Creative Shop Talk with Wendy Batten By cover art

Creative Shop Talk with Wendy Batten

By: Wendy Batten Creative Retail Mentor
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  • Summary

  • How do I attract more customers to my store? How do I get more sales? How do I book out my shop’s events and workshops? How do I do retail marketing and social media for my store? These are the questions that creative retail business owners ask Wendy Batten, creative retail coach and mentor. Wendy works with creative shop owners all over the world and with industry leaders. Her speciality is working with creative retailers to get control over their brick and mortars to avoid burnout and overwhelm while achieving more success and profits. In Creative Shop Talk, Wendy digs into the problems and solutions that “accidental shopkeepers” and hobbyists turned retail business owners face. Wendy dives deep in mindset and best practices for retailers with masterclass trainings, business strategies, expert guests and industry insiders, and more. Each episode is designed to help busy and passionate creative shop owners take action, work through their overwhelm and get focused on strategic business areas. Thinking about opening your own creative retail shop? Ready to stop playing shopkeeper and “winging” the business stuff? Looking for more foot traffic? Want to turn your brick and mortar into a viable business? Want predictable profits? Want to take the next step to run your store and not let it run you? Turn to Wendy Batten to take the proven steps to achieving your dream store, living your creative life and helping your amazing customers.
    Wendy Batten 2020
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Episodes
  • 208. Stack Your Team with Guest Expert Shelli Warren

    208. Stack Your Team with Guest Expert Shelli Warren
    May 6 2024
    With host retail coach In This Episode: When you hire employees to work in your retail shop, you aren’t simply giving them a job. As a shop owner, you are uniquely positioned to offer career opportunities that better the lives of people in your community. In Episode 208 of the Creative Shop Talk podcast, I’m sitting down with the host of the Stacking Your Team podcast, Shelli Warren. Through her podcast and in her role as a Leadership Advisor, Shelli has dedicated her time to teaching women how to build capable leaders in their businesses so as owners, they can focus on the higher-level growth of the company. Sound familiar? Shelli will teach you how to stack your team so you can get your CEO hat on and focus on the growth and well-being of your business. Shelli and I chat about: The difference between a job and a career How to attract and hire the “right” people The balance of incorporating and encouraging your employees’ ideas and keeping healthy boundaries Advice on how to have difficult conversations with good employees - even if you are a self-proclaimed people pleaser! Unique ways to keep employees motivated and happy (Shelli has a great freebie on her website about motivating your team ) What you should be sharing and not sharing with your employees So let’s dive in and start stacking our teams! About our guest, Shelli Warren As a distinguished women's Leadership Advisor and host of the Stacking Your Team podcast, Shelli Warren helps small business owners set up their teams to take over the daily operations of their business so they can focus on higher-level growth activities. With a track record of steering multi-million dollar projects for a Fortune 50 corporation and iconic billion-dollar brands, Shelli has leveraged her background in building and leading technical teams to coach business owners for the last decade. Now in its fifth year, The Stacking Your Team podcast is a top-rated show with over 500,000 downloads that teaches women leaders how to establish a capable leadership team that ensures the daily direction needed to delight their business. You can find Shelli on all of these platforms: | | | | Ready to Level Up? Join The Retailer’s Inner Circle. Here’s everything you need to know about the . You’ll have access to countless Masterclasses including . Related podcasts we think you’ll like: : How to Have Difficult Conversations with Good Staff : Setting Boundaries and Prioritizing Rest: The Key to Sustainable Business Growth : Avoid Burnout with Guest Expert Dr. Ashley Margeson About your host, Wendy Batten In case we haven’t met yet, I’m Wendy, a small business coach and founder of where I help other independent shop owners learn how to gain the right business skillsets to see more profits, paychecks, and joy as they navigate running their retail business. Through online classes, business coaching programs, speaking, and a , I’ve helped hundreds of retailers around the globe reclaim their dreams and see the success they want from their beautiful shops. My signature private coaching community, , has helped retailers around the world build their retail business skill sets and confidence. I am proud to have been featured in several major publications, including my own business column in What Women Create magazine. I have been privileged to be a guest on top-ranked podcasts and sought-after as a guest speaker and teacher for several brands, associations, and communities that are passionate about the success of independent retailers. When I’m not coaching, you will find me either DIYing and renovating my very imperfect old crooked cottage by the sea in the UNESCO World Heritage town of Lunenburg, NS, or blogging about our travel and RVing adventures and the weird fun things we get up to in our coastal village. I’d love to invite you to check out one of my free resources for real retailers at For more support from Wendy
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    46 mins
  • 207. Let’s Talk About Uniforms and Name Tags for Your Retail Shop

