The Leadership Podcast Podcast Por Jan Rutherford and Jim Vaselopulos experts on leadership development arte de portada

The Leadership Podcast

The Leadership Podcast

De: Jan Rutherford and Jim Vaselopulos experts on leadership development
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We interview great leaders, review the books they read, and speak with highly influential authors who study them.Copyright © 2016-2025 Rafti Advisors, LLC & Self Reliant Leadership, LLC - All Rights Reserved. Economía Gestión Gestión y Liderazgo
Episodios
  • TLP484: Balancing Innovation with Human Connection

    TLP484: Balancing Innovation with Human Connection
    Nov 5 2025
    Brandon Sawalich is the President and CEO of Starkey, leading 6,000 employees across 29 countries in the hearing healthcare industry. In this episode, Brandon addresses how healthcare leaders balance innovation with human connection. He explains that hearing health requires both cutting-edge AI technology and personalized care from healthcare professionals. He shares leadership lessons from guiding Starkey's transformation into a global brand while preserving its family culture. Brandon discusses how to maintain core values while under pressure to prioritize patient outcomes over stock market demands. Listen to this episode to discover how Brandon leads with purpose in an industry that transforms lives, balances innovation with human connection, and maintains company culture during global growth. You can find episode 484 on YouTube, or wherever you get your podcasts! Watch this Episode on YouTube | Brandon Sawalich on Balancing Innovation with Human Connection https://bit.ly/TLP-484 Key Takeaways [05:01] When asked about balancing innovation with human elements in healthcare, Brandon explains hearing technology has evolved from analog whistling devices to AI-powered solutions, noting "We were the first to pioneer using AI back in 2000, starting in 2017 and we're in our eighth generation now." [07:01] Brandon outlines leadership challenges in managing multiple stakeholders, emphasizing "What's best for the patient is best for our customer is best for Starkey." [08:26] When asked about protecting culture while growing globally, Brandon explains his approach: "We hire for attitude and develop the talent because that attitude has to fit within the Starkey culture." [10:04] Brandon describes their training philosophy as "the Starkey way," emphasizing mentoring over traditional training programs and stating "I want one way" rather than multiple programs. [12:14] When asked about balancing kindness with results, Brandon explains his leadership approach: "I work for you. We all have to hold each other accountable." [14:21] Brandon defines being "the best" in their industry by focusing on sound quality and ease of use, explaining "to be the best is yes, you have to run an efficient company" and have "the best sounding sound quality hearing aid in the world." [15:41] Brandon reveals the hearing aid industry structure: "The hearing aid industry is made up of five companies in the world. Starkey is the only US owned and operated." [16:56] When asked what makes him the best leader, Brandon emphasizes accessibility and continuous learning, stating "I'm always available to the team if they need it" and "I'm always curious." [19:58] When asked about being overwhelmed, Brandon explains he's not overwhelmed because "I love this company. I've been here 31 years and I'm honored to have the job." [24:06] Brandon shares pivotal experiences that shaped his leadership, including leading industry advocacy in Washington D.C. from 2017 and navigating COVID-19 challenges. [30:53] When asked about daily improvement, Brandon identifies time management as key: "my time management and am I spending, you know, the time on, you know, 20% of the things that are going to make an 80% impact for the company." [33:05] Brandon concludes with parting counsel for leaders: "Don't be a blockbuster. Push yourself. You know, innovate or die" and emphasizes "complacency kills." [34:19] And remember…"I have learned silence from the talkative, toleration from the intolerant, and kindness from the unkind, yet strange, I am ungrateful to those teachers" - Khalil Gibran. Quotable Quotes "It's not just about sound and amplifying sound. You have to personalize and customize something in a very personal business because you have to care and hearing healthcare professionals have to care about the patient in front of them and it's better hearing with a human touch." "You have to make your mistakes. You have to fail in order to improve yourself and move forward. You know, if you're going to fail fast." "If you got somebody that's not the right fit, you know, you have to be able to have the courage to hit that head on and make change." "It's not about coming up and say, well, you didn't produce this much. We need to sit down and talk. It's kind of sitting down and a little bit of a human approach. Common sense is, hey, tell me what's going on." "I'm not going to ask anybody to do anything that I wouldn't do myself. And I'll get a cup of coffee, I'll pick somebody up at the airport, whatever it takes. Because again, that's the team approach and very much lead from the front." "You got to be comfortable being uncomfortable." "Don't lose sleep over the competition, lose sleep over are we making progress or not? Are we getting better? Because complacency kills." "Don't be blockbuster. Push yourself. You know, innovate or die. And you've got to have the courage to change because change management. People's afraid of change." Resources Mentioned...
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    35 m
  • TLP483: People Must Feel Valued Before They Can Add Value

