The PX Talk Podcast Podcast By Shareef Mahdavi cover art

The PX Talk Podcast

The PX Talk Podcast

By: Shareef Mahdavi
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Patient experience expert and author Shareef Mahdavi has wide-ranging, compelling conversations with some of the best and brightest minds inside and outside of the healthcare industry about how current events effect everyone from top executives to society at large. Hygiene & Healthy Living
Episodes
  • PX talk Podcast Episode #14: Joseph Bartel

    PX talk Podcast Episode #14: Joseph Bartel
    Sep 20 2021

    Many people, including doctors, think they are skilled in negotiation. The data would suggest otherwise. In this PX Talk, attorney Joseph Bartel shares how he took skills learned in negotiating major corporate deals and now teaches those same skills to practices so they can get full value for their services and avoid discounting.



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    23 mins
  • PX Talk Episode #13: Jacki Vandina

    PX Talk Episode #13: Jacki Vandina
    Aug 10 2021

    Patient Counselor Jacki Vandina joins patient experience expert Shareef Mahdavi to discuss the importance of "hiring for attitude", as well as why you should treat everyone the same by treating everyone differently, when it comes to customer service in your practice
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    7 mins
  • PX Talk Podcast Episode #12: John DiJulius

    PX Talk Podcast Episode #12: John DiJulius
    Aug 4 2021

    John DiJulius, President of the DiJulius Group, talks to patient experience expert Shareef Mahdavi about various aspects of providing great customer service, and provides some foundational best practices that all businesses can learn from.
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    20 mins
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