Scaling SaaS Operations  By  cover art

Scaling SaaS Operations

By: Kristine Esparza
  • Summary

  • I'm Kristine Esparza, passionate about transforming companies by scaling operations. We will reveal best practice tools, tips and processes so you can apply them to your startup SaaS. Discover ways to automate, develop efficiencies and align your internal teams to create a positive and consistent experience for your customers. It's a mix of interviews with SaaS founders and other industry experts and solo shows from Kristine you're not going to want to miss. Hit subscribe and get ready to scale your operations!
    © 2023 Scaling SaaS Operations
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Episodes
  • SSO: 057 - A conversation with Mazier Adl, Co-Founder and Chief Technology Officer at Gocious.
    Nov 24 2021

    Gocious is a Southern California based startup that helps discrete manufacturers bring products to market by providing product teams and decision-makers the capabilities and environments necessary to define, decide and communicate changes to their product portfolio faster.
     
     Throughout his career, Mazier has become renowned as an expert in improving organizations and teams' long-term performance strategies using better, accessible, and timely information and analytics. 
     
     1. Mazier shares his background developing information systems.  He started in manufacturing and became interested in back office information
     systems development.  After his experience at Experian, he teamed up with his partner and helped introduce SaaS to product portfolio management for manufacturers.
     
     2. Mazier talks about how SaaS helps transform manufacturing processes.  
     Some companies have made significant investments in on premise systems.  More companies are realizing to start that transition to SaaS models. Globally, there
     are a lot of challenges for manufacturing, supply chain structures, so manufacturers have to change how they work and it's a good time to
     consider changing methods of sharing information.
     
     3. Mazier talks about the benefits of SaaS - sales, product management, integrate more seamlessly when we have new supplies, sites - 
     you can integrate them faster.  As new capabilities get introduced, you can adopt them at a faster pace.
     
     ...and much more! 

    For more information, go to Gocious or on LinkedIn.

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    15 mins
  • SSO: 056 - A conversation with Ryan Estes, Co-Founder at Kitcaster.
    Nov 10 2021

    Ryan Estes is the co-founder at Kitcaster, a podcast booking agency that currently serves over 150 clients. He has an expertise in leveraging podcasts for meaning and profitability,
    and currently validates and scales Kitcaster products.
    Prior to Kitcaster, Ryan owned a media and marketing agency for ten years. During that time, he hosted the Talklaunch podcast which consistently ranked in the iTunes top 100.
    In this episode:

    1. Ryan shares how Kitcaster helps book SaaS startup founders on podcasts and the benefits of doing so.   He discusses creating evergreen marketing assets through podcasting.

    2. Ryan shares his lessons learned for new a startup founder.  He has started several startups and talks about the hype of entrepreneruship and people tend to 
    wrap their personalities around their business.  Ryan talks about separting yourself by treating your product/project as a science experiment, starting
    with a hypothesis. 

    Ryan talks about the onboarding process at Kitcaster...and so much more!

    Learn more at Kitcaster or reach out to Ryan on LinkedIn.



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    21 mins
  • SSO: 055 - A conversation with Vedran Cindric, Founder at Treblle.
    Oct 27 2021

    Vedran Cindric, Founder at Treblle.  Vedran has been a developer for the past 15 years and started with  back-end development in PHP/MYSQL and progressed to  learning HTML/CSS/JS as well as DevOps.  He loves writing great, efficient and optimized code.  Before starting Treblle, he ran a development company for the 
     past 10 years with clients all around the world.  

     With his development company, he completed over 100 projects and launched multiple products and startups for others.
     
     In this episode:
     
     1. Vedran shares his interest in programming at a very young age. His experience in backend development and API's led him to starting Treblle which allows developers to view what they are sending/receiving within APIs. Treblle makes it easy to understand APIs.  


    2. Vedran shares his lessons learned as a startup founder.  


    3. We talk about the current market trends in SaaS. Vedran says he's seeing a higher quality and value-add within SaaS.  Pricing models have also improved. SaaS will continue to be a competitive market.  


    4. We talk about building a valuable customer experience that includes multi-channel communcation methods to build a user community. 


     ...Vedran talk about what's next for Treblle and much more!

    To learn more go to Treblle.
    You can find Treblee on LinkedIn and Twitter. 


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    21 mins

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