Before she accepted the role of executive director of the Zoological Association of America in 2023, Dr. Kelly George was a researcher with Ohio State University studying human-animal relationships with an emphasis on welfare and behavior. Today she leads the young but growing trade association focused on improving standards of husbandry care, educating the public, and promoting greater conservation efforts for species in human care and in the wild. She describes her first year, where the association is now, where she thinks it is headed, and why it is important for the organization to tell its own narrative.

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As director of research for the Dolphin Research Center, Dr. Kelly Jaakkola spends much of her time studying the cognitive abilities of bottlenose dolphins, as well as, refuting the false or unsubstantiated narratives stemming from all places, recent peer-reviewed publications by authors opposed to marine mammals in human care. One of two of her recent publications examines whether these small cetaceans in human care live in "impoverished" environments. Spoiler alert, they don't. However, Kelly argues in a separate paper that this low bar of animal welfare can and should be raised to include beneficial cognitive challenges that enable animals in zoological facilities, not just dolphins, to thrive when we humans have met most of their physical needs.

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Before she became an expert avian trainer with Natural Encounters, Ari Bailey got her start working with crocodilian species at a time when aversives and physical restraint were still commonly in use. Fortunately, the state of animal training for crocodilians and other ectothermic species has since advanced; in many ways, the same sort of husbandry behaviors commonly seen with mammals and birds can also be seen with reptiles at modern zoological facilities. However, while the principles of operant conditioning used with crocs are the same as with other species, their unique physiology and natural history does influence how modern behavioral science methods are applied. Ari discusses these and other details from training material she's written for professional coursework on crocodilians.

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