In what is the 35th episode of David´s CALM leadership series he talks about the benefits of having a coaching culture and relationships in your organisation. He shares the 11 principles you need to follow if you are going to tap into this style of leadership.

KEY TAKEAWAYS

• Using coaching principles to lead is incredibly effective, but it needs to be done right.
• Respect for others and the fact that they have a different worldview is core to this approach.
• Help people to understand what is behind their behaviour and to see the behaviour of others in context.
• Believe in your team.
• There are no unresourceful people. Only people who find themselves in an unresourceful state. With your help, they can learn how to change that state.
• Fear is important it keeps us alive, but you need to help people not to be overcome by fear.
• Take ownership and lead by example.
• People don´t have to like what you say. You will be asking probing questions.
• Set goals that stretch people but are also achievable.
• Have standards and boundaries, but be flexible too.

BEST MOMENTS

‘You´ve got to respect the person you are coaching.’

‘The person you´re coaching is not the behaviour.’

‘You need to take ownership of the communication, the conversation.’

‘There is no failure, there is only feedback.’

ABOUT THE SHOW

People with purpose make a difference. Imagine a world where more people can just get their purpose out of them, into a plan and then actually make it happen. What a world that would be - People everywhere finding meaning and harnessing that to bring inspiration and energy to each and every day, changing lives for the better. But no one ever achieved anything on their own - we all have something unique to bring and that means we all have to play our part - if we want to go far, we have to go together and lead or serve towards a vision of the world we want to see. Everyone has a story to tell, and this show is where these stories come to life.

ABOUT THE HOST

David Roberts is a highly regarded CEO, mentor, and investor with 30 years of experience across multiple sectors. As an intrapreneur and entrepreneur, David has bought, grown, started and sold several businesses, working with values-driven start-ups, award-winning SMEs, and multinational corporations on strategies for service excellence, leadership, and profitable growth. David’s passion is for purpose and creating an environment where everyone can succeed, through building teams that get things done, execute on their mission with passion, deliver exceptional service and really make a difference.

ARTWORK CREDIT

Penny Roberts - https://www.instagram.com/penpennypencils

CONTACT METHODS

LinkedIn - https://www.linkedin.com/in/david-roberts-nu-heat/

Facebook - https://www.facebook.com/DavidRobertsPeopleWithPurpose

Instagram - https://www.instagram.com/davidcroberts_/

Clubhouse - https://www.clubhouse.com/@davidcroberts?utm_medium=ch_profile&utm_campaign=MBv1ubya1-oOBXc_uQKFHw-46334

This is the 34th episode of David Roberts´ CALM leadership series. For this one, he continues to look at how leaders can build strong, long-lasting relationships that provide benefits for both parties.

To do this he builds on the 4-step process he shared in his previous CALM episode. Using the example of a coaching relationship he provides practical advice any leader can use to build strong connections with others. Relationships that have context, are mutually beneficial, lead to action and good outcomes.

KEY TAKEAWAYS

• Building rapport takes time.
• Build on that rapport by using good body language.
• The connection part of the conversation should not take more than 20% of the time you spend with someone. If it is taking longer, you need to tweak your approach.
• For your relationship to have context you need to ask open questions that enable you to learn more about the other person and demonstrate to them that you are genuinely interested in them.
• Leave sufficient time at the end of your coaching session or conversation to share the very specific calls to action.

BEST MOMENTS

‘You´ve got to have rapport.’

‘If the call to action of the conclusion isn't crystal clear, then the outcomes of that coaching relationship are not going to be as strong.’

‘The call to action is for the person that you're coaching.’

ABOUT THE SHOW

People with purpose make a difference. Imagine a world where more people can just get their purpose out of them, into a plan and then actually make it happen. What a world that would be - People everywhere finding meaning and harnessing that to bring inspiration and energy to each and every day, changing lives for the better. But no one ever achieved anything on their own - we all have something unique to bring and that means we all have to play our part - if we want to go far, we have to go together and lead or serve towards a vision of the world we want to see. Everyone has a story to tell, and this show is where these stories come to life.

ABOUT THE HOST

David Roberts is a highly regarded CEO, mentor, and investor with 30 years of experience across multiple sectors. As an intrapreneur and entrepreneur, David has bought, grown, started and sold several businesses, working with values-driven start-ups, award-winning SMEs, and multinational corporations on strategies for service excellence, leadership, and profitable growth. David’s passion is for purpose and creating an environment where everyone can succeed, through building teams that get things done, execute on their mission with passion, deliver exceptional service and really make a difference.

ARTWORK CREDIT

Penny Roberts - https://www.instagram.com/penpennypencils

CONTACT METHODS

LinkedIn - https://www.linkedin.com/in/david-roberts-nu-heat/

Facebook - https://www.facebook.com/DavidRobertsPeopleWithPurpose

Instagram - https://www.instagram.com/davidcroberts_/

Clubhouse - https://www.clubhouse.com/@davidcroberts?utm_medium=ch_profile&utm_campaign=MBv1ubya1-oOBXc_uQKFHw-46334