The Discomfort Zone

How Leaders Turn Difficult Conversations Into Breakthroughs

By: Marcia Reynolds

Narrated by: Karen Saltus

You want people to stretch their limits, but your conversations meant to help them often fall flat or backfire, creating more resistance than growth. Top leadership coach Marcia Reynolds offers a model for using the Discomfort Zone - the moment when the mind is most open to learning - to prompt people to think through problems, see situations more strategically, and transcend their limitations. Drawing on recent discoveries in the neuroscience of learning, Reynolds shows how to ask the kinds of questions that short-circuit the brain’s defense mechanisms and habitual thought patterns. Then, instead of being told, people see for themselves the insightful and often profound solutions to what is stopping their progress. The exercises and case studies will help you use discomfort in your conversations to create lasting changes and an enlivened workforce.

©2014 Marcia Reynolds (P)2014 Gildan Media LLC

Critic reviews

“Reynolds provides brilliant, grounded, and pragmatic tools to elevate a coaching conversation to an opportunity for growth.” (Kevin Cashman, Senior Partner, Korn Ferry, and author of the best-selling Leadership from the Inside Out)

Powerful guidsnce for dynamic times

Loved the material. Great blend of tact, sensitivity, soft/hard skills for growth. Valuable extra resources on her web site, all unique and relevant!