Episodios

  • Ep 303 || Creating Content for Social
    Jul 23 2024

    eBay’s Blaine Dillard of the Seller Engagement Team visits the podcast this week to talk about how best to create social content for your business. Griff and Kayomi answer questions about taking Returns and Selling Limits.


    Questions?

    Call us! 888-723-4630

    Email us! podcast@ebay.com

    Visit our eBay page!

    Take our Survey!


    Episode Links


    eBay Seller Capital


    Canva



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    25 m
  • Ep 302 || Know Your Margins - Gross and Profit
    Jul 16 2024

    This week, Kevin Reeth of Seller Ledger returns to explain the importance of recording and tracking your margins in order to help your business become more productive. Kayomi and Griff answer questions on configuring your Return Settings and purchasing insurance in excess of what the carriers provide.


    Questions?

    Call us! 888-723-4630

    Email us! podcast@ebay.com

    Visit our eBay page! ebay.com/podcast

    Take our Survey!



    Episode Links

    eBay Advertising Blog


    Return Settings


    Shipping Insurance Help Page





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    29 m
  • Ep 301 || One Seller’s Journey From Below Standard to Top Rated
    Jul 9 2024

    This week, eBay seller Stephanie Franco walks us through the steps she took to rescue her seller account after it slipped to Below Standard. Kayomi and Griff answer your questions about custom Item Specifics, the Stores Discount for shipping supplies, and 1099-K forms.


    Questions?

    Call us! 888-723-4630

    Email us! podcast@ebay.com

    Visit our eBay page! ebay.com/podcast

    Take our Survey! https://connect.ebay.com/srv/survey/a/sellerops.podcast



    Episode Links


    Stephanie Franco’s eBay Store (Lady Suburbia)


    eBay and Form 1099-K



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    30 m
  • Ep 300 || Shipping Hazardous Materials The Right Way
    Jul 2 2024

    Willam Schoonover, Associate Administrator of the Pipeline and Hazardous Materials Safety Administration talks about how to ship hazardous goods you sell on eBay. Griff and Kayomi answer questions about the EU General Product and Safety Regulation (GPSR) which was announced in the 2024 Summer Seller Update last week.


    Questions? You can;

    Call us! 888-723-4630

    Email us! podcast@ebay.com

    Visit our eBay page! ebay.com/podcast

    Take our Survey!


    2024 Summer Seller Update


    2024 Seller Summer Seller Update Forum on Community


    PHMSA Web Site


    eBay Hazardous Materials Policy


    EU General Product Safety Regulation



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    29 m
  • Ep 299 || Supporting and Mentoring Other eBay Sellers
    Jun 25 2024

    Questions?

    Call us! 888-723-4630

    Email us! podcast@ebay.com

    Visit our eBay page! ebay.com/podcast

    Take our Survey! https://connect.ebay.com/srv/survey/a/sellerops.podcast


    This week, Patty Whitlock talks with host Georgea Mpampanis about how she found fulfillment as a seller of vintage jewelry as well as helping other sellers on eBay through the eBay Mentor program. Griff & Kayomi answer questions about shipping restrictions to the UK,, restrictions on running eBay auctions in certain states, and compliance with the EU Digital Services Act.


    Episode Links

    Update to Feedback Removal Policy

    https://community.ebay.com/t5/Announcements/Seller-Check-in-Feedback-Update/ba-p/34523278


    UK Product Safety Regulation

    https://www.gov.uk/guidance/consumer-product-safety-advice-for-staying-safe


    EU Digital Services Act

    https://www.ebay.com/sellercenter/resources/digital-services-act


    DSA in the Fall 2023 Seller Update

    https://www.ebay.com/sellercenter/resources/seller-updates/2023-fall/business#a-simple-way-to-meet-european-regulatory-requirements


    Ohio HB 321 law web page

    https://agri.ohio.gov/programs/auctioneers/resources/hb321




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    36 m
  • Ep 298 || Our Quarterly All Question and Answer Episode
    Jun 18 2024

    This week, Griff and Kayomi answer questions from eBay sellers, addressing topics such as sending offers to buyers, turning off autofill features on item specifics, handling missing packages, and managing inventory. Griff, Kayomi, and Georgea discuss eBay's Seller Weeks program.


