Guest Host Becca Glenn, Director of Partner Success for Vacation Rentals is joined by Mary Beth Miles, CEO of Vacation Rental Collective. Becca and Mary Beth sit down to talk all things vacation rentals, and how to create unforgettable experiences for guests. In a post-pandemic world, guest expectations of vacation rentals have shifted. Today, travelers are looking for hotel-level amenities and personalized experiences, and according to Mary Beth, providing delight and surprise elevates it to a first-class experience. Mary Beth discusses how her properties deliver these experiences by employing travel management software and tech like smart locks and remote thermostats, as well as special touches like gift baskets filled with local products to make a guest experience problem-free. They also discuss sustainability, accessibility and going beyond accommodation. Don’t miss this opportunity to hear how to take your vacation rental to the next level and provide a 5-star experience every time.

Powering Travel is produced by Expedia Group in association with Quill. Learn more at partner.expediagroup.com.

Guest host Mike Grubler, Senior Director of Strategic Partnerships at Expedia Group, is joined by Kerry Mack for this episode on revenue management in hospitality. Kerry is an expert in the space, and is currently the Chief Revenue Officer at Highgate, where she has worked for over eighteen years. Mike and Kerry discuss why revenue management in the travel industry continues to be a unique and complicated topic. This complication makes efficient and sophisticated revenue management in travel vital. According to Kerry, a successful manager is someone who understands the customer as well as the various circumstances that they travel. Mike and Kerry also discuss how the space has changed as more data becomes available, and how traveler segmentation has become increasingly flexible.

Powering Travel is produced by Expedia Group in association with Quill. Learn more at partner.expediagroup.com.

Wondering how new technology like AI will impact travel? In this episode, guest host Richard Kocher, Senior Director of Media Insights and Planning at Expedia Group, is joined by travel journalist Siew Hoon Yeoh to discuss the role of technology in travel. Siew Hoon is the founder of Web in Travel, and has been covering the impact of tech on the travel industry since the early 2000s. She believes that travel is still a human industry —after all, it's humans who travel, not robots. However, she also believes that tech like AI has the potential to revolutionize the way we travel. The two dive into how AI has allowed people to plan less and live in the moment by providing hyperpersonal recommendations on the spot, eliminating the need to plan every step of a trip. They also talk about how new tech is helping travelers streamline their experiences. Join Richard and Siew Hoon for an enlightening conversation about the future of tech and travel, and tune in to hear insider predictions on travel technology innovations and tips on keeping up with the ever-evolving industry.

Powering Travel is produced by Expedia Group in association with Quill. Learn more at partner.expediagroup.com.