• Brian Inkster describes his journey as an overnight success that took 25 years.
• The plug-and-play law model lets solicitors focus on practising law without administrative burdens.
• Early adoption of cloud technology has been crucial for Inkster's operations.
• Generative AI is often misunderstood; it lacks true intelligence and understanding.
• Lawyers have always used templates; AI should not replace this established practice.
• The legal process engineer role is vital for implementing technology effectively in law firms.
• AI can assist in summarizing documents but lacks the context needed for legal precision.
• The legal industry must not get distracted by AI hype and should focus on existing technologies.
• Brian's vision of success includes creating a supportive environment for solicitors.
• Efficiency in legal services can lead to happier lawyers and better client service.

From running a painting and decorating company to establishing and growing one of the most recognised legal tech brands in the UK, Callum’s journey has not been a typical one. In this session with Stephen he talks about this and, of course, AI’s likely impact on the delivery of legal services (maybe not what you think…).

Practical tips you can introduce every day to improve your chances of achieving business growth.