enhance interactions. By understanding the four behavioral styles—fighter, detective, entertainer, and counselor—sales professionals can tailor their approach to connect more effectively with clients.

Unlock the potential of meaningful conversations and build trust through emotional intelligence. We explore how empathy, genuine care, and strategic thinking can improve client relationships and drive better sales outcomes. From the initial discovery phase to closing deals and asking for referrals, our discussion emphasizes the importance of listening, asking the right questions, and demonstrating vulnerability. Tune in and discover how continuous practice and self-awareness can help you master EQ, strengthen professional relationships, and inspire others on their journey. Thank you for being part of this insightful exploration into the role of emotional intelligence in sales and leadership.

Key Factors Podcast is Powered by ReviewMyMortgage.com
Host: Mark Jones | Sr. Loan Officer | NMLS# 513437
If you would like to work with Mark on your next home purchase or as a partner visit iThink Mortgage.