You are all very welcome to Perfecting the Practice, the podcast for behavioral health providers and administrators all about how practice management makes perfect. In this premier episode, our host Sage  is joined by industry experts, Nick Padula and Chris Kalb to discuss how practice management is the cornerstone of successful healthcare delivery, and how technology has a hand in shaping that success. Nick is the Executive Vice President for Therapy Brands Applied Behavioral Analysis Division, and Chris is the Executive Vice President of the Psychotherapy segment at Therapy Brands. Together, they bring their expertise today to give insights into how EHR systems have shaped the behavioral healthcare landscape.

The conversation begins with Nick and Chris discussing their journeys in the industry and how technology has influenced practice management within it. They discuss the relationship between practice management software and the behavioral healthcare industry including how software saves time and increases productivity allowing healthcare providers to focus on helping people while also managing the business aspects of their practices effectively. They also engage in a brief discussion about telehealth and the impact of COVID on it, and round off with a discussion on the pain points of behavioral health practice management that technology tends to solve. Overflowing with information and wisdom gained through extensive experience, today’s inaugural episode provides the perfect springboard for this essential new podcast for behavioral health providers and administrators alike.

The Finer Details of This Episode:

-   Nick and Chris discuss their journeys in the industry

-   Practice management from a technological standpoint

-   How does practice management software influence the behavioral healthcare industry?

-   Leveraging technology to save time and increase productivity

-   How has telehealth changed the healthcare industry?

-   The pain points of behavioral health practice management and how technology solves them

-   The influence of EHR systems on the behavioral healthcare landscape and vice versa

-   Impact of COVID on telehealth

Quotes:

“I'm very proud to be a part of the team that stands in the service of the underserved.”

“I've had some deeply personal family experiences that kind of drew my attention to some of the challenges that our communities face from a mental and behavioral healthcare standpoint.”

“Right now, there's a huge disparity between the ability for providers to serve and the demand that we're seeing for folks.”

“Ultimately, if we can make a provider's day easier, not only is it better for them and easier for them to focus on really engaging with their patient or their client.”

“If you, as a provider, are spending half of your time running your business, that's half of your time not treating patients. And that means that you're leaving half of the people you could have potentially helped in the community to seek care somewhere else.”

“Working with the wrong tools makes any project harder.”

“Practice management must enable compliance and productivity, but it also must include ensuring the satisfaction of the therapist, at the very same time.”

“Implementing and integrating practice management technology has this force-multiplying effect.”

“Mental health stigma is one of the major issues that good therapy has faced throughout the years.”

“The alternative to good design is always bad design. There is no such thing as no design.”

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