    TLP483: People Must Feel Valued Before They Can Add Value
    Oct 29 2025
    Zach Mercurio is a researcher, and optimist instructor who specializes in purposeful leadership and meaningful work. He is the author of "The Power of Mattering: How Leaders Can Create a Culture of Significance," that reveals the psychological foundation that drives human energy and performance in organizations. Zach addresses why 60% of employees don't feel cared for at work and how this creates a mattering deficit leading to quiet quitting or toxic behaviors. He discusses the Optimism course he created with Simon Sinek, which focuses on developing human skills that show people their significance so they believe they can improve any situation. Zach reveals the three essential dimensions people need: feeling noticed (seen and heard), affirmed (their uniqueness makes a difference), and needed (relied upon and indispensable). He explains how organizations can maintain purpose as "the invisible leader" despite quarterly pressures, emphasizing that people won't contribute to bigger purposes until they first believe they're worthy of having one. Listen to discover why the age of AI makes human connection skills irreplaceable and learn the counterintuitive truth that people must feel valued before they can add value. You can find episode 483 on YouTube, or wherever you get your podcasts! Watch this Episode on YouTube | Zach Mercurio on People Must Feel Valued Before They Can Add Value https://bit.ly/TLP-483 Key Takeaways [05:59] Zach defines mattering as feeling significant through being valued and adding unique value. [08:05] Zach explains human energy comes from knowing we matter, with research showing lower cortisol in those who feel significant. [11:15] Zach describes the "mattering wheel" where feeling valued builds confidence to add value. [13:56] Zach notes 40% of feedback fails because people don't feel cared for by the giver. [18:54] Zach outlines "wise feedback": express belief, reaffirm capabilities, offer support. [22:12] Zach defines optimism as believing you can improve moments and explains how digital communication created human skills gaps. [29:22] Zach emphasizes only humans take moral responsibility while noting only 40% feel cared for at work. [33:22] Zach positions matter as a prerequisite to purpose - people must feel cared for before caring about work. [36:12] Zach advises asking "When you feel you matter to me, what am I doing?" and outlines three practices: noticed, affirmed, needed. [38:08] Zach states "hurry and care cannot coexist" and suggests using meetings for relationships, not information exchange. [42:17] Zach explains these "soft" skills need rigorous practice as attention spans dropped to 47 seconds and leadership requires separate human skills. [46:19] Zach challenges leaders to master human skills because leadership is a separate occupation requiring separate skills. [48:20] And remember…"The business of business is relationships; the business of life is human connection." - Robin S. Sharma Quotable Quotes "It's almost impossible for anything to matter to someone who doesn't first believe that they matter." "All human energy is an outcome of knowing that we matter." "The ultimate energizer is knowing that you and your life and your work are worthy of your energy." "We don't build confidence on our own. We build true confidence when we know someone has our back." "People need to be valued to add value." "Feeling valued gives us the confidence we need to add value. The more we add value, the more we see the evidence of our significance, the more we feel valued." "Hurry and care cannot coexist." "When leaders can't connect, they usually try to control. We try to control what we don't understand." "Loneliness is not the outcome of being alone. Loneliness is the outcome of feeling that you don't matter." "It's the quality of the interaction that matters, not the quantity when it comes to loneliness." "People will not care until they feel cared for." "Leadership is a separate occupation. It is a separate occupation that requires a separate set of skills." "Optimism is the belief that the future can be better and that I have what it takes to make it better." "AI will take your job if you do not master the human skills to cultivate trust and care." "The heart of leadership is to inspire." "Feedback without a relationship comes across as aggression." These are the books mentioned in this episode Resources Mentioned The Leadership Podcast | theleadershippodcast.com Sponsored by | www.darley.com Rafti Advisors. LLC | www.raftiadvisors.com Self-Reliant Leadership. LLC | selfreliantleadership.com Zach Mercurio Website | www.zachmercurio.com Zach Mercurio Facebook | www.facebook.com/ZMercurio Zach Mercurio LinkedIn | www.linkedin.com/in/zachmercurio Zach Mercurio Instagram | @zachmercurio Essential Skills to Create a Culture of Mattering - Zach Mercurio
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    49 m
  • TLP482: The 100 Best Books for Work and Life

