Welcome to an illuminating discussion with Rad, VP of Supply Chain at Flaconi, Germany's leading online beauty marketplace. In this episode, we delve into the fascinating supply chain management domain within the beauty sector.

Since its inception in 2011, Flaconi has made gains in the German market, with over 25% share, and continues its successful journey across multiple European countries. Rad, with his extensive experience handling supply chains for luxury brands in Dubai, brings distinctive perspectives on the beauty industry.

Rad brings to life the transformative role of supply chain management in digital retail, emphasising viewing it as a value-adding function fostering business growth rather than a cost centre.

Rad offers an intriguing overview of the beauty industry’s dynamic nature. He illustrates how brands rise and fall in the blink of an eye due to fluctuating consumer preferences and intense competition. We discuss the benefits of leveraging customer data and predicting stock movements to optimize costs, allied to the notion of sustainability in business practices.

We learn not only about an agile supply chain to support flexible business, but also the dynamics of the online beauty market.

-- Run time: 28 minutes

INFORMATION:

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Flaconi - https://www.flaconi.de/ and https://www.linkedin.com/company/flaconi-gmbh/

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Rad Jha: https://www.linkedin.com/in/radharaman-jha/

Georgia Scott: https://www.linkedin.com/in/georgiajones1/

Ian Jindal: www.linkedin.com/in/ianjindal/ and www.twitter.com/ianjindal

[ 📷 ] (c) Ian Jindal / www.instagram.com/ianjindal

At the end of NRF 2024 in New York I was able to chat with Juliet Scott-Croxford of Brompton Bicycle. Juliet is President, North America, and leads the growth of this quintessentially British brand in the market.

Brompton is an urban-first, engineering-born, British-made success story, and so the transition to the US is an interesting one. Leading with a combination of product quality and clubhouse retail vibe, they have been at the vanguard of the city-centre, community cycling renaissance that brands like Rapha (just along the road from them in Soho) have embraced.

I caught up with Julia in the back-office stock area of their Soho store as she prepped for an evening event, hence a bit of "real life buzz" in the background of the recording 📼.

In our chat we cover their hire scheme, the Brompton Junction Stores concept, retail partnerships and expansion, Juliet's career path, the importance of a strong team, the "Activating Cities" strategy and the move to B-Corp status...

-- Run time: 32 minutes

INFORMATION:

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Brompton Bicycle: https://www.brompton.com/ and https://www.brompton.com/find-a-store/brompton-junction/new-york

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Juliet Scott-Croxley: https://www.linkedin.com/in/juliet-scott-croxford-72050313/

Georgia Scott: https://www.linkedin.com/in/georgiajones1/

Ian Jindal: www.linkedin.com/in/ianjindal/ and www.twitter.com/ianjindal

[ 📷 ] (c) Ian Jindal / www.instagram.com/ianjindal

SISTIR is a coffee-originated gifting brand, that grew from a sisterly conversation (SIS) about coffee (Stirred) around the ideal '3am blend' to power parents through that mid-night wake-up moment for a crying baby.

SISTIR's founder, Georgie Janion-Shaw, joins us in the studio and we hare about the brand's beginnings and how the combination of branding savvy, punning and the availability of a gifting channel in NotOnTheHighStreet allowed them to start. Over time - and through experimentation, optimisation, product development efforts - the product range and channels grew. Georgie share with us her journey and learning with a level of humour and wordplay!

We get a chance to reflect upon the mindset of the growth entrepreneur as well as hearing about the extension into sweets and pets.

See below for the AI-generated show-notes: summary, takeaways and timestamps - pretty impressive and created by Riverside.fm...

-- Run time: 33 minutes

INFORMATION:

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SISTIR: https://sistir.com/

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Georgie Janion-Shaw: https://www.linkedin.com/in/georgiejanionshaw/

Georgia Scott: https://www.linkedin.com/in/georgiajones1/

Ian Jindal: www.linkedin.com/in/ianjindal/ and www.twitter.com/ianjindal

[ 📷 ] (c) Ian Jindal / www.instagram.com/ianjindal

Here's the AI summary...

• Branding and packaging are important in creating a unique proposition for consumers.
• Tailoring product listings to different platforms can enhance the consumer experience.
• Supporting women growers in the coffee industry is a priority for Novello.
• The mindset of a successful entrepreneur involves optimism and a willingness to try new things.