Public Sector Future  By  cover art

Public Sector Future

By: Microsoft
  • Summary

  • This is a show for anyone who cares about using digital approaches in the public sector to deliver better outcomes. We explore stories from around the world, where public servants have been successful at driving change. We meet the people behind the stories, to hear their first-hand experiences and lessons learned. Throughout the series we discuss technology and trends, as well as the cultural aspects of making change happen.
    2024 Microsoft Corporation. All rights reserved.
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Episodes
  • Innovative Culture and AI—Digital Transformation in the City of Kelowna
    Apr 18 2024

    As the former CIO for the City of Kelowna in Canada, Jazz Pabla led a small team charged with delivering digital services and meeting the developing needs of a growing city. He talks with host Olivia Neal to explore how the team used Generative AI to test new approaches to service delivery, to support developers, and to create a culture of innovation that attracts and keeps talented people.

    Click here for more information about the City of Kelowna and their conversation.

    Click here for transcript of this episode.

    Olivia Neal [host] |  LinkedIn 

    Jazz Pabla [guest] |  LinkedIn

    Microsoft Public Sector Center of Expertise for more information and transcripts of all episodes

    Discover and follow other Microsoft podcasts at news.microsoft.com/podcasts/.

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    28 mins
  • Accessibility Fundamentals—Collaborating for Impact
    Mar 7 2024
    Rich Corbridge is the Chief Digital and Information Officer for the UK’s Department for Work and Pensions (DWP), the UK’s biggest public service department with 100,000 employees, serving 20 million customers. Rich joins host Olivia Neal to discuss how DWP has been embedding approaches to accessibility, including by partnering with Microsoft to build the accessibility skills of their employees, which in turn helps them to support jobseekers with disabilities to better use technology in gaining and retaining employment in an increasingly digital workplace. Click here for transcript of this episode. Olivia Neal [host] | LinkedIn  Rich Corbridge [guest] | LinkedIn Microsoft Public Sector Center of Expertise for more information and transcripts of all episodes Join the Microsoft Ability Summit to learn more about how the newest tech can bridge the accessibility divide. Discover and follow other Microsoft podcasts at news.microsoft.com/podcasts.
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    22 mins
  • A Connected and Citizen-Centered City—Lessons from Brussels
    Feb 29 2024
    Join host Olivia Neal as she meets Mary Odile Longard, the CEO of i-CITY. Marie Odile shares the approach that she and her team have taken to enable the digital transformation of the City of Brussels. She introduces BRUCE, the new omni-channel platform used by the city, explains the impact of this work on citizens and employees, as well as her lessons for others. Click here for transcript of this episode. Olivia Neal [host] | LinkedIn  Marie Odile Lognard [guest] | LinkedIn Learn more about I-CITY and BRUCE on their website: Home | i-CITY (brucity.be) Microsoft Public Sector Center of Expertise for more information and transcripts of all episodes Discover and follow other Microsoft podcasts at news.microsoft.com/podcasts.
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    19 mins

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