Roger Gunter of Cool Springs Collision joins us to talk about best practices after getting into an accident and why the industry is in a unique position currently, and gives us a look inside the body repair process. Contact Cool Springs Collision: https://coolspringscollision.com/ (615) 488-9050 1124 Murfreesboro Rd. Franklin TN 37064 bodyshop@coolspringscollision.com Welcome to Toyota Talk, the podcast that helps you navigate the automotive world, take good care of your vehicle, and be in control of the car-buying process. Hosted by Toyota of Cool Springs, located at 1875 West McEwen Drive, Franklin, TN 37067. Shop our inventory: https://www.toyotaofcoolsprings.com/ 0:00 Start 0:13 Intro 1:02 Roger Gunter Background 1:42 Why does it take so long to repair my car today 3:10 How is the collision repair world different than it was in the past 5:08 Should I tow my car directly to the body shop after a wreck 7:02 How to choose a shop that works with my insurance 8:18 What makes Cool Springs Collision different 9:28 What to do after getting into a car accident 11:17 Biggest piece of advice when getting your car repaired 12:00 How to contact Cool Springs Collision 12:40 Be safe--Don't text and drive! 13:56 Outro