    Got a question about selling on eBay? Give us a call! 888-723-4630

    Or send your question to: podcast@ebay.com


    Visit us at ebay.com/podcast to view a transcript of this episode.


    Take our podcast survey


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    25 m
  • eBay for Business - Ep 297 - Sourcing Inventory from Government Agencies
    Jun 11 2024

    Give us a call - 888-723-4630

    Send us an email - podcast@ebay.com

    visit us at ebay.com/podcast

    Welcome to eBay for Business!

    This week, eBay seller Richard Cash joins us this week to talk about his business sourcing and selling government agency surplus merchandise on eBay. Griff and Kayomi answer questions on how Best Offer works with Time Away and an unusual buyer request for shipping items back in a return.

    To have your questions answered on our eBay for Business podcast, call us at 888 723-4630 or email us at podcast@ebay.com. To give us feedback, please take our podcast listener survey at (https://connect.ebay.com/srv/survey/a/sellerops.podcast)

    00:01 - Intro 04:04 - Sourcing Inventory from Government Agencies 13:54 - Q&A and Outro

    New links for Ep 297

    eBay Inc Blog - https://www.ebayinc.com/stories/news/neebay-to-discontinue-acceptance-of-american-express-payments-starting-august-17-2024/

    Surplus Guide for Public Agencies - https://richardcash.net/

    Time Away Help Page - https://www.ebay.com/help/selling/selling-tools/time-away?id=5137&st=3&pos=1&query=Time%20Away&intent=time%20away&lucenceai=lucenceai&docId=HELP1600

    Recurring Links / Phone Numbers / Hashtags Mentioned:

    888-723-4630 - Call in Line

    eBay Seller News Announcements - ebay.com/announcements

    eBay Community - ebay.com/community

    eBay Weekly Community Chat - ebay.com/communitychat

    eBay Help - ebay.com/help/home

    eBay Meetups - ebay.com/meetups

    Managed Payments on eBay - ebay.com/payments

    eBay for Business Podcast - ebay.com/podcast

    eBay Seller Center - ebay.com/sellercenter

    eBay Seller Hub - ebay.com/sh

    eBay System Status - ebay.com/sts

    explore.ebay.com

    facebook.com/eBayForBusiness

    eBay for Business Podcast Listener Survey - https://connect.ebay.com/srv/survey/a/sellerops.podcast

    #ebaypodcast

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    23 m
  • eBay for Business - Ep 296 - Three Customer Service Best Practices
    Jun 4 2024

    Give us a call - 888-723-4630

    Send us an email - podcast@ebay.com

    visit us at ebay.com/podcast

    Welcome to eBay for Business!

    This week, Seller David Ng created his own customer service best practices based on his own experience with frustrated buyers. He shares three of them with us on this episode. Kayomi and Griff answer your questions about bulk listing upload, wildcards in search, and the Ship Time Detailed Seller Rating.

    To have your questions answered on our eBay for Business podcast, call us at 888 723-4630 or email us at podcast@ebay.com. To give us feedback, please take our podcast listener survey at (https://connect.ebay.com/srv/survey/a/sellerops.podcast)

    00:01 - Intro 05:33 - Three Customer Service Best Practices 14:43 - Q&A and Outro

    New links for Ep 296

    David Ng’s eBay Store - https://www.ebay.com/str/allwhowandertrading

    Seller Hub Bulk Uploads - https://www.ebay.com/sh/reports/uploads

    Recurring Links / Phone Numbers / Hashtags Mentioned:

    888-723-4630 - Call in Line

    eBay Seller News Announcements - ebay.com/announcements

    eBay Community - ebay.com/community

    eBay Weekly Community Chat - ebay.com/communitychat

    eBay Help - ebay.com/help/home

    eBay Meetups - ebay.com/meetups

    Managed Payments on eBay - ebay.com/payments

    eBay for Business Podcast - ebay.com/podcast

    eBay Seller Center - ebay.com/sellercenter

    eBay Seller Hub - ebay.com/sh

    eBay System Status - ebay.com/sts

    explore.ebay.com

    facebook.com/eBayForBusiness

    eBay for Business Podcast Listener Survey - https://connect.ebay.com/srv/survey/a/sellerops.podcast

    #ebaypodcast

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    28 m