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The People Business

By: Frank Favaro
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  • Summary

  • Ever wonder how certain connections and relationships are able to be created? Welcome to The People Business, powered by ServeCentric Coaching - a podcast about the power of humans making emotional connections in business, athletics, and life. I'm Frank Favaro, licensed Customer Experience coach, and the purpose of this show - and my passion in my work and life - is to help people connect. We are all wired differently, the world is constantly evolving, and connecting is getting harder for many; add in technology and a shifting society and our people skills are rapidly deteriorating.
    Frank Favaro
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Episodes
  • Ep. 29 – Frank Favaro – The Improvement Trifecta: Culture, Customers, Margins

    Ep. 29 – Frank Favaro – The Improvement Trifecta: Culture, Customers, Margins
    Apr 23 2024

    In this episode of The People Business, I joined a three-part CommTALK podcast series where we discussed contemporary business culture, strategies for improvement, and methods for measuring it.


    For more information about this podcast or ServeCentric Coaching contact us at:

    ⁠frank@servecentriccoaching.com
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    28 mins
  • Ep. 28 - Andy Hirko - Invaluable Service

    Ep. 28 - Andy Hirko - Invaluable Service
    Mar 21 2024

    Step into the shoes of Andy Hirko, VP of Relmec Mechanical and treasurer of MCA Cleveland. In this episode, Andy reflects on his humble beginnings of selling projects as a young teenager to now working with notable names in the industry. His down-to-earth approach and steadfast commitment make this a conversation you won't want to miss.


    For more information about this podcast or ServeCentric Coaching contact us at:

    frank@servecentriccoaching.com

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    36 mins
  • Ep. 27 - Robert Beck - Building Meaningful Relationships Coast to Coast

    Ep. 27 - Robert Beck - Building Meaningful Relationships Coast to Coast
    Feb 22 2024

    In this episode, we're joined by Robert Beck, CEO of the 140-year-old JOHN W Danforth Company and the National President of MCAA. A true connector of people in the industry, Robert delves into the significance of continually forging and solidifying relationships. He sheds light on the power of influence and its role in serving the greater good for everyone involved. Amid the earnest conversation, Robert highlights the importance of infusing fun into all aspects of the day. #RobertBeckLeadership #MCAAInfluence #FrankFavaro #JohnWDanforthLegacy

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    31 mins
Economics
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