• Weird and wonderful patient complaints and how to be a better mediator

  • Apr 15 2021
  • Duración: 45 m
  • Podcast

Weird and wonderful patient complaints and how to be a better mediator

Escúchala gratis

Ver detalles del espectáculo

  • Resumen

  • Talking Optics interviews Dawn Slocombe and Kayleigh Turnbull from specialist consumer mediator, the Optical Consumer Complaints Service (OCCS), to find out about some of the unusual patient complaints they have dealt with. Kayleigh and Dawn also offer advice to practice staff to help improve mediation skills so patient complaints can be handled appropriately before they escalate.

    Editor Simon Jones and features and education manager Mike Hale also look at some of the recent optical sector news.

    More information on the work carried out by the OCCS can be found here https://www.opticalcomplaints.co.uk

    Visit https://www.opticianonline.net for independent news, features and CET
    Más Menos
activate_primeday_promo_in_buybox_DT
Hygiene & Healthy Living
Más Menos

Lo que los oyentes dicen sobre Weird and wonderful patient complaints and how to be a better mediator

Calificaciones medias de los clientes

Reseñas - Selecciona las pestañas a continuación para cambiar el origen de las reseñas.

Reseñas de Audible.com

Opiniones de Amazon
No hay comentarios disponibles