    207. Let’s Talk About Uniforms and Name Tags for Your Retail Shop
    Apr 29 2024
    With host retail coach In This Episode: Ready for another controversial episode? Let’s do it! Let’s talk about name tags and uniforms. If you are a retail shop owner who thinks uniforms don’t apply or fit with your brand, I hope you’ll keep listening and reconsider after hearing this short episode. It’s not as stuffy as it sounds. I promise. In the episode I’ll cover: Why uniforms don’t have to be stuffy or formal (and can feel quite magical!) How uniforms make your brand more cohesive and professional Why employees will buy in and feel more unified with your retail shop How do you feel about uniforms? Do your employees wear a uniform that aligns with your brand? If not, why not? Ready to Level Up? Join The Retailer’s Inner Circle. Here’s everything you need to know about the . You’ll have access to countless Masterclasses including . Not ready for a monthly commitment yet? Join the small group 6-Week Sales Accelerator course. We start on April 24th! More information . Related podcasts we think you’ll like: : How to Create a Customer Journey Map : Colorful, Cute & Creative Ways to Grow Your Business with Madeline Muñoz-Bustamante from Colorful Cute : Retailers: First Impressions Count! About your host, Wendy Batten In case we haven’t met yet, I’m Wendy, a small business coach and founder of where I help other independent shop owners learn how to gain the right business skillsets to see more profits, paychecks, and joy as they navigate running their retail business. Through online classes, business coaching programs, speaking, and a , I’ve helped hundreds of retailers around the globe reclaim their dreams and see the success they want from their beautiful shops. My signature private coaching community, , has helped retailers around the world build their retail business skill sets and confidence. I am proud to have been featured in several major publications, including my own business column in What Women Create magazine. I have been privileged to be a guest on top-ranked podcasts and sought-after as a guest speaker and teacher for several brands, associations, and communities that are passionate about the success of independent retailers. When I’m not coaching, you will find me either DIYing and renovating my very imperfect old crooked cottage by the sea in the UNESCO World Heritage town of Lunenburg, NS, or blogging about our travel and RVing adventures and the weird fun things we get up to in our coastal village. I’d love to invite you to check out one of my free resources for real retailers at For more support from Wendy
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    14 mins
  • 206. Behind the Scenes: New Retailer’s Inner Circle Support

    206. Behind the Scenes: New Retailer’s Inner Circle Support
    Apr 22 2024
    With host retail coach In This Episode: We are all passionate, creative, and imperfect business owners who want to do it all. But as our businesses grow, it’s harder to keep all of our plates spinning. As our businesses evolve, we cannot simply keep adding to our already full plates, so it’s important to acknowledge that and adjust where necessary. My mission has always been (and continues to be) to help as many retailers grow their businesses as possible. With that comes change. In Episode 206 of the podcast, we’re going inside the and inside my brain: I’m sharing some of the changes I’ve been making in the Inner Circle (including the monthly planning document your retail business NEEDS called The Playbook) and how I hope these changes make your beautiful retail business better. The Retailer’s Inner Circle is always open for new members. Inside, you’ll find countless masterclasses covering topics from money to marketing to business operations; a tight knit community of retailers active in our Facebook group, monthly coaching roundtable meetings, editable Canva graphics, and so much more. The Playbook is your easy button for all of your planning, marketing, and monthly operations. I want to make retail easy for you so you can feel confident in your role as CEO as your business grows. I’ll also share some of the things I’m seeing my retailers doing that are bringing success including: Connecting with community Humanizing their brands Varying their marketing Planning And more… Ready to Level Up? Join The Retailer’s Inner Circle. Here’s everything you need to know about the . You’ll have access to countless Masterclasses including . Not ready for a monthly commitment yet? Join the small group 6-Week Sales Accelerator course. We start on April 24th! More information . Related podcasts we think you’ll like: : Unscalable Conversations: A Free, Simple & Powerful Marketing Tool to Use : Retailer’s Visibility Series : Behind the Counter: Meet Inner Circle Member Jeanne Terrill About your host, Wendy Batten In case we haven’t met yet, I’m Wendy, a small business coach and founder of where I help other independent shop owners learn how to gain the right business skillsets to see more profits, paychecks, and joy as they navigate running their retail business. Through online classes, business coaching programs, speaking, and a , I’ve helped hundreds of retailers around the globe reclaim their dreams and see the success they want from their beautiful shops. My signature private coaching community, , has helped retailers around the world build their retail business skill sets and confidence. I am proud to have been featured in several major publications, including my own business column in What Women Create magazine. I have been privileged to be a guest on top-ranked podcasts and sought-after as a guest speaker and teacher for several brands, associations, and communities that are passionate about the success of independent retailers. When I’m not coaching, you will find me either DIYing and renovating my very imperfect old crooked cottage by the sea in the UNESCO World Heritage town of Lunenburg, NS, or blogging about our travel and RVing adventures and the weird fun things we get up to in our coastal village. I’d love to invite you to check out one of my free resources for real retailers at For more support from Wendy
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    35 mins
Leadership Management Economics
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