Volunteer Management

As a champion for nonprofit leaders hell-bent on maximizing the impact of the nonprofit sector, Joan produced this second edition of Joan Garry's Guide to Nonprofit Leadership during COVID lockdown. Drawing on her own experiences as a nonprofit ED, a board leader, a volunteer, and a donor, Joan shares her stories and introduces you to a host of new characters she has met since 2017. Board and staff leaders will see themselves in these folks - recognizing the mistakes and celebrating the successes.

For many nonprofit organizations, volunteers have served a vital purpose in roles ranging from administrative to facility management. With an aging population and the reality of baby boomers entering the next phase of their lives, new ways of recruiting these mature, skilled individuals as volunteers are emerging. Through his research, Dr. Jesse Bolinger presents a compelling case for how their past work experience, educational background, and mental health can play a significant role and be a tool for retaining them in areas that best suit these three basic elements.

You might be a brand-new boss unsure where to start or a struggling supervisor thinking of throwing it in, or perhaps someone who just doesn’t want to lose their humanity on the way to the executive suite. Say Thank You for Everything will help you look after your people, get results for your business, and be the kind of boss you always wanted to have yourself.

In 1982, a 20-something named Michael Ross left home to backpack across Europe. Little did he know that his vacation would set in motion a chain of events that would hurl him into a career where the bosses are seasoned spies, and the work is tracking the world’s most dangerous terrorists. The Volunteer is a fast-paced memoir that provides insight into our world, both pre- and post-9/11, told by a man on the front lines in the war against terror.

It's the height of the prohibition and the Harlem Renaissance and mob kingpin Arnold Rothstein must die. Owney Madden, gangster, and Cotton Club owner, steps up with a plan to take down Rothstein as part of a bigger plot to defeat the tyranny of powerhouse political organization Tammany Hall. Harlem Rhapsody transports you right into the turbulent decade from 1927-1937, from Duke Ellington's debut at the Cotton Club, to the unsolved murder of Rothstein...and the machinations of a secret organization known as The Volunteers.

Et omnia recta - to make things right. In the late 1800s, a secret society was formed by a captain from Teddy Roosevelt’s Rough Riders with the support of the nation’s leading industrialists and bankers. Over a century later, the tradition continues in the same saloons and boardrooms of New York City, where it all began. In this crime thriller, where history and current events unite, Woodbury Kane, Jacob Riis, and Roosevelt himself fight the tyranny of Tammany Hall in the first mission of the volunteers during the turn of the last century.

Every ministry needs capable and reliable volunteers, but so often it feels like no one is coming forward to fill your church's needs. In reality, the people around us do want to volunteer their time and talents, but we often fail to connect potential volunteers to ministry opportunities or lose them somewhere along the way. The Volunteer Effect is your start-to-finish guide to recruiting, leading, and retaining volunteers for your ministry.

To uncover the fate of the thousands being interred at a mysterious Nazi camp on the border of the Reich, a young Polish resistance fighter named Witold Pilecki volunteered for an audacious mission: intentionally get captured and transported to the new camp to report back on what was going on there. But gathering information was not his only task: he was to execute an attack from inside - where the Germans would least expect it. The name of the camp was Auschwitz.

Most churches have a volunteer problem. That problem is holding back their ministry and their church. The trouble is, it's not one problem. It's a collection of issues that all have a negative impact on volunteerism in your church.

Quality management - a discipline that started in manufacturing has migrated to service industries such as hospitality, hotels, and health care. As these industries have embraced quality management practices, we, as consumers, have developed higher expectations for positive, error-free service experiences. Because of this phenomenon, there is increased pressure on non-profit and church organizations to make excellence a guiding principle of managing operations – and who, more than the church, should be doing things with excellence? This book is perfect for anyone who manages the day-to-...

She’s served in battle. She’s killed. She’s watched as her friends have fallen away, either to death or to the brainwashing that forces the government’s agenda into young, hungry minds. But Riley is one of the few citizens who has seen the inside of the Stilts, the flooded buildings that surround Manhattan. Now that she knows what life is really like on the other side of the wall, she must decide which path to take. She can continue her career as a soldier in the Service, or she can turn spy against the government and begin working with the Volunteers.

Many people dream of being at work or school only to realize that they are naked. For university student Danielle Keaton, this dream is about to become her reality. Facing the consequences of a severe lack of judgement, she is forced to make a choice: either give up her scholarships and her plan for graduating from college debt-free, or volunteer to be the test subject in a unique sociological study that will leave her naked and vulnerable to the entire university.

In the summer of 1940, after the Nazi occupation of Poland, an underground operative called Witold Pilecki accepted a mission to uncover the fate of thousands of people being interred at a new concentration camp on the border of the Reich. His mission was to report on Nazi crimes and raise a secret army to stage an uprising. The name of the detention centre - Auschwitz. It was only after arriving at the camp that he started to discover the Nazis' terrifying designs.

A small boy speaking an unknown language is abandoned by his father at an international airport, with only the clothes on his back and a handful of money jammed in the pocket of his coat. In order to understand this heartbreaking and indefensible decision, the story must return to the moment, decades earlier, when Vollie Frade, almost on a whim, enlists in the US Marine Corps to fight in Vietnam. Breaking definitively from his rural Iowan parents, Vollie puts in motion an unimaginable chain of events that sees him go to work for insidious people with intentions he cannot yet grasp.

When customers are truly thrilled about their experience with your product or service, they can become outspoken "evangelists" for your company. This group of satisfied believers can be converted into a potent marketing force to grow your universe of customers.

After writing the first book about why Lean and Six Sigma practitioners should volunteer their skills to help nonprofits, I wanted to give more tangible and real-life examples of how these tools and techniques can be applied. I've reached out to friends and colleagues who are already volunteering their time, and asked them to write a chapter for this first volume, called Lessons Learned from the Gemba.