The Resident Experience Podcast By cover art

The Resident Experience Podcast

By: Yolanda Muchnik
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  • Summary

  • Dive into the world of property management operations, where the resident experience is the cornerstone of success. Join us on a journey through the multifamily industry, as we sound off on current trends and interview top industry professionals. You’ll gain invaluable insights to grow your business and propel your career. With every episode, discover what’s hot - or what’s not - in multifamily operations and how you can elevate resident experiences portfolio-wide. And we want to hear from you! Send us a scoop, or topic suggestion, or share a recent win, and we’ll highlight it on the show. Share with us at https://fanlist.com/residentexperiencepodcast
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Episodes
  • Overcoming Resistance: How to Champion Tech Change Among Your Team

    Overcoming Resistance: How to Champion Tech Change Among Your Team
    Apr 12 2024

    In today's episode, we dive into the crucial topic of implementing new technology in multifamily properties, a challenge many of us have faced. You'll learn five tips to ensure a successful multifamily technology rollout, from securing buy-in from leadership to celebrating every small win to keep your team motivated and engaged. Join us as we unpack the importance of comprehensive training tailored to specific roles, the power of identifying champions within your team, and the necessity of making the implementation process ongoing.

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    12 mins
  • Data on Digital Payment Adoption in Multifamily

    Data on Digital Payment Adoption in Multifamily
    Mar 29 2024

    Data on Digital Payment Adoption in Multifamily
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    14 mins
  • Property Management Cybersecurity: Boosting Protection for Multifamily Operations

    Property Management Cybersecurity: Boosting Protection for Multifamily Operations
    Mar 22 2024
    In today's episode, we delve into the often-overlooked realm of cybersecurity within the multifamily industry with Amir Tarighat, the founder and CEO of Agency. You'll learn about the unique challenges property management professionals face and why cybersecurity is not just an IT issue, but a crucial aspect of resident safety and company integrity. We'll uncover practical steps you can take to fortify your properties against cyber threats and dive into the importance of proactive cybersecurity measures. Tune in to gain invaluable insights that could safeguard your community and elevate your management practices.
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    25 mins
Economics
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