"When you're appealing to everybody, you're appealing to nobody. You really have to know who you are and differentiate yourself. Home in on that thing that people are going to remember."

Episode Highlights

00:00 Returned to business world after offering advice.

05:06 Importance of mentoring and paying it forward.

09:57 Focus on client needs, not credentials.

10:32 Enthusiasm attracts people. Focus on them and provide value.

15:46 Value in encouragement and diverse experiences.

17:44 Grateful for learning to ask questions, listen, and engage with others.

23:33 Appreciation for sponsorship and ongoing friendship.

26:13 Connect with Dan at dancockerell.com

www.dancockerell.com

About Dan - https://dancockerell.com/about/

Instagram - https://www.instagram.com/dancockerell/

LinkedIn - https://www.linkedin.com/in/dancockerell/

Facebook - www.facebook.com/dancockerellspeaker

The Final Episode

"When you're appealing to everybody, you're appealing to nobody. You really have to know who you are and differentiate yourself. Home in on that thing that people are going to remember."

After 5.5 years and 285 episodes, it's time to say goodbye to the Come Rain or Shine podcast. It's been an incredible ride, filled with valuable lessons and heartfelt connections. I want to express my deep gratitude for everyone who tuned in, engaged with the content, and contributed to the show's success. Thank you for being a part of this journey.

Hosting this podcast has been an adventure that brought on many unanticipated lessons and new friendships. It would take too long to capture them all, so here are three big lessons can be applied to your own journey:

• Momentum and Differentiation: Starting something new, whether it's a business venture or a creative project, can be daunting. Building momentum and finding ways to differentiate yourself from others in your industry are essential steps for success.
• The Power of Enthusiasm and Providing Value: Enthusiasm is a powerful differentiator, and providing value before expecting something in return can help you build lasting relationships and drive business growth.
• Interviewing and Curiosity: Hosting the podcast taught me the importance of asking thoughtful questions, actively listening, and showing genuine curiosity in others' stories. These skills have translated into valuable personal and professional relationships.

As I bid farewell to the podcast, I'm excited to announce that I will continue sharing insights and valuable content through a monthly article. You can sign up for this on my website. I'd love to stay connected with all of you.

Thank you to Jamie and JJ Eubanks and the entire Magical Vacation Planner team for their incredible support. It's been an honor to work with them and showcase their exceptional service.

It's been a privilege to share this leadership journey with all of you. The lessons and stories will stay with me as I transition to my new role at Torrens University in Australia. This chapter of life may have me heading in a new direction, but the impact and memories created with the Come Rain or Shine podcast will remain cherished and appreciated.

One of my favorite customer service books is from legendary author and speaker Bob Farrell. In his book, ‘Give ‘Em the Pickle’, he discusses how to improve client satisfaction and retention through three words, “I’ll be back.”

However, as Jody and I explain in this episode, to earn this phrase, one should not rely on the protocol alone. Contrarily, if you want to go above and beyond in our affairs, dare to fuse selfless service with common sense.

But Dan? How do we equip our employees to do this? The answer is simple: Have a framework to empower from. Give your team the confidence to make critical decisions and proactively communicate expectations.

By doing this, you can ensure your organization will give clients a reason to tell positive stories about you.

Resources:

Order the Book: Give 'Em the Pickle

Connect with Dan:

www.dancockerell.com

Instagram – https://www.instagram.com/dancockerell/

LinkedIn – https://www.linkedin.com/in/dancockerell/

Facebook – www.facebook.com/dancockerellspeaker

[Rebroadcast of one of Dan's favorite episodes.]

“No matter what you’ve done in your life, career and what you’ve been involved with, you’re going to have hard times. And moving on is really the only option you have. You get up and keep moving forward.”

In this episode of Come Rain or Shine, special guests, Clint Hill, and Lisa McCubbin join the show to discuss the history of President John F. Kennedy and Former First Lady Jacqueline Kennedy from their perspective.

A former U.S. Secret Service agent who served under five presidents from Dwight D. Eisenhower to Gerald Ford, Clint is best known for courageously stepping into the presidential motorcade immediately following President Kennedy’s assassination. Having retired from the U.S. Secret Service in 1975, Clint swore he would never write a book; however, after meeting Lisa decades later during her writing of The Kennedy Detail, he changed his mind. 

Years later, Clint and Lisa have written three memories detailing a career like no other: Mrs. Kennedy and Me became a #1 New York Times bestseller, followed by Five Days in November and Five Presidents: My Extraordinary Journey with Eisenhower, Kennedy, Johnson, Nixon, and Ford. 

Due to her books and connection with Clint, Lisa has interviewed hundreds of former and current agents. As noted in her writings, Lisa carries a deep respect for all who’ve sacrificed to protect the Office of the President. With no signs of stopping, Clint hopes to continue spreading the legacy of whom he served with Lisa helping pen his voice. 

Resources: 

Amazon: https://www.amazon.com/Travels-Mrs-Kennedy-Clint-Hill/dp/1982181117 

Website:

Connect with Dan:

www.dancockerell.com

Instagram - https://www.instagram.com/dancockerell/

LinkedIn - https://www.linkedin.com/in/dancockerell/

Facebook - www.facebook.com/dancockerellspeaker