Service Industry Success  By  cover art

Service Industry Success

By: Brian Harding
  • Summary

  • Service industry business expert Brian Harding draws upon his many years of experience to share insights, strategies, tactics, and ideas to help business owners in service industries (like contractors, home and auto repair services, IT providers, CPAs, and B2B businesses) overcome challenges in their businesses. Brian takes on a wide range of topics small business owners face with growth, delegating, customers, employees, and processes, as well as the internal struggles and fears small business owners must overcome to build the business and lifestyle they dream of.
    © 2024 Brian Harding
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Episodes
  • 164. What are Effective Methods for Conducting Competitor Analysis?
    Apr 30 2024

    A listener, named Chris wrote me and asked “What are effective methods for conducting competitor analysis?”

    Tune in and you’ll hear my answer


    Check out Brian's new group - where for less than $100 per month (with no commitment or contracts) you can ask any question you have about how to improve your business, your growth, your team, your processes, or your profitability - at: www.joinbusinesstips.com


    Get more at: https://www.serviceindustrysuccess.com

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    24 mins
  • 163. A Case Study on How Not to Handle the Frustration of Rising Wages
    Apr 23 2024

    It’s been hard to stay on top of wage increases and employee expectations the last few years.


    Knowing when to grant wage increases and when to say no has been challenging.


    Talented employees are hard to find… And… There is a finite amount we can spend on wages and still be profitable.


    It can be frustrating. Very frustrating.


    Here’s a case study on how not to handle it.


    Check out Brian's new group at: www.joinbusinesstips.com

    Get more at: https://www.serviceindustrysuccess.com

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    19 mins
  • 162. What are Some Tips When Promoting a New Supervisor or Manager?
    Apr 16 2024

    Promoting a supervisor is an amazing time. It’s can really be exciting.

    And, sometimes, there is also a steep learning curve – which is not so awesome for everyone.

    Luckily many of the problems we are likely to face are predictable and avoidable.

    Tune in and I’ll share some common problems to get out in front of when promoting a new manager or supervisor.


    To try Brian's group meetings - where you can ask any question you have about improving your business, your growth, your team, your processes, or your profitability - absolutely free, send a quick introductory email to hello@serviceindustrysuccess.com with the word "group" in the subject.

    We will send you back the Zoom link so you can join us on our next call.


    Get more at: www.serviceindustrysuccess.com

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    21 mins

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