    TLP482: The 100 Best Books for Work and Life
    Oct 22 2025
    Todd Sattersten brings over 20 years of experience in nonfiction book publishing, and is the author of "The 100 Best Books for Work and Life." He's also the publisher at Bard Press and has dedicated his career to helping leaders navigate the overwhelming world of business literature. In this episode, Todd reveals how he curated 100 essential books into 25 problem-focused chapters, moving beyond traditional business categories to address both professional and personal challenges leaders face. He explains why growth comes from believing change is possible and how daily effort accumulates into meaningful progress. Todd discusses the shift from data-heavy business books toward more introspective, permission-giving literature that acknowledges the chaotic nature of modern leadership. Todd discusses the difficulty of finding quality fiction with positive leadership examples and his preference for books that help readers ask different questions rather than provide step-by-step formulas. Todd concludes by stressing the importance of reading with intention, distinguishing between reading for entertainment versus insight, and building sustainable reading habits that focus on addressing real challenges rather than collecting impressive quotes. Listen to discover how to navigate information overload, identify truly transformative books, and develop the reading habits that separate effective leaders from those who simply accumulate knowledge. You can find episode 482 on YouTube, or wherever you get your podcasts! Watch this Episode on YouTube | Todd Sattersten on The 100 Best Books for Work and Life https://bit.ly/TLP-482 Key Takeaways [03:42] Todd explains his selection process started with 60-70 known books, then Todd describes how the 25 topics emerged naturally from the books themselves - goal setting, habits, leadership, relationships, motivation. [06:48] Todd identifies two key patterns to accumulate people's consistent actions: "growth comes from the belief that change is possible" and "daily effort matters." [13:28] Todd explains that great books redefine problems to create different solutions, citing examples like focusing on better customers rather than better products. [16:02] Todd reveals he's nervous about trendy books, especially about companies or leaders that don't hold up over time. [20:51] Todd believes people recognize tremendous value in listening to work others have already done, whether from Stoics, Buddhists, or other traditions. [23:50] Todd emphasizes reading requires choosing between entertainment versus insight, asking "how will I act differently after reading this." [27:03] Todd explains the data-heavy book trend came from 30 years of neuroscience research but now sees a shift toward permission-giving books. [31:50] Todd identifies "Your Brain at Work" by David Rock as his top pick for explaining brain function limitations. [35:40] Todd describes "Reboot" by Jerry Colonna as transformative for connecting personal stories to leadership effectiveness. [39:17] Todd concludes by encouraging leaders to "build a habit of reading" since most successful leaders are readers. [40:09] And remember…"The things I want to know are in books. My best friend is the man who will get me a book I ain't read." - Abraham Lincoln. Quotable Quotes "Growth comes from the belief that change is possible." "Daily effort matters." "A different way to define the problem creates a different way to solve the problem." "If you don't understand the stories that you have about yourself, then you can't possibly be the best possible leader." "Fiction can provide a really great perspective." "The work is internal most of the time. It's not, hey, I need to go fix some business thing." "Leadership is a journey of growth." "A book still does something that almost every other art form doesn't do." "The people who understand the value of books understand there's a tremendous value in listening to the work others have already done." "Identifying a set of effective solutions… that's what leaders need." "Please build a habit of reading. I can't think of a better habit for a leader." These are the books mentioned in this episode Resources Mentioned The Leadership Podcast | theleadershippodcast.com Sponsored by | www.darley.com Rafti Advisors. LLC | www.raftiadvisors.com Self-Reliant Leadership. LLC | selfreliantleadership.com Todd Sattersten Website | http://toddsattersten.com Todd Sattersten LinkedIn | www.linkedin.com/in/toddsattersten Todd Sattersten Instagram | @toddsattersten
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    41 m
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I've been listening for 3 years and every time I listen to a show I feel like I can go apply the practices discussed in my personal life and lower to mid management career. I have 100% grown as a leader from listening to this show.

Focus on evergreen topics. Meaning they don't cover current events. Only leadership focused self improvement topics.

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